Hospitality CRM
Acteol Atreemo
Enterprise-grade, multi-brand platform
Join thousands of restaurants, pubs, bars and hotels using Acteol
Why choose Acteol CRM?
Acteol provides enterprise operators with a comprehensive CRM solution that streamlines operations, enhances customer engagement, and drives revenue growth through personalised marketing and advanced data insights tailored specifically for large-scale hospitality businesses.
Single Customer View
Centralise all your data in one platform, offering a complete source of customer truth. Access demographic, visit, and transaction data — beyond just marketing opt-ins. With insights from WiFi, EPoS, and social media, deliver personalised marketing through timely, targeted messaging that resonates with your customers.
Unlimited reporting, segmentation and automation
Interactive and filterable reporting dashboards empower you to slice and dice your data effortlessly. Utilise a powerful drag-and-drop tool to create targeted marketing campaigns based on customer behaviour, preferences, and purchase history, ensuring your messaging is both relevant and effective.
Modular platform
Lets you license only what you need, simplifying your tech stack with optional modules for multi-channel campaigns, loyalty programmes, digital wallets, vouchers, sales leads, and more, ensuring you have the right tools to drive success without unnecessary complexity.
100+ hospitality integrations
Integrate effortlessly with EPoS, reservations, WiFi, guest feedback, loyalty programmes, e-commerce, hotel bookings, online ordering, and pay/order at table. This extensive connectivity ensures that you can streamline processes, improve guest experience, and drive revenue.
Enterprise-grade, multi-brand platform
Perfectly suited for multi-brand, multi-format operators. Provides varying view and action levels, enabling operators to manage everything from single sites to entire brand groups with ease. You can streamline operations, maintain consistency across brands, and effectively monitor performance at every level.
Trusted client partner
Acteol combines expertise in hospitality CRM and digital marketing to help clients maximise their customer data effectively. Our team of strategic CRM experts offer tailored support to craft impactful campaigns. With our guidance, you can implement best practices that enhance campaign effectiveness and drive better customer engagement and loyalty.
Maximise ROI and build customer loyalty with our hospitality CRM
Explore your revenue potential with the Acteol CRM ROI calculator
£
attributed spend
from email campaigns over a 2-month period, by a 20-site casual dining pub brand
£
total spend generated
from a small self-serve fast-casual brand’s email campaigns in one month
£
revenue
from a Christmas campaign by a large pub company
What our customers say about Acteol
Gaucho
"Acteol CRM helps us build a more accurate picture of our customers and works seamlessly in the background while driving visible results."
Boxpark
"Working with Access has been a really positive experience for us. Through the insights provided by Acteol CRM, we see the visit data, what our customers are spending, and what products they're buying. It gives us much more insight into our customers."
The Laine Pub Company
"Bringing Acteol on board as well has really helped us to understand the customer journey, so we have that full circle of engaging the customer right from the start."
Stonegate Group
Stonegate Group, the UK's largest pub company, found a refreshingly cool way to achieve an 81.5% email open rate (that's 4x the industry average!) and an astonishingly high voucher redemption rate with their unique surprise and delight campaign thanks to the power of real-time technology, Acteol CRM.
Gusto Italian
"Acteol helped us create this exclusive experience that our customers absolutely love. The results have been beyond our expectations – increased visits, higher spending, and a real sense of community among our Platinum Club members. "
Franco Manca
Through using Feedback Manager, the Franco Manca team are able to efficiently manage customer feedback, effectively monitor performance, and as a result, constantly hit their SLAs and maintain excellent customer satisfaction.
