Legal Case Management
Access Legal Case Management
A case management system that helps you to work smarter, not harder.
Ideal for firms and in-house legal teams seeking a quick implementation and freedom to securely work from anywhere on any device.
- Boost productivity by reducing admin tasks
- Save time with streamlined processes
- Enhance accuracy across your firm
Key features of Access Legal Case Management system
Learn more about the top legal case management software features to help your law firm achieve its goals.
Work from anywhere
Access your case files securely from any device with our browser-based case management system, allowing you to work seamlessly from anywhere.
Enjoy automatic updates with no need to schedule - new features, functionality, and updates are available instantly during your next session, ensuring minimal downtime.
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Task and matter management
- Reduce inefficiencies by entering critical information once only. Automated files and workflows mean that client with substandard debt profiles can be integrated into the case management system
- Stay on top of your cases - Track a range of complex, essential matters, engage with clients and manage day to day activities in one simple to use system for all case types, including conveyancing, personal injury, debt recovery, power of attorney, probate, employment, family and crime amongst others
- Drive performance by creating and accessing all essential, relevant documents in a fully indexed and searchable central digital library as well as electing and amalgamating any number of case documents into one single paginated PDF pack
- Maintain essential client focus with complete communication and diary management, case activity monitoring and automated reminders
- Data Security - Manage all elements of case and practice management within a secure, reliable environment. Have the option for customisable user security profiles for additional security.
Cost budgeting and drafting
Ensure commercial performance by building budgets, recording against time spent and preparing the right bills and appropriate court forms.
- Commercial Control - Measure, understand and control every element of your costs and revenue streams through integrated reporting and analysis tools
- Cost Management - Ensure commercial performance by configuring & adjusting cost rates for the user(s), recording against time spent and preparing the right bills and appropriate court forms.
Pre-built and customisable workflows
- Claims Workflow Management - Manage claims more efficiently by reducing processing time on each case and deliver a better client experience, while driving down cost as an outcome.
- Client & Workflow Management - Manage GDPR workflows, integrated within Access Legal Case Management software can be pre-defined or customised to ensure cost reduction and ongoing compliance, including sharing documents and case progress with through an online portal
- All areas of law - Our workflows support all areas of law including conveyancing, personal injury, debt recovery, lasting power of attorney, probate, employment, family, mediation, crime, costs drafting and financial claims.
Client onboarding and management
Client experience is enhanced with a suite of onboarding tools including Biometric checks, AML & PEPS searches.
- Track your prospects - With our Opportunities module, you can provide prospective clients with an online quotation form, allowing them to receive an instant online quotation for your services. This data is then stored in your legal case management system in real-time, allowing you to keep track of conversions and simply convert prospects to clients.
- Effectively manage cases - Improve your case handling by reducing the time spent processing each case, increasing the quality of service your clients receive and improving your bottom line.
- Client focused engagement - Drive practice performance by building client focused engagement integrating social media, direct contact and referrals.
Seamless integrations
Access Legal solutions offer unrivalled integration capabilities with both our own toolkit and 3rd party providers.
- Anti-Money Laundering (AML) checks – Conduct checks effortlessly using a variety of trusted providers, fully integrated within our solution, including Legal Bricks and SmartSearch.
- Payments – Process client payments quickly and securely with our fully integrated legal accounting software, ensuring efficiency and peace of mind.
- Advanced outlook integration - File emails directly from Outlook into Access Legal Case Management with ease. You can also log time for emails and attachments, streamlining your workflow.
Our list of integrations is ever growing ensuring our customers can continue to bring all their digital tools together in the most efficient manner.
Integration Partners
Reporting and BI
Data to shape your firm’s future. Power the understanding of your firm’s performance through a comprehensive suite of dashboards, reports and business intelligence.
- The reporting suite allows in-depth interrogation of any element of data that sits in Access Legal Case Management software suite
- Reports can be scheduled to auto-run at set times and dates, and be automatically distributed to pre-defined contacts.
Speed up the conveyancing process
Access Legal Searches, part of Access Legal, offers law firms a customised online property search platform that simplifies and speeds up the conveyancing process. Access Legal Searches is integrated with our case management software so you can perform all the relevant searches and checks within the system itself and the results are returned directly to the matter. Access Legal also integrates with other search and identity providers.
Access Legal Searches products include:
- Conveyancing searches
- AML checks
- Biometric ID checks
- Client portals
- Quotation and referral system
Worksflows supporting all areas of law
Streamline the creation, approval and management of legal work or matters
Top benefits of the Access Legal Case Management platform
An agile, secure and future-proof legal case management system, we can deliver a solution that matches your ambitions and enables your law firm to thrive. Give your legal team the tools to empower them to do what they do best and drive better case outcomes:
- Work anywhere with confidence - outdated software and location limitations slow your team down, but with our browser-based platform, you get real-time access to the latest tools, boosting productivity whether in the office or remote.
- Streamline document management - organising case files can be chaotic, but Bundling simplifies it by allowing you to create and share hyperlinked bundles tailored to clients’ needs, saving time and meeting deadlines with ease.
- Smarter email organisation - misplaced emails and compliance risks are common, but our Office 365 integration automatically organises emails and attachments, reducing errors and saving time.
- Secure, easy client communication - Email can be insecure and slow, but our secure portal allows real-time updates, document sharing, and collaboration, strengthening client relationships and speeding up case resolution.
