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Joy Vs Simply Connect Vs Access Elemental – Which digital social prescribing platform is best for you?

If you’re a Social Prescribing Link Worker or a local authority wanting to enhance your community’s health and wellbeing you’ve probably been researching different strategies to reduce avoidable health inequalities and have come across different platforms and software that help facilitate this.

You may be aware of some of the main options: Joy App, Simply Connect, and Access Elemental Social Prescribing (previously known as Elemental Software). This article will evaluate all three, highlighting the pros and cons for each to identify which software will best suit your community’s needs.

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Written by Claire Wardle.

Updated 26/09/2023

At Access Elemental Social Prescribing we have helped over 1085 social prescribing projects go digital with our platform. We understand how every community will have different needs and since we started in 2013, we have continuously enhanced our platform to accommodate and cater to different communities' needs by creating bespoke packages.

After reading this article you should be more confident in choosing which social prescribing software is best for you, whether you are a small start-up service or have been running for a longer time. We want to make your life easier and reduce your research time and admin time, by having all the information you need on the best social prescribing software for you in one place.

Joy Vs Access Elemental Vs Simply Connect – defining who they are: 

All three platforms operate using cloud-based systems. This is important as it helps organisations run and deliver their services to improve their community’s health and wellbeing, enabling social prescribing projects to grow and scale quickly. Here the platforms can take into consideration multiple funding streams, whilst creating referral pathways that are safe, secure, and accurate.

 

Joy Social Prescribing  

What is the aim? 

To help social prescribers in primary care networks deliver data-led social prescribing. 

What do they have to offer? 

  1. Joy Marketplace – Used to make referrals into the community services 
  2. Joy Case Management App – An online application used to manage case work efficiently  

  

  

Access Elemental Social Prescribing 

What is the aim? 

To deliver more joined-up care by enabling GPs and other frontline healthcare professionals to refer patients and citizens to a Social Prescribing Link Worker, Care Coordinator, Community Navigator, or Health Coach, so that people with social, economical, or practical needs are empowered to engage in local programmes and services. Providing support for multiple organisations and sectors including primary care, housing, higher education, and prison care to deliver more person-centred social prescribing.

What do they have to offer? 

  1. Case Management System – digital social prescribing case management system that helps establish, scale, and measure the evidence and the impact your services have on community health and wellbeing to have good quality data in line with the PRSB Social Prescribing Standard.
  2. ConnectorPlus – integrates with leading  primary care clinical systems such as EMIS Web, Vision, SystmOne, Secondary Care (Rio), and Social Care Case Management (Mosaic) 
  3. Analytics – Helps build business cases for joined up care by linking datasets across systems to display meaningful results in bespoke reports and dashboards  
  4. Marketplace – A ready-made-up-to-date and trustworthy Directory of Services populated by us, free for anyone to use to get the information needed in one centralised place, perfect for self-referring and self-serving.
  5. Marketplace Premium – An optional chargeable upgrade to Marketplace to a managed Directory of Services by our onboarding team with integrated visibility to our CMS and Connector Plus Modules as well as the opportunity to present information in your brand colours.

  

  

Simply Connect  

What is the aim? 

A platform co-designed with practitioners to support social prescribing, care navigation, public health, and wellbeing services to encourage collaborative working across different organisations.  

What do they have to offer? 

  1. Social Prescribing and Wellbeing Platform – a platform that manages all elements of the service into a directory of quality-assured community support services.
  2. Multi-Agency Referral Response System – A sophisticated management system to support agencies working in partnership to ensure quick, and efficient referrals.
  3. Volunteer Recruitment – offers role advertising, volunteer recruitment, matching, and management.

 

Learn more about how Access Elemental Social Prescribing software can support you. 

Joy Vs Access Elemental Vs Simply Connect – What services do they offer? 

There are a variety of things to look out for and consider when deciding which platform is best for you. Below is a table comparing all three top providers to show what each has to offer. It compares some of the most important areas including: the accessibility of each software, its functions, particularly looking at their interoperability and Directory of Services as well as the support services they provide.  

 

Joy  

Access Elemental   

Simply Connect   

Software accessibility  

Software can be used as both an add-on/extension and a standalone software  

Software can be used as both an add-on/extension and a standalone software  

 

It is not available as an add-on or extension  

Interoperability  

Integrates with EMIS Web and SystmOne  

Integrates with EMIS Web EMIS Community, VISION, SystmOne and PAM (Patient activation Measure) Rio, and Mosaic   

Integrations are available   

Directory of Services  

Integrates with other directory of services to connect people to local services. 

