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Choosing the best volunteer management software for nonprofits

Are you tired of running your volunteer programme through a web of spreadsheets? There is another way. As charities look to up their volunteer management game, more organisations are choosing to make the shift and invest in an all-in-one digital software solution. 

But how do you choose the best one? In this article, we’ll explore the role of nonprofit volunteer management software and share top tips to help you navigate the options and prepare for this important investment.

3 minutes

Written by James Vjestica - Thought Leadership Expert.

What is volunteer management software for nonprofits?

Volunteer management software (VMS) is the term used to describe an all-in-one digital platform that works to streamline and strengthen your volunteer programme. Tailor-made for the job in hand, a good VMS will work across the whole volunteer journey — offering tools to support everything from advertising and recruitment to management, scheduling, and reporting.  

It sounds good because it is. Time and again, we’ve seen charities and nonprofits reap the rewards of investment, with their new VMS saving time, boosting staff productivity, and improving volunteer engagement and retention.

Follow the link to find out more about the features and benefits of our very own VMS.

 Considering Access Assemble to support your volunteer management? 

Tips to help choosing the best volunteer management software for nonprofits

The first step into the world of  volunteer management software for nonprofits can feel overwhelming. A quick Google search reveals a wide range of providers, each offering various features and pricing packages. Don’t settle for the first product you find. Remember: successful implementation starts with choosing the right solution for your needs.

Ready? Here are a few tips to help you find the best volunteer management software for your nonprofit.

Tip 1: Be clear about what you need 

You might think the need for a nonprofit volunteer management software is obvious. But don’t make assumptions. Before you start your product search, take some time to audit your existing software, understand what works and what doesn’t, and where the biggest challenges lie. To do this, you will need to talk to your team (and volunteers) and really get under the skin of your current systems and processes. 

Trust us, it’s the only way to really understand what you need your new VMS to deliver!

Tip 2: Create a wish list

You can use the above to create a wish list as a guide for your product research. While this varies across organisations, common requirements include:

•    Template adverts and web-ready recruitment features 
•    Scheduling tools to manage shifts and volunteer activities
•    Integrated communications functions 
•    Mobile app access for staff and volunteers
•    360 degree reporting on volunteer activities and impact
•    Integration with other solutions (e.g. your charity CRM
•    GDPR compliance and data protection

Rank your list in priority order, and think about which features you’re prepared to compromise on if needed (as a note, Access Assemble offers all of the above!).

Tip 3: Dig a little deeper

Once you have a shortlist, it's time to narrow down your selection. Cross-check each product against your wish list. You should also take some time to ask some bigger questions, for example:

  1. How will this product improve or simplify our processes?
  2. Is it user-friendly for both my team and volunteers?
  3. What training is required for managers and volunteers?
  4. What support and resources does the supplier offer?
  5. Does the supplier have proper Information Security Certifications?
  6. Are there any ethical concerns with this brand?

Tip 4: Don’t forget the wider team

The most successful VMS projects are supported by the wider organisational team. We always recommend taking time to consult with colleagues, volunteers, and senior leaders to ensure alignment on your chosen solution. It’s also important to consider whether or not you have the resources for implementation, and if your organisation is ready to embrace the change.

Tip 5: Compare quotes 

Like it or not, cost is always going to be a driving factor behind organisational decision-making. Before choosing a product, compare pricing models (including set-up and ongoing costs) and be aware that some features (e.g. mobile apps) might come at an additional cost.

Variables that influence a final product quote include:

  • Depth and breadth of features and functionality  
  • Number of users, volunteers and Volunteer Managers  
  • Security and compliance tools  
  • Project management, training and implementation support
  • Integrations with existing applications  
  • Supporting and maintaining a mobile app

NB: A good software provider will work with you to develop a comprehensive quote.

Find out more about the factors that influence volunteer management software costs »

Tip 6: Build a case to invest in nonprofit volunteer management software

Once you’ve settled on a final product, you should be prepared to present a formal case for investment. This is your chance to showcase your research and demonstrate the true value and potential of your VMS.  

Are you looking to build a business case that goes the distance? Read our guide and download our template to help you create a water-tight case. 

Tip 7: Don’t be afraid to ask for help 

Whether you're just starting out on your VMS journey or exploring a specific product, remember—you don’t have to go it alone. Reach out to organisations that have been through a similar process. And don’t hesitate to contact software sales teams to ask questions, request quotes, or schedule a product demo.

Unlock the power of volunteer management software for nonprofits

Selecting the best nonprofit volunteer management software can be hard. But if you take your time and do your research, you’ll find a world of solutions designed to elevate your volunteer journey. 

Access Assemble is one of them. If you want to find out more about the features, benefits and cost, our expert team is ready and waiting to connect. 

Find the best nonprofit volunteer management software that meets your needs

James Vjestica Portrait

By James Vjestica

Thought Leadership Expert

Meet James Vjestica, our ‘Digital Content Manager’ for the Not For Profit division. James has spent over 5 years working with software providers who supply specialist solutions that enhance the processes of organisations within niche sectors. In addition to his technical experience, James has been affiliated with the Not For Profit sector at key stages of his career. This has included participating in a voluntary role at a local hospice prior to attending University, and upon graduating, accepting a role for a Social Enterprise in North Nottingham that supported members of the community to gain employment. These roles highlighted the importance that organisations within the Not For Profit sector play, which has since inspired him to raise money for charity on several occasions. At Access, James now draws on these experiences to consistently strategise content campaigns that will guide you through insightful journeys; clearly outlining pain points, how these obstacles can be tackled, and introducing viable solutions.