Mosaic Professional Services

Joining as a Consultant at The Access Group in 2017, Nikki has extensive experience in various analyst roles, bringing together social care practice and case management recording across all areas of children’s social care.

Being first exposed to Access Mosaic when Nikki was a Children’s Lead for a Local Authority she was working for at the time, her experience allows her to offer a wealth of services including:

• Facilitating workshops, offering support, and developing documentation to provide ongoing support to customers in their implementation and use of Access Mosaic across all Children’s Social Care Services and Early Help
• Delivering Provision of Health Checks and bespoke consultancy across all areas of Mosaic to best support your local authority’s needs
• Keeping up to date with statutory requirements, legislation changes, and best practice
• The design and development of Customer-led Configuration forms and workflows

Qualified and previously working as a social worker within multiple local authorities, Sinead has a wealth of experience across all areas of adult social care.

Sinead supported with an Access Mosaic implementation within a Local Authority she was working for at the time and as a result then joined The Access Group as a Consultant in 2017.

Here Sinead’s experience working with Local Authorities as a Social Worker as well as a Consultant she offers multiple services including:

• Assisting both new and existing customers with the design and development of Customer-led Configuration forms and workflows
• Facilitating workshops and developing documentation to provide ongoing support to customers in their implementation of Access Mosaic across adult social care and justice
• Keeping up-to-date with statutory requirements and best practices
• Offer Provision of Health Checks and bespoke consultancy across all areas of Mosaic to get the best outcomes out of the solution

Qualified as a Learning and Development Practitioner working within Local Government for many years, Laura has a wealth of knowledge and skills across all aspects of Learning and Development such as Training Needs Analysis, Face to Face Training and Workshop Development, eLearning, Video tutorials, as well as self-serve and prescribed models of training and local talent management.

This experience enables Laura to provide a wide range of support services for your local authority such as:

• Designing and delivering training solutions to support the evolution of the training landscape
• Facilitating workshops to support, guide, and shape your Local Training Strategy
• Delivering refresher training as well as upskill training sessions to close local knowledge gaps in our solutions
• Provide training, develop documentation, and deliver ongoing support to customers in their implementation of Access Mosaic to cater to all your local authority’s needs
• Create and send bespoke video tutorials to enhance your self-serve model and deliver bitesize training to end users and third parties

After working in Local Government for many years in Adults and Children’s Social Care Finance, Claire has an array of experience across direct payments, financial assessments, local government appointments, creditor payments, debtor invoicing, and budget monitoring.

With years of experience in the configuration of Access Mosaic, Claire more recently has shown capabilities in delivering on Provider Portal implementation projects showing her solid digital knowledge in building and designing websites.

With this experience, examples of the support services Claire offers include:

• Both Access Mosaic and Provider Portal Implementation consultancy and workshops
• Delivering and offering configuration advice on Access Mosaic and Provider Portal
• Corporate Finance Interface specification support and guidance

With many years of experience in implementing software packages, particularly financial processes, Belinda has a plethora of knowledge in financial and accounting matters in the public sector.

Starting her career in Social Care Finance processing both residential and non-residential invoices, Belinda has continued to progress throughout the field gaining knowledge in financial regulations, contract agreements between local authorities and providers, understanding of CRAG (now Care and Support Guidance), and local charging policies.

Through Belinda’s experience and knowledge, she offers multiple services specialising in Finance including:

• Facilitating workshops and Provider Documentation to support research and investigations by presenting analysis and recommendations
• Configuration and Implementation support of our Local Government Software including Access Mosaic, Mosaic Provider Portal, and Abacus
• Support with interface specifications including financial interfaces between Access Mosaic and corporate accounting systems (both creditor and debtor)
• Extended Finance Training

Claire offers many years of experience in the configuration of the Mosaic system covering both Adults and Children’s finance.

Claire previously spent 14 years working at a Local Authority, where they implemented the Mosaic solution, before moving to Access as a configuration consultant and then moving to be a full-time finance consultant. Claire’s wide-ranging experience covers the foster carer register, budget code structures, children’s payments, auto-charging, payments, and billing. More recently, Claire has been supporting our customers with the implementation of the Provider Portal.

Claire has worked with many of our customers, from their initial implementation of the solutions through to embedding new ways of working within our long-standing customers.

The services Claire provides include:

• Access Mosaic and Provider Portal implementation consultancy and workshop delivery.
• Configuration advice on Access Mosaic and Provider Portal.
• Corporate Finance Interface specification support and guidance.

Starting at The Access Group as a Forms Developer in 2017, after a career change from being a Police Officer, Alex retrained in Computer Science. Since working as a Forms Developer Alex is now a Consultant to support the development and improvement of Customer-led Configuration forms and workflows.

Alex has a wide range of experience to help support your local authority with its documentation processes. Some of his main services include:

• Developing and maintaining Financial Assessment Forms
• Offering bespoke form and workflow design and development to cater to your local authority’s needs
• Supporting new customers with forms development and JavaScript that builds on the training provided