Inbuilt Directory of Services  and also the ability to integrate with other Directories in the area. Providing a digital front door for the community by allowing social prescribing services to manage the Directory more quickly and more efficiently . 

Use the platform to arrange all the services available to make them easier for users to find the support service they need. 

User Support  

Uses both email/online ticketing and phone support (available 9 to 5 Monday to Friday)  

Uses email and online ticketing, through a dedicated Customer Success Portal. Phone support (9-5 Monday to Friday) and online web chat  

Uses both online/online ticketing and phone support (9 to 5 Monday to Friday)  

Analytics   

Uses metrics to record and report as an additional service including: number of referrals its source and where they have been made. Custom analysis can also be performed.  

Usage metric are provided per licensee:  

  

Reports: patient Progress, patient Attendance and intervention activity  

  

Activity reports (referrals, destinations, case study updates)  

User health journeys, user count and additional metrics can be requested available on SysAdmin dashboard to customize reports  

Both Google Analytics and reporting tools within the system are used to provide usage stats including: 

  • Real-time dashboards  
  • Regular Reports  
  • Reports on requests  

  

From the table above it is clear that, all three offer a variety of metrics to record and track data from clients’ social prescribing journeys.  

Access Elemental offers a variety of report types per licensee to allow users full access in analysing the different areas of their social prescribing project. Both Joy and Access Elemental offer users the opportunity to customize reports to meet their individual needs.  Some of the main reports we offer at Access Elemental Social Prescribing include: 

  • Client Journey Report – This report allows you to monitor all clients within a project including their pre and post scores of their health journey, their prescriptions to interventions, and case notes. 
  • Client/Case Activity repot – This report is a high-level report showing on month-by-month basis the number of new cases and referrals as well as the number of interventions clients were prescribed to each month. 
  • Attendance/impact report – this report shows the number of clients that have been attending the various interventions they have been prescribed to. 
  • Health Impact Report – This report demonstrates the true value and impact social prescribing has had on all the clients in your programme. All tracking of information is presented in either red or green rating. For example, information presented in green shows an overall positive change has been achieved and information in red shows the average overall change has not been positive.  

We also offer a variety more reports including: intervention activity report, equality monitoring, programme report, activity report and case management report. 

Both Joy and Access Elemental provide details on what other software their social prescribing services can integrate with, but Simply Connect’s information regarding integrations is limited. Unlike the other providers, Access Elemental’s integrations with clinical systems update patient records instantaneously whereas others can take hours to update.  

All three providers however offer functionality to develop, manage and update directory of services within their platforms to make it easier for PCNs, local authorities, and housing associations.   

At Access Elemental one of our customers, Age Barnet UK has been using our Case Management System, and GP Connector Plus module to improve their accessibility and diversity of services available. Through using Access Elemental Social Prescribing, they have been able to gain a better understanding of the local community, including reasons for referral to identify gaps in services and adapt quicker as needs change.

Through our data reports they can easily identify out of their 48 GP practices which are engaging with social prescribing, allowing a better proactive social prescribing approach by encouraging GPs and Health Allied Professionals to increase their social prescribing engagement to improve community’s health and reduce pressure on primary care services.

At Access Elemental Social Prescribing we are also aware and understand how time is valuable whether you are a Link Worker, Clinician, or another volunteer within the VCFSE sector. We know that saving time on admin to allow more time to be spent co-producing more effective social prescribing journeys is crucial therefore to achieve the best outcomes. Our latest integrations with other Access Products in our HSC portfolio allow better safe and assured pathways to be created by providing the only scalable ICB-wide platform to which other providers don’t have access.

Through integrating with our Access Rio EPR (electronic patient record) and our Social Care Case Management Solution, Access Mosaic, clinicians and social care professionals can have the reassurance that they are referring patients to safe and appropriate services, as well as allowing them to track both the services patients have attended and the impact these services have had, all in one place. It is expected this will save clinical time by approximately 20% as well as improve communications between clinicians and Link Workers to get the best outcomes.  

The referrals made to Access Elemental via Access Mosaic are pre-populated with the client’s information so admin time for the Mosaic Social Care Professional is reduced and helps to reduce the likelihood of social care teams referring clients to out-of-date community activities to ensure the best outcomes. Life Rooms is the first NHS Trust to have interoperability with Rio and Elemental and their clinicians have seen their time spent dealing with social issues reduced by a staggering 70%

Through this integration, all Access Mosaic users have better access to what community programmes and services are available in their area, as well as be able to communicate with the Social Prescribing Link Worker more qualitatively. To make it even easier to use Access Mosaic, users, and social care professionals also have the choice to configure the Access Elemental tab wherever they prefer for better navigation and ease when making referrals.

