121 training and consultation with professional services: Paul Powell
We had some work done by Paul Powell. Paul was professional and efficient in carrying out the work. He had a great knowledge of the software and of t…
Customer stories
Giving our customers the freedom to change lives
We are passionate about putting our customers at the heart of everything we do. The ability to help our customers achieve more of what’s important to them is what sets us apart from our competitors.
Our industry-leading software is used daily by over 2,000 Not For Profit organisations.
Featured customer stories
We can now access and manage data all in one place from anywhere
The charity CRM provides a better means of recording consent and opt-ins for our communications and makes managing our GDPR compliance in relation to this much easier.
We secured a 100% boost in the number of donations with Charity Ad Grants management
As a small team, the support that Access has provided has been invaluable for driving more traffic to our Crisis Appeal page and made it as easy as possible for supporters to donate as soon as they hit our website.
The average time to clear a volunteer has been reduced from a month to 2 days
Volunteers are able to keep up to date with what is happening within our charity through the news pages and can share or accept invites to our meetings for all staff and volunteers.
30% uplift in people signing up to regular donations since using Access Charity Websites
The new website is easier to use, packed with messaging that resonated and had clear, connected workflows. As well as the uplift in sign ups, the number of people choosing to give more than £10 a month increased by 30%.
Doubling online memberships with Access Charity Ad Grants
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Leicester City’s response to Covid-19
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Establishing a foundation for growth with Access Assemble
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The importance of a consistent volunteer journey
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A volunteer services team ready to scale
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Moving volunteering out the dark ages
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Capturing quality data with Access Assemble
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Transforming volunteer management
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Empowering volunteers to do more
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Simplified data entry and reporting
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37% reduction in time taken to receive references
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Transforming supporter relationships
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Freeing up valuable time
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Better serving veterans
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Saving time and resources
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Impressive integration functionality
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Transforming charity volunteering
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Improving donor relationship processes
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Maximising alumni engagement
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Understanding diversity in volunteers
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Bringing visibility to volunteering
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Integrations that bring peace of mind
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Revolutionising volunteer recruitment
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Improving volunteer engagement
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Small organisation making a big difference
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Claimed a missed payment of over £5000
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Information all in one place
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Able to respond more effectively
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300% increase in budget
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89% more online traffic
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Exceed online fundraising targets
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Achieving fundraising goals
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Online traffic soared by 400%
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Effectively manage GDPR
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Sell-out success
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Increase of 25% in returning donations
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Effectively manage fundraising campaigns
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Eliminating payment entry errors
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Saved £21,000 a year on postage
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Significantly improved communication
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Achieving more with the same resource
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Cutting out 3rd party platforms
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Increased visibility and control over data
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113% increase in website views
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Doubled monthly income
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Over £122,000 raised within a year
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Increased website users by 82%
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Greater visibility and engagement
Read customer storyWhat our customers are saying
We are dedicated to providing our customers with award-winning implementation and support to help them get the most out of their not for profit management software.
Excellent
Based on
3,214 reviews
Showing our favourite reviews
Based on
3,214 reviews
Professional, quick updates
Paul scheduled the work in good time. He updated a report for us quickly, and took time to appreciate what we were doing, making further changes whic…
New Customer Received Excellent Training
I'm new to Access products but just had a 3-hour training call with Paul and he was brilliant. He tailored the information to exactly what I needed, …
Really informative training
Really informative training with Paul who was very patient with our questions and very helpful throughout. Thank you.
Great Learning Sessions!!
This was a great learning experience with Paul, took the time to guide me through step by step to understand the Data Analytics side of the workspace…
Expert Advice
Paul was really helpful in resolving a few queries we had with regards to ThankQ, in particular Gift Aid. He is quick to respond to emails and knows …
Excellent product and support
The training from Access on the Charity CRM systems has been excellent. Very helpful and responsive staff. Very comprehensive product.
5-star support - thank you Paul!
Paul has been a huge help, helping us most recently to make the most of our CRM database by maximizing the identification and cultivation of prospect…