Success story: The Laine Pub Company
Moving from a paper diary to Access Collins has made the booking process smoother and quicker for The Laine Pub Company
Product
Access Collins
Increase sales and improve efficiency of bookings with Access Collins
Roxy West, Business Development Manager for The Laine Pub Company, a pub group in the south of England consisting of 64+ venues talks to us about how moving from a paper diary to Access Collins gave them greater visibility across the business on what bookings were coming in, what staff were needed and helped increase sales.
Bookings have increased. It's the efficiency of getting customers booked into our pubs quicker, has increased our sales and booking rates as well.
Increase sales and improve efficiency of bookings with a comprehensive hospitality booking and reservation system
What our other customers say
We have increased our online bookings by 42%
Since going live with Access Collins, we’ve seen a gradual increase in our overall conversion. On our previous system, we were converting an average of 20% of enquiries, but this rose to 40% with Collins and we are now sitting at an impressive 78% conversion rate.
We can do everything we need within the one platform, it’s a lot easier to use and it’s massively helped with the speediness of our check-in process.
The reservation numbers and resulting income speak for themselves but having a straightforward process that assists with time management is a massive help – we have so much more time back to focus on other areas of the business.