For more information on our recent integration with Access Mosaic contact us today where we can share our recent webinar explaining the benefits of this integration further and how it helps to reduce pressure on social workers through better utilisation of local preventative services.  

Joy Vs Access Elemental and Simply Connect Social Prescribing – how do they work? 

Social Prescribing software - how do they work?

 

Joy App  

Joy social prescribing provides two solutions to solve three problems:  

  1. Maintaining the efficiency of social prescribing casework   
  2. Ensuring directories of services are constantly up to date and maintained  
  3. Having effective measurements of outcomes   

Both Joy marketplace and Joy’s social prescribing app uses tools to offer solutions to these problems. Joy Marketplace connects social prescribers to community-based organisations to enable referrals in the click of a button as well as self-referrals. It also can be used by any professional making community referrals.   

Joy’s social prescribing app is an easy-to-use application making managing and recording outcomes easier and more efficient. It offers both before and after wellbeing assessments for clients to track progress and allows integration with both marketplace and EMIS to make documenting client goals and progress even easier.

Access Elemental Social Prescribing  

Access Elemental provides 4 main tools that can all be used interchangeably depending on your community’s needs.   

All the tools available aim to provide a digital platform to empower organsiations to establish, scale, and better measure the uptake of social prescribing services and the improvements to your community’s health and wellbeing.

The software is easily implemented to make measuring social prescribing more effective by helping secure future funding by tracking your Return on investment (ROI) and avoiding using multiple systems or manual processes to input all your information.

It offers fully flexible referral pathways to suit all community and wellbeing programs and integrates with leading clinical systems to make and manage referrals to social prescribing link workers in as little as three clicks.

Access Elemental Analytics tools also allows bespoke dashboards to be created for each client to make tracking progress of what matters to them even easier and in one place.   

Access Elemental Social Prescribing also integrates to work with 3rd parties to make managing social prescribing referrals even easier. This allows both GP surgeries and Social Prescribing Link Workers to send information back and forth across their systems. Allowing both end-users to be able to send back free text, send back attachments, and be able to use additional SNOMED codes, helps social prescribing journeys can be managed better, especially now they are getting more complex.

Through being able to send both push and pull notifications on the systems, not only do Social Prescribing Link Workers have a stronger position within Multi-Disciplinary Teams, but it also helps encourage clinical groups to participate more in social prescribing to provide better-standardised evidence for social prescribing.

More recently, joining the PRSB Joint Partnership Scheme, Access Elemental Social Prescribing helps to ensure all their customers are better informed and prepared for the release of the new social prescribing standards.

As one of the only social prescribing software providers designed by people who have had prior experience with social prescribing, time and efficiency are a major priority for the Access Elemental team. We make sure that onboarding can be as quick as 6 weeks to ensure you have the tools you need straight away instead of taking up to a year, as well as offer opportunities to monitor staff performance to improve staff enablement and help your services improve their outcomes further.

Benefits of social prescribing infographic

Simply Connect 

Simply Connect social prescribing software supports practitioners across numerous health and social care settings aiming to improve case management, health and wellbeing assessments, and task management. It is a multi-partner system to support collaborative working across organisations and offers modules to tailor the system to suit the needs of the organization at an additional cost.  

Simply Connect has a variety of tools to make managing and delivering social prescribing across health and social care sectors more efficient. Its quick and easy referral route provides support to healthcare professionals to connect patients to link workers or verified community services.    

From recording patient details, referrals, and health improvements into one dashboard its inbuilt wellbeing measurement tools enables progress to be monitored. Its case management makes keeping client’s information up to date easy and allows relevant support plans to be uploaded so clients get the most out of their social prescribing journey.   

