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Legal Case Management

Empowering UK law firms with industry-leading case management software

Our legal case management software gives you the freedom to do more of what matters most – building client relationships.

Save your firm valuable time by increasing collaboration, accuracy and consistency across your organisation through one integrated cloud-based case management solution.

At Access Legal, we’re more than just a software provider; we're here to help you achieve your firm’s goals through technology. From empowering you to deliver exceptional client experiences to streamlining processes through automation and keeping you informed on the latest compliance news - we are committed to helping you get the most out of technology.

Law Society Legalex

The trusted partner of over 35% of all UK Law firms

Over 3,500 law firms are taking their practices to new heights through Access Legal’s software, dedicated support and industry know-how.

Here’s how:

  • Client Excellence
    Providing an award-winning case management system that keeps your cases on track so you can deliver better client experiences.
  • Practice Excellence
    Improving productivity and reducing complexity in the way you run your practices, ensuring you have solutions that are accessible and secure enabling you to work anywhere, anytime.
  • Compliance excellence
    Navigate the complex landscape of compliance effortlessly with our comprehensive suite of learning tools to stay ahead in your subject matter expertise. As a trusted partner regulated by SRA and SAR, our compliance software automates reporting, saving your reporting officer's precious time.

Special Offer: Supercharge your case management and save 40% on our most popular legal add-ons.

Top benefits of our legal case management platform

An agile, secure and future-proof legal case management system, we can deliver a solution that matches your ambitions and enables your law firm to thrive. Give your legal team the tools to empower them to do what they do best and drive better case outcomes:

  • Open cases and matters quickly, simply by importing a client form. Accurate data recording with no double entry speeds up the process.
  • Eliminate the need for printing and paper files with our full electronic filing system. All documents are secure, easily accessible, amendable and shareable.
  • Maximise efficiency and reduce admin with electronic document signing capabilities. Your team and clients can share documentation easily via email, or via our dedicated legal client portal.
  • Streamline accounting and finance tasks with your case management tools by using our fully integrated legal accounting system.
  • Improve your bottom line, secure in the knowledge that the Access Legal platform will scale with your firm as it grows.
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case management system
legal case management

Key features of our legal case management software

Learn more about the top legal case management software features to help your law firm achieve its goals.

Compare our case management software solutions & pricing

Hear what our customers say

Elevate your Firm with Tech that Adapts to You

Servicing 40,000 professionals in over 3,500 firms in the UK and Ireland, our high-performing legal case management software can be fully customised to your law firm’s requirements.

Implemented via a cloud-based or on-premise solution, with comprehensive pre-built workflows and over 100 integrations - such as HMRC, HMRL, Docusign, Credas, Smartsearch – Access Legal can be a true end to end solution for your law firm.

Our commitment goes beyond software – we prioritise your success by helping you maximise its benefits in line with your firm’s goals, allowing you to focus on enhancing client experiences and ensuring the profitability of your law firm.

legal case management system

Your all-in-one comprehensive IT Provider

With Access Managed Services, get the added benefit of having your case management and other business software hosted by our IT experts with over 15 years’ experience in the legal sector.

By having one provider our specialist team can build, monitor, manage and maintain all your IT solutions, so you can focus on what matters most.

Our software is ISO27001 and Cyber Essentials accredited, and GDPR compliant to ensure maximum security of your case management files. It was recognised as the leading platform of its kind with a LegalEx Practice Efficiency Award in 2021, and is approved by the Law Society of England and Wales.

case management software

Connect every aspect of your firm with legal case management solutions

We offer an unrivalled set of software solutions for the legal market, incorporating case and practice management software and legal accounts, alongside HR, law firm elearning courses, compliance software and cloud hosting - all integrated through Access Workspace.

Practice management

Give yourself the freedom to improve the performance of your practice and generate value with one seamless legal software solution.

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Legal compliance

Cloud-based risk and compliance platform for your legal business that allows you to track and manage your regulatory and quality standard obligations.

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Compliance courses

Access Legal Learning is the easiest way to provide training solutions for your firm's needs. Includes SRA, AML, CQS, GDPR and FCA compliance.

See the full list

Legal accounts

Take complete control of your finances and remain fully compliant with the SRA’s Solicitors Accounts Rules (SAR) and Making Tax Digital.