- Custom workflows for your practice - generic tools waste time, but Access Legal Case Management’s tailored workflows for specific case types streamline your practice, delivering faster results and easy third-party system integration.
Special Offer: Switch case management & get FREE installation of our client communications app
Hear what our customers say
Our previous case management system was severely outdated and limited in functionality. ALCM, on the other hand – and this is no understatement - has revolutionised our operations. The ability to customise workflows and having a fully integrated legal accounts system was a key factor in our decision.
We also wanted a system that would work well across the whole of our business and not just in one department.
It’s quite difficult to recruit solicitors to work in the public sector. Being able to say you don’t have to be in the office everyday is a big plus for us. It gives us an advantage over some private sector firms and also means we aren’t restricted to hiring locally.
The browser-based case management system supports the wider business objectives of implementing a hybrid way of working with the legal team able to access the case management system securely anytime and anywhere. The new case management system will allow us to better review and manage spend within the team.
Why Access Legal?
One technology solution provider
Unlike other managed service providers, our unparalleled expertise in the legal sector extends to supporting both your IT infrastructure and Access Legal Proclaim software, optimising performance through our tailored hosting environment.
With over 15 years' of experience in the legal field, our specialist team consolidates all IT solutions under one provider, freeing you to focus on your priorities.
Expertise where you need them
At Access Legal, we’re more than just a software provider; we're here to help you achieve your firm’s goals through technology. From empowering you to deliver exceptional client experiences to streamlining processes through automation and keeping you informed on the latest compliance news - we are committed to helping you get the most out of technology.
Dedicated support
As the creators of Access Legal Proclaim, we're experts in hosting it too. Our software and hosting teams work side by side, so any issues are resolved quickly and efficiently. With just one call, our integrated support eliminates the hassle of dealing with multiple providers.
Compare our case management software solutions & pricing
Start anywhere, go everywhere
No matter your goals, our suite of solutions empowers your firm to work your way—with one software package, one contract, and limitless possibilities.
Join the third of UK law firms already partnering with us. We’re more than just a tech provider—we’re your strategic partner in elevating your firm to the next level.
Connecting every aspect of your law firm
Our comprehensive suite of legal solutions unifies all your firm's software needs into a single, seamless platform.
Whether you're a managing partner, fee earner, practice manager, compliance officer, or IT manager, our tailored solutions are designed to empower every role within your practice.
Legal case management software FAQs
Support and training
How quickly can I switch to Access Legal?
We aim to get new customers live with the system as soon as possible – generally around one month into their time with us. We then use the remaining two months of onboarding as a Q&A period to make sure that everyone has a chance to ask questions and get the most out of the product.
What support do you offer?
We aim to get new customers live with the system as soon as possible – generally around one month into their time with us. We then use the remaining two months of onboarding as a Q&A period to make sure that everyone has a chance to ask questions and get the most out of the product.
General
What is case management software?
Case management software for law firms is usually part of a fully integrated suite of practice management software, although it can be a separate module. Case management software is designed to empower fee earners at law firms to manage their cases more profitably. It achieves this by providing a range of tools that enable law firm staff to streamline their processes and to ensure all fee earning members of the workforce have the means to capture all of their billable time accurately and consistently. Workflow is usually a key factor of good case management software for law firms.
Firms will usually find, from a good legal software supplier, a wide range of case management workflow modules for all areas of law such as: conveyancing, court of protection, crime, debt, employment, family, immigration, personal injury, wills, probate etc.
Read more about what is legal case management software. or find out more about What is a legal matter management software system for law firms?
How much does case management software cost?
Law firms looking for new case management software will find a wide range of pricing models on offer. Many software vendors today offer cloud-hosted software for a monthly subscription fee per user. This is known as software-as-a-service and is the more modern approach to legal case management software pricing. It is the opposite of buying software licenses that law firms can install on their own on-premise servers and management themselves, the more traditional, some would say out-dated way of selling software.
The price per user will depend on the range of software modules the law firm buys, the firm’s integration requirements and any bespoke configuration. However, as a general rule of thumb the price per user for cloud-based legal case and practice management software can be anywhere from £60 to £175 per user per month.
What is case management in a law firm?
In a law firm, case management is usually a term referring to software. A successful and growing law firm will usually invest in software that has been specifically designed for the legal sector for managing cases more efficiently, improving productivity and for capturing all the billable time generated by the firm’s fee earners. Case management software for law firms is usually built around workflow charts for the many areas of law that are practiced, and includes a wide range of value-add software modules too, such as: document management, client portal for tracking cases online, and specialist tools and integrations e.g. MOJ PI Portal, legal aid bulk claims, costs management and sophisticated integrations to the Microsoft Office Suite.
What does legal case management software do?
Legal case management software will help a law firm to:
- Configure workflows software charts for specific areas of law e.g. conveyancing, family, crime etc.
- Build workflow charts from scratch to match their unique processes for managing certain areas of law and certain cases
- It provides all the tools for creating, managing, storing and sharing documents with sophisticated integration to the Microsoft Office Suite of mission-critical applications
- A good legal case management software will be fully integrated with a law firms legal accounts software and its time recording software so that law firms can successfully manage their cases, capture their fee-earning time and bill it accurately on a case-by-case basis
- It will deliver specific legal integrations to facilities such as the MOJ PI Portal and the Legal Aid Agency for bulk claims submission.
- It will include value-add software modules such as litigation cost management and Anti-money laundering.
- Generate all the necessary management information and insights for informed decision-making via reporting and dashboards
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