How Access Screening helped Rullion to reduce the time taken for screening by 53%
Rullion is the 16th largest recruitment business in the UK. Specialising in the Engineering, IT, Nuclear, Rail and Construction sectors, the company provides staffing solutions, talent consultancy and managed solutions to a varied portfolio of client organisations.
For Rullion, reputation is everything, and theirs has been built on knowing key sectors and skills inside out. Services are scalable, and trust has been built over almost four decades of delivery. And Rullion also believes partnerships are powerful and actively works to build relationships that stand the test of time.
Challenge
- Create one centralised team
- Streamline the compliance process
- Reduce the number of manual individual documents and spreadsheets
Approach
- Deliver a solid candidate onboarding process through one system and one service
- Implement a system that fitted into a planned growth model
Results
- Onboarding time reduced from 3 weeks to 7 days
- Smoother process between front and back-office functions
- Reduction in administration
- Account consultants can now see their candidates’ screening progress
Improving the candidate screening experience
Having assessed the candidate journey, Rullion discovered a big pain point was screening and vetting. Because this was a manual process involving multiple documents and spreadsheets, it was proving to be very laborious, both for Rullion staff and for their candidates. Emailed documents which couldn’t be opened, files that were too big, candidates having to print, sign, scan and resend – the entire experience wasn’t ideal.
The screening function was siloed into three separate teams, all working manually with individual documents and spreadsheets, all of which made it difficult for screening staff to keep track or produce performance data.
The vision was to create one centralised team, supported by a streamlined system and processes.
The goal we set out to achieve was: Could we get 80% of the data checks we needed though one place and one service?
Creating a centralised screening hub
When you look at our starting point, almost any solution would have made a difference. But we wanted to go further. We wanted to bring it right up-tospeed and up-to-date.
Working in tandem, the restructure of the screening teams, rewriting of processes and the implementation of Access Screening took just 8 weeks to complete.
As well as bringing processes together and creating a centralised team all using one service delivery tool, the transformation also allowed for the emphasis to shift on to improving the candidate screening experience.
We had to be very organised. It wasn’t just about bringing Access in. We rewrote all of our documentation for screening, we restructured the team, and we also restructured some of our internal processes and protocols for things like referencing and insurance requirements.
We essentially rebuilt everything and simultaneously configured Access Screening to work to that. It went really well! And we had people in the screening team who had never configured a thing so that was quite exciting for them.
What our customers say
With all the best scoping in the world it is rare to be able to say not only was it implemented on time, but it hit financial ROI, it hit the process targets, it hit the people targets. Literally I can tick everything.
Our advisors in candidate services are now one team. Every candidate has a dedicated advisor and Access Screening helps facilitate the service they provide. It has transformed candidate experience.
For us, Access Screening really stood out. It came down to things like SaaS, configurability, the range of checks, usability – we really liked the overall candidate experience.
We liked the ability to be able to create brands. We didn’t go looking for that but the fact that was a feature meant Access ranked quite highly.
Cost reductions achieved plus an extra revenue stream created
Rullion are delighted with the range of benefits they now enjoy since Access Screening was introduced. As well as meeting their original goal to improve the candidate experience of screening, there have also been financial and operational benefits too.
The transformation project has shortened the time to hire process and created savings via a central team. Everything was up and running in just a few weeks, including implementing Access Screening, restructuring the team and rewriting the processes involved in screening.
An added benefit is that the slick and streamlined new screening capabilities have bedded in much quicker than anticipated so Rullion have now brought forward their longer term plan to offer screening as a service, thereby creating a brand new revenue stream for the business.
Previously, the screening process could take 3 weeks and references could go on forever because they were manual. That’s all gone. We now have an average timeframe of 7 days across all business areas including references. It’s amazing.
We have something that we’re really proud of now in terms of both service and capability.
Rullion has seen a wide range of benefits since implementing Access Screening
Here are some of the key stats:
%
More candidates processes since the implementation of Access Screening into the business
Onboarding time has been reduced from an average of 3 weeks to 7 days
System to streamline the screening and onboarding process for a quicker time to hire