Legal accounting
Client portals

Client portals

Empower your clients with mobile self-service tools to access case files in one place, track real-time progress and securely send, receive and digitally accept documents.

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Cloud hosting & IT

With unrivalled technical support, automatic software updates, and the reassurance that your firm can continue running whatever the circumstances, our cloud-hosted software enables you and your team to work securely from anywhere.

Go to cloud hosting

HR for law firms

Streamline your processes, increase productivity and stay flexible as you grow with intuitive and integrated recruitment, HR and payroll software at your fingertips.

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Conveyancing and identity verification

Our conveyancing software uses integrations to help power efficiency in all aspects of legal conveyancing matter management and searches. 

Find out more

Discover why over 850 law firms rely on Access Legal Proclaim as their case management solution

Legal case management software FAQs

Support and training

How quickly can I switch to Access Legal?

We aim to get new customers live with the system as soon as possible – generally around one month into their time with us. We then use the remaining two months of onboarding as a Q&A period to make sure that everyone has a chance to ask questions and get the most out of the product.

What support do you offer?

We aim to get new customers live with the system as soon as possible – generally around one month into their time with us. We then use the remaining two months of onboarding as a Q&A period to make sure that everyone has a chance to ask questions and get the most out of the product.

General

What is case management software?

Case management software for law firms is usually part of a fully integrated suite of practice management software, although it can be a separate module. Case management software is designed to empower fee earners at law firms to manage their cases more profitably. It achieves this by providing a range of tools that enable law firm staff to streamline their processes and to ensure all fee earning members of the workforce have the means to capture all of their billable time accurately and consistently. Workflow is usually a key factor of good case management software for law firms.

Firms will usually find, from a good legal software supplier, a wide range of case management workflow modules for all areas of law such as: conveyancing, court of protection, crime, debt, employment, family, immigration, personal injury, wills, probate etc.

Read more about what is legal case management software. or find out more about What is a legal matter management software system for law firms?

How much does case management software cost?

Law firms looking for new case management software will find a wide range of pricing models on offer. Many software vendors today offer cloud-hosted software for a monthly subscription fee per user. This is known as software-as-a-service and is the more modern approach to software pricing. It is the opposite of buying software licenses that law firms can install on their own on-premise servers and management themselves, the more traditional, some would say out-dated way of selling software.

The price per user will depend on the range of software modules the law firm buys, the firm’s integration requirements and any bespoke configuration. However, as a general rule of thumb the price per user for cloud-based legal case and practice management software can be anywhere from £60 to £175 per user per month.

What is case management in a law firm?

In a law firm, case management is usually a term referring to software. A successful and growing law firm will usually invest in software that has been specifically designed for the legal sector for managing cases more efficiently, improving productivity and for capturing all the billable time generated by the firm’s fee earners. Case management software for law firms is usually built around workflow charts for the many areas of law that are practiced, and includes a wide range of value-add software modules too, such as: document management, client portal for tracking cases online, and specialist tools and integrations e.g. MOJ PI Portal, legal aid bulk claims, costs management and sophisticated integrations to the Microsoft Office Suite.

What does legal case management software do?

Legal case management software will help a law firm to:

  • Configure workflows software charts for specific areas of law e.g. conveyancing, family, crime etc.
  • Build workflow charts from scratch to match their unique processes for managing certain areas of law and certain cases
  • It provides all the tools for creating, managing, storing and sharing documents with sophisticated integration to the Microsoft Office Suite of mission-critical applications
  • A good legal case management software will be fully integrated with a law firms legal accounts software and its time recording software so that law firms can successfully manage their cases, capture their fee-earning time and bill it accurately on a case-by-case basis
  • It will deliver specific legal integrations to facilities such as the MOJ PI Portal and the Legal Aid Agency for bulk claims submission.
  • It will include value-add software modules such as litigation cost management and Anti-money laundering.
  • Generate all the necessary management information and insights for informed decision-making via reporting and dashboards

¹Access Legal was awarded the LegalEx Practice Efficiency Award in 2021 for being one of the leading providers of business management software to UK, Ireland, and Asia Pacific mid-market organisations. This award recognises the supplier that offers the best product or service to streamline workflows in a law firm, allowing them to improve efficiencies for their clients. Read the press release.

Discover the full Access Legal suite and how your law firm could benefit