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Access Charity CRM
The membership CRM system that helps turn joiners into keepers
Taking the "meh" out of memberships
A great membership CRM system for charities helps you build relationships that feel genuinely personal and frictionless, not just transactional.
Best of all? By simplifying the day-to-day, it hands you back precious time, so you can nurture the people who power your mission - no more hand-to-hand combat with spreadsheets.
Why use a membership CRM system over spreadsheets?
"It makes storing and managing our data simple, saves time, reduces errors, and ensures we have the information we need to engage donors effectively."
- Caroline Hannigan, Framework
Membership CRM software
It's designed with members in mind - manage every membership in one place, and get a 360° view of supporters.
Stay confident with GDPR
Collect, store and manage consent securely, with a self-service portal that lets supporters update their preferences
Everything working together
Connect your other tools to create smoother sign-ups, stronger engagement and simple online membership management.
Make your admin easier
Tackle daily admin and member recruitment with simple, effective tools designed to keep everything working, in the way you do.
What are the core features?
Looking to get your member database in shape, create events that genuinely resonate, or make confident decisions backed by clear insights? This membership CRM software is designed to support every step.
Achieve your fundraising goals
Membership CRM system integrations, which ones?
Your membership CRM should feel powerful the moment you switch it on. Does yours help you build lasting relationships with members, and makes it easy to connect with the tools you already use?
From volunteer management and digital awareness, to Direct Debit, Gift Aid and email marketing, it all works together in our intentionally-designed membership CRM.
This gives your team a connected system that makes work easier, insights sharper and your engagement strategy stronger from every angle.
Why customers love our membership CRM
It's so simple to use
The CRM system has freed up 10 hours a week for me to concentrate on what’s really important to the charity – fundraising!
Check out our nonprofit CRM resources
Are you looking for a piece of software that will support you to gain a better understanding of your members? Find out more about how our membership CRM system can be a suitable option.
View all resources
How to build a competent charity CRM business case
The essential steps to avoiding unclaimed Gift Aid payments
Compose a suitable charity CRM tender document
Membership CRM FAQs
What does membership CRM software do?
Membership CRM software is a useful tool to support organisations to manage and grow their membership base by centralising member data, automating communications, supporting renewals, tracking engagement, and delivering a better member experience. The key areas of membership CRM software include the following:
Member database management
Track member status along with other personal information such as contact details, join/renewal dates, event participation, communication history, and preferences.
Automated onboarding and renewals
Allows members to either join or renew with ease online via self-service portals. Once these actions are taken, automated welcome emails can be sent, along with membership renewal reminders when it draws closer to expiry date.
Improved member communication
Segment supporters and send personalised communications based on the interests and behaviours of your members.
Tracking engagement and participation
Identify both members who are either highly engaged along with those who run the risk of lapsing. Based on this information, you can make informed decisions on how best to communicate with these members.
Facilitating events
Organise successful events by supporting key areas such as registration, ticketing, and feedback post-event.
Delivering insights and reporting
Support strategic planning by understanding key analytics in relation to member growth, retention rates, and engagement trends.
What are the benefits of membership CRM software?
Membership CRM software provides you with the ability to gain a better understanding of your members and the details of their respective membership. With this knowledge to hand, you can make informed decisions that can encourage them to renew their membership and grow your database further. This can therefore be broken into the following areas:
Personalising member relationship management
Effectively manage every type of membership by experiencing a 360-degree view of your supporters and personalise your communications accordingly.
Complying with GDPR
Utilitise a self-service portal to retrieve preference information and store it securely within the CRM.
Integrate with other platforms
Integrate your database and website to manage membership online and save valuable time.
Streamline your processes
Streamline day-to-day admin tasks with the support of user-friendly tools to facilitate smoother operations for your organisation.
Discover more about software for charities
Our market-leading nonprofit CRM software is part of our connected donor journey solution.
Attract, convert, engage and manage donors and volunteers with our specialist software. Our cloud-based feature-rich charity software also includes Charity CRM, Volunteer Management, Digital Advertising, Charity Websites, and Payment Processing solutions, and allows each solution to operate on its own, or as a connected part of the full suite.
Allowing you to engage your existing supporters more effectively, attract new donors to your cause and generate more predictable income streams.
