Success story: temper
Join temper restaurants on their remarkable journey as they revolutionise their guest experience through the implementation of multiple Access Hospitality products.
How temper transformed with Access Hospitality
By implementing Access Procure Wizard, Access EPoS and Rotaready, temper achieves 100% accurate invoices, a consistent GP, real-time rota scheduling, and improved service speed with energy-efficient EPoS and kitchen display screens.
Watch the video to discover how Access solutions have been game-changing for their operations helping them to deliver the best guest experience.
The thing about Access products is I know that they're correct so I can rely on them... When we see the end result, it really makes that journey worthwhile. Hospitality has a responsibility to move with technology purely because we want to deliver the best service, the best service to our guests, the best service to suppliers, but also the best service to our staff. If we can get them doing what they should actually be doing instead of sat in front of the computer for hours and hours a day, then I'm happy.
EPoS
Access EPoS has provided temper with reliable and efficient technology to ensure consistency in guest experience and financial management.
We started with the EPoS system and we've continued the journey all the way up to date... What we want to do is to add that consistency in guest experience [and on] the financial side as well, and that is something that I think Access delivers throughout their products
Procure Wizard
Access Procure Wizard has revolutionised temper's supply chain management, ensuring accurate invoices, improved gross profit and enhanced supplier relationships.
I would recommend Access Procure Wizard because of the financial benefits to the business. Our gross profit has gone up considerably and that's really driven by the fact that we have that stringent system in place.
Rotaready
Rotaready has significantly improved labor management and productivity at temper, offering real-time data for sales and labor performance, streamlined scheduling, and remote onboarding for enhanced efficiency.
It's really time-saving, it's easy to use, it's easy to train. …The main benefit of [the integration] is that the real-time sales are transferred into Rotaready already, which gives us real-time performance when it comes to labour. I would certainly recommend Rotaready to other businesses.
Deliver the best guest experience with our suite of connected hospitality software
What our other customers say
The tangible time-saving aspect is that you no longer need to go to three different places for information, it's all right there on the till. Plus, integrated PDQs, through seemingly minor, mark a significant improvement for us. It's our first time having them, and speed of service has drastically improved.
It's clear we've made the right decisions on these systems and we'll enjoy the benefits of them in the long-term not only on our bottom line, but in giving our managers their precious time back to talk to our customers - freedom to do more indeed!
The flow of technology works for Slim Chickens really well - it streamlines our kitchen operations with a seamless link between kiosk and delivery partners.
We have increased our online bookings by 42%
