Access Evo is an evolution of Access Workspace incorporating AI features and functionality and an upgrade in the user experience of our software.

Building upon Access Workspace and its vision to create an ecosystem which runs all the Access software an organisation might need, we have incorporated AI technology to achieve several things:

• A single experience to combine intelligent alerts into one interface, and one generative assistant irrespective of how many Access products you use
• Speed up the integration of value-add features into all our key and strategic products
• Bring new capabilities to the users that AI can provide
• Speed up our deployment of all products onto the platform

Access Evo’s main difference is that it gives a common user experience across multiple products but allows for different users at an individual level to get the most out of the software to suit them, incorporating AI in an exciting but secure and confidential way.

The cost of this new technology is high, and using AI is expensive. However, we are investing on behalf of our customers to bring new value and evolve the software experience for our customers’ benefit. We anticipate that some of the features will incur a modest additional cost.

Through the scale of our investment, we’ll keep the cost to our customers to a minimum. The value delivered in terms of the users’ ability to make productivity gains will far outweigh the increase in cost.

Data security is paramount, regardless of the technology used. All our technology will never compromise data security and we are offering the use of AI at three security levels:

• Our use of AI remains within a private secure environment, no customer data is used in OpenAI systems
• User role-specific AI – the technology can only access data based on existing software permissions and controls
• Each individual’s use of our GenAI capabilities remains personally confidential

It’s at an entirely individual level, and nobody can see what a user has asked for or what systems they use. However, to allow us to check the security against permissions and controls is in place, we will run random testing, but that will be confidential and unattributed to individuals. In addition we will run queries past an automated checking system to ensure the use of AI is legal and appropriate to prevent misuse by any user.

Information that you might upload stays within the secure environment and won’t leave the Access infrastructure. No one outside of Access or your organisation will see the prompts, queries or information. We keep each customer’s information independently confidential and secure, unlike open ChatGPT, where any information you input or ask it to reformat will be used by open AI services to inform their future models and will therefore be available to others to view. You need to use a secure system like Access Copilot to protect yourself and prevent your information from being available to the wider internet.

AI brings efficiency and transformative productivity. Acting as an assistant, it can empower and enable employees to do more of what their core job requires. The application of AI to achieve efficiencies to increase revenue, reduce operational costs and enhance overall valuations is obvious. The challenge is in specifying, adopting and aligning AI with your organisation’s core objectives.

• Dynamically generated analytics dashboards
• Reviewing CVs and writing job specs for the recruitment industry
• Industry best practice advice search, e.g. for HR specialists
• Fast access to company policies
• Generating an email comprising information from internal systems together with external best practice guidance