Enhancing Morgan McKinley’s candidate journey & experience
Morgan McKinley is a global talent services provider, offering Recruitment Solutions, Executive Search and Talent Solutions across multiple industries and locations. A consistent innovator in talent sourcing and an industry leader for customer management, Morgan McKinley focuses on service excellence and continuous process improvements. This empowers each of their 850+ people to Go Beyond expectations on a daily basis.
With 18 offices across Ireland, UK, Australia, Singapore, Hong Kong, Japan, Mainland China, Canada and India, Morgan McKinley is well placed to connect businesses with the talent they require, wherever they are in the world.
Challenge
- Using an arduous paper-based process that required candidates to complete multiple forms
- Keeping track of what was outstanding whilst ensuring there were no GDPR breaches
Approach
- To automate and streamline their pre-employment screening process
Results
- More GDPR compliant
- Positive experience for their candidates
- Operate with greater levels of efficiency, speed and accuracy
- Significant cost savings
Discover how Morgan McKinley were able to achieve all their main candidate screening objectives
If you weren't able to join our session where our Screening Specialist, James Waby, spoke with Morgan McKinley's Jennifer Byron, on how Access Screening helped automate their compliance strategy by turning to a digital solution, then make sure you watch the video below!
Searching for an automated screening solution
The decision to adopt screening software was a no-brainer for Morgan McKinley as they were using an arduous paper-based process that required candidates to complete multiple forms. A major challenge was keeping track of what was outstanding whilst ensuring there were no GDPR breaches, with many compliance documents containing personal data being returned via email.
Morgan McKinley’s goal was to automate and streamline their pre-employment screening process. Moving to an online screening platform offered a more GDPR compliant and positive experience for their candidates, whilst enabling them to operate with greater levels of efficiency, speed and accuracy. Due to the reduction in time taken to process every candidate, they would also enjoy significant cost savings.
What were the objectives that you wanted to achieve?
Morgan McKinley outlined five main objectives:
- Enhanced candidate journey and experience; candidates only having to log-in to one portal and provide their compliance documents in one place.
- Consistency across their preemployment screening; client defined workflows to minimise errors, operating against a more standardised process and visibility of all candidates with exactly what documents are outstanding.
- GDPR; data stored in one place and only accessible by authorised members of Internal Compliance to enhance data security and remove the risks of emailing personal documents.
- Cloud based; accessed anywhere/anytime allowing for consistent support.
- Efficiency and speed; being able to reduce time-to-hire, reduce manual admin, increase volume of background checks and have a fully auditable case history.
What our customers say
We would recommend to anybody who’s using a manual process or system to stop and definitely consider Access Screening – it has just changed our lives!
We were able to screen 44% more candidates in 2021 vs 2019 with the same number of internal compliance staff.
What made you Morgan McKinley choose Access Screening?
Like many businesses, Morgan McKinley wanted a platform where everything could be done in one place meaning they could provide an enhanced candidate journey and experience. A single view of all screening would also enable a more seamless internal process so, for example, in instances of staff absences they could easily pick up cases. Additionally, they wanted to be able to set up separate brand identities for their different entities.
Access Screening provided all the functionality they were searching for including:
- Easy to create client-specific workflows.
- Full range of background checks from DBS, media, FCA, credit and international checks.
- Reference checks that could be sent and received with a click of a button.
- The ability for candidates to upload all their documents in one place, to track anything outstanding and the progress of their screening in a secure environment.
- Being able to brand the software as Morgan McKinley to look like it was part of them.
The comprehensive and intuitive technology made choosing Access Screening the obvious decision to make life easier for their Compliance Officers and candidates.
As a business, we can’t imagine not having it in place.
Supporting growth for a brighter future
Morgan McKinley started using Access Screening in January 2020 which was a timely investment given three months later the COVID-19 global pandemic hit and everyone was forced to work from home. Having Access Screening to manage all of their checks and no longer collating information manually, meant they were able to continue operating without any impact to their pre-employment screening.
Morgan McKinley has seen a wide range of benefits since using Access Screening
Morgan McKinley has seen a wide range of benefits since using Access Screening
System used to do all their screening checks, making a better candidate experience and a quicker process
%
Increase in ability to screen more candidates in 2021 vs 2019 with the same number of internal compliance staff
+
Candidates screened for just one contract since implementing Access Screening
