Nayland Care reduces recruitment time by 64% with Access Screening software
In the dynamic healthcare industry, where timely hiring and strict compliance are crucial, Nayland Care, an award-winning domiciliary care agency based in Suffolk, has transformed its recruitment process using Access Screening software. By reducing recruitment time by 64%, Nayland Care has significantly enhanced its ability to meet growing care demands while maintaining compliance with Care Quality Commission (CQC) standards.
Challenge
- Accelerating onboarding
- Ensuring rigorous compliance
Approach
- Consolidate background check processes
- Automate repetitive tasks
- Streamline reference checks, right-to-work verifications, and document management
Results
- Reference check time: reduced from two weeks to just three days
- Overall recruitment time: decreased by 64%
- Hiring efficiency: improved by 50%
Access Screening has been transformative for our care agency. The system automates the chasing of candidates and referees for checks and stores all onboarding checks in one place, meaning we don’t have to download them and save to different systems.
About Nayland Care
Nayland Care provides a range of expert care services across Suffolk, including:
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Personal care
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Healthcare at home
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Companionship care
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Palliative care
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Domestic home care
With a commitment to delivering the highest standards of safety and compliance, Nayland Care needed an efficient solution to streamline its recruitment and background check processes.
The Challenge
Nayland Care faced two primary challenges:
- Accelerating onboarding: The agency needed to onboard new hires quickly to keep pace with the growing demand for care services.
- Ensuring rigorous compliance: Meeting stringent CQC requirements entailed conducting thorough background checks for all staff.
Their previous recruitment process was manual, time-consuming and prone to delays, creating bottlenecks during peak periods.
We were previously using multiple software solutions which was time-consuming and meant having to remember to chase for references was difficult and often frustrating; the automated responses are much quicker.
The Approach
To address these challenges, Nayland Care partnered with Access Screening to:
- Consolidate their background check processes into a single platform.
- Automate repetitive tasks with tailored workflows for each hire type.
- Streamline reference checks, right-to-work verifications, and document management.
By implementing screening software, Nayland Care could enhance recruitment efficiency and compliance simultaneously.
The Results
Partnering with Access Screening delivered measurable improvements for Nayland Care:
- Reference Check Time: Reduced from two weeks to just three days on average.
- Overall Recruitment Time: Decreased by 64%, enabling faster staff onboarding.
- Hiring Efficiency: Improved by 50%, allowing the team to process more candidates simultaneously.
Having a digital solution in place has streamlined processes, reduced the time to hire, and taken the hassle and pain out of the administration of recruitment.
Streamlining Recruitment with Screening Software
Before transitioning to Access Screening software, Nayland Care relied on manual processes and multiple systems to manage background checks. Tasks such as downloading and uploading documents, chasing references, and managing fragmented workflows were time-consuming and inefficient.
Access Screening provided a comprehensive solution, enabling Nayland Care to:
- Automate Background Checks: Conduct all necessary checks within a single, user-friendly platform.
- Eliminate Manual Tasks: Streamline processes with tailored workflows to reduce delays.
- Access Candidate Information Quickly: Ensure faster decision-making with real-time data visibility.
- Process More Candidates Simultaneously: Scale recruitment efforts without compromising compliance.
The main benefit to the management and HR team has been the consolidation of systems. Where previously they jumped between different HR solutions, as well as Google docs, they are now organised and on top of recruitment. So even when another colleague steps in to cover holiday, or absence, everything is easy to locate and stored in a consistent fashion within the platform.
A Game-Changer for Recruitment Efficiency
The adoption of Access Screening has been transformative for Nayland Care. The reduction in reference check time alone—from two weeks to three days—has enabled the agency to:
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Onboard Staff Faster: Meet client needs more effectively.
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Reduce Administrative Burden: Allow the team to focus on delivering high-quality care instead of paperwork.
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Ensure Compliance: Maintain strict adherence to CQC regulations and reduce risk of non-compliance.
With a 64% decrease in time-to-hire, Nayland Care has gained a significant operational advantage, ensuring they remain responsive to the demands of a fast-paced and evolving care environment.
Why choose Access Screening software?
Access Screening is designed to simplify recruitment and background checks for organisations. With features tailored to the healthcare sector, it ensures compliance, reduces administrative workload, and accelerates hiring timelines.
Key Features of Access Screening:
- Automated Background Checks: Save time and reduce errors with digital workflows.
- Customisable Screening Packages: Tailor checks to specific role requirements.
- Real-Time Reporting: Monitor progress and compliance updates in one place.
- Secure Candidate Portals: Allow candidates to upload documents and track their screening process.
By leveraging Access Screening, organisations like Nayland Care can streamline recruitment, reduce costs, and hire with confidence.
Ready to streamline your recruitment process? Discover how Access Screening can revolutionise your hiring process
Conclusion
Nayland Care’s success story highlights the transformative impact of adopting screening software in the recruitment process. By partnering with Access Screening, they have reduced their recruitment time, improved compliance, and enhanced hiring efficiency—all while maintaining their commitment to delivering exceptional care.
