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Advice and articles to help you focus on the success of your people, your customers, and your organisation.

Jo Fontaine

Purchase-to-pay technology has seen a huge growth in the last year. Here, we look at what is driving that growth. As well as how procurement technology is transforming back-of-house operations.  

The pandemic has certainly accelerated the adoption of digital technology in hospitality businesses. Operators now look for more efficient, cost-saving solutions to support their businesses. While many conversations revolve around the adaptation of venues to adopt tech to help customer interactions on-site, such as contactless order and pay solutions, digital booking systems, and implementing a delivery service – what about your back-of-house? 

Streamlining back-of-house operations should be a key focus for all operators looking to control costs and protect revenue streams as we all navigate this period of sector recovery. In this article, we look at some of the challenges facing back-of-house operations and how technology can optimise your processes and support staff functions. 

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Jo Fontaine

Here we are going to discuss the main differences between sourcing and procurement. We will also discuss other areas such as procurement processes, sourcing and procurement teams, procurement activities, strategic sourcing, purchase requisition, supply chain management, and much more. 

It is important to understand the difference between sourcing processes and procurement processes. Both affect the supply chain, and both are very closely related, but to get the most out of them, it’s important to understand the differences. 

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Jo Fontaine

The larger your business grows, the more stressful the procure-to-pay process will be if you don’t have a dedicated P2P software solution in place. As your business grows, without a system in place to manage the entire P2P process, the more moving parts there are, meaning the more things that can go wrong. 

Here we’re going to discuss all you need to know about the procure-to-pay P2P process, as well as the benefits, challenges, and solutions associated with P2P. 

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If you spend much time reading news reports and opinion pieces on how the cost of living is impacting hospitality, you might be growing tired of seeing the word ‘resilience’.   

After several challenging years, hospitality owners and operators are looking for signs that the time is coming when they aren’t just stubbornly surviving. But is recovery and growth possible in a world where the cost of living continues to rise, customers are more conscious than ever about how they spend their money, and retaining quality staff is becoming increasingly challenging?  

In this article, we’ll tell you why we’re confident that the answer to that question is ‘yes’, and we’ll share practical guidance on the measures you can take to protect your hospitality brand from the challenges imposed by the rising cost of living in 2024. 

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Clement Lim

Writer on social care

Person-centred care means the person is placed at the heart of their care. This ensures that the person has a choice in how they want their care and support delivered. By keeping the person fully informed they can contribute to their own safeguarding.  

Person-centred care is especially important in care planning where it is now recognised as a key driver of the provision of high quality care.  

Person-centred care’s benefits are: 

  • Flexibility: Individuals are free to tailor their care to their own needs instead of having a one-size-fits-all solution forced upon them. 
  • Responsibility: By giving individuals the responsibility to make their own care decisions, they become more empowered and engaged. 
  • Autonomy: Individuals who are responsible for their own health are more incentivised to make better lifestyle choices such as healthy eating and regular exercise. 
  • Independence: By enhancing the quality of individuals’ care they become less reliant on health services and more able to remain independent for longer. 
  • Happiness: Individuals who know they are receiving the most suitable care for their needs will be less anxious, more confident, and more happy.  

In this article, we will define person-centred care, share examples of person-centred care in action and explain why it is important for health and social care.  

 

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Do you know the best-performing items on your menus right now? If you said no – that’s where menu engineering could help you.  

Here at Access, we hear about the challenges operators are facing when it comes to creating a robust sales mix that can withstand the fluctuations in the market when it comes to rising food and beverage costs and matching customer demand. The answer? It’s likely sitting in your sales data.  

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