S Murray say goodbye to backup tapes forever by upgrading to Access Managed Services secure, cost-effective backup platform
For over four generations, S. Murray & Co - a leading British manufacturer of laboratory glassware, surgical instruments and plastic containers - has been an integral part of the NHS supply chain. To ensure continued success in its business operations an efficient system was required to safeguard vital data and customer records; protecting the business not just from external threats but also internal compromise or potential errors.
With over 20 years of experience as an Access Supply Chain customer, S. Murray confidently migrated to a cloud-based backup solution offered by Access Managed Services; it not only simplified the data protection process but also minimised threats to critical supply chain information, and mitigated the risk against Ransomware attacks providing S. Murray with peace of mind.
Business size
Medium
Industry
ERP
Products
Access Supply Chain
Back Up
Disaster Recovery
Speedy recovery
Previously it would take S Murray a full day to complete a data back, this can now be completed in 2 hours, allowing Mark and his team to remain productive and concentrate on their core business activities.
Trust and friendship
Being an Access Supply Chain customer for over 20 years, Mark had developed a long-standing relationship with The Access Group resulting in complete peace of mind when he made the decision to manage his cloud back up solution with the same supplier as his day to day supply chain software.
Cost effective and easy to use
S Murray's back up solution is easy to use and is light years ahead in terms of practicality. Mark was able to be up and running with minimal fuss and found the solution easily adaptable for their requirements.
The challenge
Due to elevated threats to the supply chain and the unfortunate knowledge of other companies being compromised and losing everything, S. Murray became increasingly concerned and recognised the need for a reliable system that would enable them to quickly regain control in the event of a data compromise or attack. Mark wanted to find a better solution to the current data backup process, which relied on on-site data backup disks, rotated on a 14-day basis. However, restoring data from these tapes took an entire day, and having these back-ups on site posed a significant threat to security. In addition the infrastructure was running on services that were no longer going to be supported by Microsoft and Mark wanted a backup solution that was futureproof.
Mark said:
Our data is our most important asset, it’s all of our formulas for all of our products; it’s 20 plus years of customer data. Having a secure backup offsite was essential.
The solution
When it came to the critical task of backing up S. Murray's data, Mark was determined to ensure that his organisation had a robust and cost-effective data recovery solution in place. Being a long-term Access Supply Chain customer, S. Murray was impressed with the continuity Access provided by hosting their solution and offering support and advice when needed and opted for a data back up solution from Access Managed IT Services.
The long-standing relationship between S. Murray and Access created a sense of trust and friendship between the two companies. Access Managed Services listened to what Mark wanted to achieve, and offered a secure cloud backup solution as well as an on-premise option. Mark and his team at S. Murray now have peace of mind that ‘it just works’. Mark went on to say:
My stress levels have dropped and my job is so much easier since implementing the solution. It offers us a level of backup which we just didn’t have before.
The benefits
By implementing a secure managed cloud backup solution from Access Managed Services, S. Murray now has an ideal data recovery solution, boasting a secure and cost-effective backup platform that is simple to use with readily available support. In comparison to the tape backup previously used, it is light years ahead in terms of practicality - set up and running with minimal fuss while easily adaptable for any requirements. Mark comments on the ‘interface proving highly user friendly which coupled perfectly with its efficiency; reducing what once took all day to do a full back up, to now just a few hours work! Having one point of contact for both our supply chain software and our data recovery solution is invaluable when seeking assistance if needed.
The challenge
The new backup solution from Access provides S. Murray with reliable data storage capabilities and comprehensive security features. Additionally, the software enables users to access information from any device or location while maintaining compliance with industry regulations and allowing employees to stay productive no matter where they are working from. The system also allows for automated backups so that any changes made can quickly be saved without manual intervention.
Going forward it is critical that we continue to protect our business, clients, and staff, as well as remain compliant for our insurance by meeting our cyber essentials accreditation, the data back up solution from Access allows us to do this.
Mark Elton goes onto quote:
It used to take us a whole day to do a data back up, it now only takes a couple of hours. We’ve only had to do it once and it performed exactly how we wanted it to… we reset.. we carry on again.
S Murray now have peace of mind knowing that their valuable data is being backed up on site and in the Cloud, providing an added layer of security. Additionally, with Disaster Recovery as a Service included, S Murray can feel rest assured they can continue to operate following a catastrophic event, mitigating the impact to their business allowing their team to concentrate on their core business activities, secure in the knowledge that their essential data is being preserved for the future.