Implementation and support
Access Expense support helps you plan, implement and make the most of your system.
Looking for support for your product? Contact the team.
Stress-free implementation
FlightPath is our implementation programme that gets you up and running quickly, securely and stress-free. We don’t believe in a one-size-fits-all model, and so we offer multiple flight paths to ensure you receive the support that suits your business size and requirements. On-boarding sessions, training and ongoing support mean we’re with you for as long as you need us.
Training
We have different levels of training available from online help articles, videos, live modules and webinars to face-to-face training with our expert team, all built around your organisation’s individual needs.
Ongoing support designed for you
Support is available by phone and email Monday to Friday, giving you peace of mind that an expert will be on hand to help when you need it. You can also find answers in the forum, from our online community. Easily access articles, videos and answers for know-how whenever you need it – and long after implementation.
I can’t recommend The Access Group highly enough. The software is so easy to use, it makes training new staff or updating to new legislation very quick indeed. I have found the support team to be extremely helpful whilst the new support portal is a breeze to use.
Find out more about implementation and support
Other expense software features
Cloud-based expense management and automation
Submit, approve and administer every type of business expense claim online so they are processed quicker.
Travel, motor and mileage expenses
Business travel, fuel and vehicle costs can be logged quicker and more accurately with automatic calculations using Google Maps and inbuilt verification tools and HMRC-approved.
Credit card expenses
Credit card statements can be uploaded into the software and expenses allocated to multiple cardholders' accounts to reduce admin time and input errors.
Monitoring and reporting
Live dashboards - which can be configured to your needs - provide real-time view of expense costs to monitor spending.
Expense app
An easy-to-use app means expenses can be submitted by employees, then quickly reviewed and approved by line managers all from a mobile and tablet.