 

  

Joy Social Prescribing 

Access Elemental Social Prescribing 

Simply Connect  

Benefits  

  • AI -powered Directory services makes it easy to know what is locally available 
  • Integrating with clinical systems and self-referral options makes organizing referrals much easier  
  • Email notifications for every new referral can be generated  
  • Customizable referral forms 
  • Data and information can be tracked to see how social prescribing is improving health and wellbeing for individuals and the community  
  • It can create bespoke dashboards to suit the needs of a community  
  • Empowers patients to access support without having to see a GP through self-referral and self-serve modules 
  • Effective measuring of impacts by using several inbuilt measurement tools to measure wellbeing  
  • Increased ability to better support communities by co-designing referral pathways bespoke to the individual  
  • Reduces admin time  
  • Maximises the impact of employment support 
  • Connects students with non-clinical services within and beyond university to improve wellbeing and reduce dropouts 
  • Enables vulnerable tenants to get all the support they need whether they are mobile or not   
  • Offers sophisticated two-way integrations with clinical software including EMIS Web, SystmOne.  
  • Supports those stepping down from inpatient care to exit quickly and safely whilst reducing risk of readmission  
  • Delivers and measure the uptake on key population health management, public health, mental health and obesity objectives  
  • Its simple interface allows both practitioners and individuals access to social prescriptions easily   
  • Patients understand their wellbeing needs using validated measurement tools   
  • Encourages the importance of self-care to enhance user experience   
  • Real-time tracking of clients’ journeys helps clients and service providers see the impact of social prescribing on each individual   
  • Automation of common tasks saves time and resources for all involved   

  

  

  

How much does Joy, Access Elemental and Simply Connect social prescribing software cost? 

Due to the different functionality each of these social prescribing platforms offer the cost of having one can differ.  

Simply Connect’s platform is beneficial for smaller social prescribing services as its pricing only shows costs for up to 300 referrer licences. Whereas both Joy and Access Elemental offer costing breakdowns for population sizes of areas.  

Joy charges separately for their case management system and marketplace solution. Whereas Simply Connect and Access Elemental include directory of services in their main package. Some social prescribing software can be more expensive in the first year due to including training, consultancy, planning and the implementation of the platform in the set price. Others offer a fixed rate.  

All of these social prescribing platforms offer customisable options at an additional cost to create your own bespoke packages according to your community’s needs.  

So, when deciding which platform is best for you, it is important to consider what do you need from a digital social prescribing platform, which ones offer support for those needs, and which offer it at the best value for money. For information on our pricing packages that can be available to you, contact us today.

Joy Vs Access Elemental Vs Simply Connect – Which social prescribing platform is best for you? 

Social prescribing platforms - which one is best for you?

Hopefully, this article has reviewed and answered all your questions on the variety of digital platforms and the social prescribing software currently available and how they can benefit your community. 

Simply Connect is great for smaller social prescribing services that need assistance with both their case and task management to track and monitor outcomes from referrals. The platform would provide a great starting point to demonstrate how the impacts of social prescribing can be presented. However, social prescribing journeys are getting more complex and lots of local authorities are working towards pushing these services to reach larger populations across various sectors to reduce health inequalities. Presently, to public knowledge, Simply Connect doesn’t have the capacity for this. 

Joy offers AI-powered Directory services to make what is going on locally easier to create more beneficial referral pathways for clients. Joy also works predominantly with GP practices and will be limited in offering their platform to additional sectors. This can be a crucial feature for local authorities that want to enhance their community’s health and wellbeing across wider populations in their community to have successful population health management.

Access Elemental offers support to services wider than health and social care settings including education, employment, and housing, as well as third-party organisations to help overcome health inequalities and improve community health and wellbeing. We offer multiple integrations across various clinical systems and integrations within our ecosystem of solutions to help deliver more joined-up care. It also helps to deliver more robust, effective, safe, and assured referral pathways to ensure all individuals get the support they need.

Integrating our social prescribing platform with our Rio EPR (Electronic Patient Record) allows clinicians to directly refer individuals and be able to track and monitor their health and wellbeing impacts within the EPR system.  

Customer feedback and working with our customers to allow you to get the best outcomes is one of our top priorities. Often if we do not offer something that you need to measure, we can create bespoke dashboards to best suit your needs. Our analytic tools help meet different social prescribing services’ needs, therefore, proving the business case and evidence for social prescribing as the demand increases.  

With that in mind, if you are interested in finding out more about how Access Elemental Social Prescribing software can help your community improve their health and wellbeing and how we can adapt our platform to best suit your needs, download our Doing Social Prescribing Right Guide today.

Or Contact us now and let's start our social prescribing journey together.

Unlock the future of social prescribing

Claire Wardle's Photography - Writer on Health and Social Care

By Claire Wardle

Writer on Health and Social Care

Claire Wardle is a Writer of Health and Social Care for the Access Group’s HSC team. With a Linguistics degree and a strong background in digital content creation, Claire’s expertise in SEO allows engaging, informative and easy-to read content to be produced. Claire’s versatile approach to digital content marketing allows all questions surrounding health and local government to be answered concisely with all the up-to-date information required.