PAMMS
PAMMS
PAMMS (Provider Assessment and Market Management Solution) was developed with Directors of Social Services to deliver dynamic data collection, analysis and reporting to increase care quality and mitigate risks of provider failure.
PAMMS has evolved into a powerful commissioning toolkit to support market shaping and oversight responsibilities.
Explore the PAMMS suite of solutions
PAMMS has the power to transform the provider assessment process, deliver valuable market insight including spend & activity/capacity & availability, help accurately predict future demand and facilitate micro-commissioning.
Social Care Landscape
Delivers actionable intelligence to monitor risk and support contract management through market insight packs including population & demand, spend & activity, capacity & availability and quality & risk.
Quality assurance
Assessment and corrective action planning tool to support collaborative working with Providers to increase quality.
Demand Model
A market management tool that helps Local Authorities closely monitor their activity levels and makes highly accurate predictions about future demand / budget requirements.
Provider Returns
Digitising providers' self-assessment as well as other regular or emergency returns, to support contract management
Market Position Statements (MPS)
Use your social care data to construct interactive and automatically updated Market Position Statements thanks to our public plugin.
Risk Profiler
Bring together intelligence sources to evidence quality and financial risks amongst care Providers to support commissioning decisions and target help where needed.
PAMMs Statistics
CQC Locations
improved their CQC rating within 6 months of having a PAMMs intervention by their Local Authority
CQC Locations
have been assessed by Local Authorities in 2023
%
of Locations
who had a re-assessment in 2023 improved their Local Authority PAMMS rating
The system is efficient, processes data quickly and doesn’t take a great deal of resource to manage. As a result, we can see what is happening on a real-time basis, which is very important. It gives us lots of intelligence about our local care market, which we’re required to have under the Care Act, but it also helps Commissioners better understand and plan the services they should deliver.
Good management information has never been more important, especially around Adult Care, and we have been working with Access to implement their ground-breaking Landscape product. This is now in place and is changing the way we make decisions and view our trends and data. Given the challenge of the last year we have appreciated both the expertise and flexibility in approach shown by Affinity and their personal commitment to develop and adapt solutions to meet our specific needs.
As a council, and a region, we have used the power of technology and data to transform our care services in a way that can be embraced across the sector. With the current market pressures, we hope our mantra of ‘do once not 11 times’ may eventually allow councils with social care responsibility to ‘do once not 206 times’
As a small group of local authorities it’s brilliant that providers are able to have a view of Middlesbrough and the wider area. We are hoping that being able to view data on a granular level and understand service needs across boundaries will help providers to find new, innovative solutions. For example, a new care solution could be working across Tees Valley, as opposed to just focussing in on one local authority. Being able to group data together as Tees Valley undoubtedly adds more weight to the MPS.
With the sharing of more data between local authorities, we can gain richer insights into care provision and, ultimately, improve outcomes for the people we support.
