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End-to-end All-Age Continuing Care solution

Access Adam Continuing Healthcare software is designed to manage the full end-to-end process for ICBs to manage all age continuing healthcare.  

Our solution ensures all patients are efficiently placed into appropriate quality care, based on their individual requirements. Within a single system you can support your teams with a streamlined process that reduces manual tasks; saving valuable time and allowing you to focus on providing quality care and achieving overarching targets. 

By providing full visibility of your provider market, you can develop improved relationships, set fairer prices of care across the market, and collaborate to improve provider quality. This in turn improves the wellbeing and care of patients using the service.

Continuing Healthcare Software – Return on investment

%

time savings

on completing fast track referrals

days average duration

for the CHC referral process

days reduction

for the average duration of brokerage process

%

decrease in the average time taken to source care packages

CHC invoices a year

reduced to 52 per annum

%

invoicing accuracy

days decrease

in number of days spent in an acute setting for CHCover a 12-month period

Key Benefits:

  • Manages your workflow in a single platform to improve the efficiency and accuracy of provider placement while maintaining full visibility of the marketplace for improved quality of care and faster placement. 
  • Integration with SPINE and inbuilt reporting tools aids collaboration and management of workload across multiple departments, giving you confidence in the data received.  
  • Ensures all providers are compliant and meet any additional requirements your patients need, ensuring quality of care. 
User Security Solutions
  • Reduces administrative costs through streamlined processes and eligibility to make decisions over 25% faster. 
  • The Access Adam Continuing Healthcare software aims to support the NHS five-year digitisation plan and is actively working with NHS England to ensure our reporting tools align with NHS data requirements – as set out in the Digital Capabilities Framework. 
  • Benefit from Access Health, Support and Care’s clinical expertise and understanding of the sector with a focus on better patient outcomes. 
How does outsourcing file audits make you more compliant?

What our customers say 

Learn how Adam Commissioning can help you improve care placement and efficiency

Summary of Access Adam end-to-end CHC process

Access Adam Continuing Healthcare software supports the end-to-end process for all age continuing care. Explore below the diverse range of modules available within our complete package or as standalone options. 

Success Story: NHS Midlands and Lancashire CSU

I am blown away that there is a system that contains all the information from beginning to end. This will ensure we can review patients in good time and minimise risk.

- Wendy Calvert - Business and Contracting Assistant, NHS Midlands and Lancashire CSU 

Learn more about how Access Adam All Age Continuing Healthcare has helped MLCSU improve data processes to inform better decision making and improve patient outcomes. 

Streamline all age continuing healthcare services with Access Adam

Modern healthcare is digital healthcare, and healthcare organisations are quickly realising that to be truly effective they need impactful software solutions. 

Access Adam Healthcare is one such tool; a solution that supports patient as they leave the hospital setting and return to the community ready for additional care; whether at home or a residential placement. 

For many organisations this process of commissioning care – and the brokerage involved with providers – is a slow process. Which can impact the patient, as well as creating an increase in workload for staff. With our software solution, we can help simplify the process and have a much clearer view of the providers they are working with, and the care quality being delivered to patients.

What impact has Adam CHC had for ICBs?

The clinical director of Midlands and Lancashire Commissioning Support Unit (MLCSU), Dr Sam Gower, spoke to Access about the impact of Access Adam CHC. 

In this video he talks about the laborious process of manually engaging with care providers for tenders, as opposed to how the much quicker automated engagement software can offer simultaneously to healthcare organisations – all whilst reducing cost. 

Speak to a consultant today!

Frequently Asked Questions

Is there a way of recording the funding in the brokerage process for who is paying for the package of care?

Yes, you can record who is funding the package of care i.e joint funded packages, NHS funded, FNC etc. 

Are reports available "after the event" ?

Yes – our Custom Reports are scheduled and then each version is stored, meaning you can ‘go back’ and review a particular report that has been previously run. 

When a care request goes out of the system what does the provider receive?

We will establish a care requirement template with you which will be filled out by the commissioner/broker and this will be sent out through the system to the providers who can provide the services specified.

The providers will then receive a notification in their email inbox telling them that they have a new care request and to log in to the Adam system to view this and make an offer if they wish. Note – the templates can differ by care type as needed, and there is no limit to the number of care types we can create for you as needed.

How to providers get access granted to the system?

Our provider onboarding team will work with the providers to get them onboarded against a criteria that suits you, once they are onboarded they will gain their own logins to the system. It is simple for provider to sign up we will send them through a link and you can also provide them with this link. We also run market engagement events to promote the benefits for providers to sign up, whilst time consuming for Access this is something we are experienced in and it is not anticipated as an issue. 

Is there a method to store overarching contracts with providers?

Our onboarding process will include adding all contracts with providers and providers are responsible for updating all their documents any compliance checks will be notified on the system so that you have oversight of everything that is going on in your provider market. We also have an integration with Experian which will highlight any concerns from a financial health perspective.

Do you have interactions with GPs/ social workers when the referrals come in?

The social workers/GPs/Nurses will have access to the parts of the system that they need to interact with will be governed by your guidance, likely around the Referral process for inbound referrals. If they need any support then we have user guides and training available but it should be fairly self explanatory.

What about performance reporting?

We have a range of reporting tools in the application that will meet both easy/simple reporting and more challenging/complex reporting needs. We will also provide a curated reporting pack to you as part of our Premier CSP service offering that will supplement system reports and leverage our experience in this field.