What can we offer?
Knowledge Articles
Our powerful and searchable Knowledge Base allows you to find common answers so you can get help and support, quickly and simply
Customer Webinars
We strive on supporting new and existing customers getting more from their systems
Community Users
Our communities allow our customers to create and take part in open discussions with each other and Access staff
Certified Professionals
At Access, we pride ourselves on the depth and breadth of skills across our passionate services employees
Services that will make you smile
Our services are tailor-made to assist our customers in getting the most out of their software with ease. Discover the range of services that we offer below.
Implementation Services
Our onboarding FlightPath programme dramatically reduces the time between implementation and gaining full value.
We’ll land this with you – you’re in control, and we’re right by your side.
Support Services
We don't have a one-size-fits-all approach to your success. We offer three plans to suit your support needs: Essential, Standard and Premier.
At every step of your Access journey we can help: online, by phone and chat or direct to experts – you choose the level of support you need.
Growth and Development Services
To ensure you get greater impact from your Access software, FlexPoints are a cost-effective, flexible way to access our value-added services when you need them. You can redeem FlexPoints against multiple products or services.
Productivity and Efficiency Services
We have over 1000 certified professional service employees who are dedicated to helping customers get the most value possible out of their Access software.
Our team helps hundreds of customers every week, to improve their productivity, increase efficiency and ultimately provide them with the freedom to do more.
Learning Services
Unlock the full potential of your software investment by empowering your team to become proficient users.
We offer flexible Learning Services from engaging webinars and interactive classroom training, to self-guided elearning certifications, all designed by specialists in learning pedagogy with product expertise.
What our customers say...
I found the FlightPath delivery process really smooth and simpler than normal projects I have previously experienced, Capture is easy to use and has been a successful implementation.
Our purchasing FlightPath implementation for Capture was top notch, our expectations set at the beginning of the project were met and we felt well supported throughout. Overall, we have found the system to be a valuable new addition and we are currently investigating other areas of the business where this can be implemented.
The overall FlightPath process was really smooth and everything is going very well with TeamSeer!
