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CQC Information Hub

Keeping pace in a time of change can be difficult, so here at Access we have compiled all the need-to-know information to help you navigate the expectations and requirements of CQC registration and compliance.

Want to stay up to date with all things CQC? Sign up here to receive the latest helpful guides or upcoming webinar dates’

Keen to digitise your compliance and audits across your business? Speak to an Access product specialist about the only complete governance tool in care: Access Care Compliance - BOOK A CALL

CQC Standards: Fundamental standards vs. The 5 Standards

Distinguishing between the CQC’s Fundamental standards and 5 standards can be a confusing process. Here you can find everything you need to know about the two sets of standards and how they are linked. 

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CQC Inspections: Your Inspection Checklist

A CQC inspection can be a stressful process for any provider, but it does not need to be. This guide provides you with a helpful CQC inspection checklist to aid you in achieving the best possible rating. 

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Managing Risks for Care Providers: Regulatory Burnout

In this webinar specially for those in the care sector, we'll be joined by a special host, Tim Dallinger, Social Care Consultant and Trainer, who explores the importance on self-care and wellbeing in the workplace and crucially how best to handle regulatory burnout.

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CQC Mock Inspection Tool

Join our Compliance and Governance Lead, Martin Lowthian, as he details the importance of implementing mock inspections as a care provider, in this pre-recorded episode.

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CQC Toolkit: Handling Inspections

Being inspection ready is much like being showtime ready – with thorough rehearsals that ensure a flawless performance, much like care providers diligently preparing for inspections to ensure they are ready for when that curtain opens (or inspector arrives!). Here’s our pocket-guide to being inspection ready...

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Which incidents should you report to the CQC?

Not every incident is reported to the CQC, but it is often surprising to learn just how many should be. Find out the eight key types of incidents that must be reported to the CQC in our simplified how-to guide. 

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The CQC: Who are they and what do they do?

Protecting the safety of people using care services is absolutely essential, so it is no surprise that social care is heavily regulated. But who sets these standards in England? Read on to find out who the CQC are and what they do. 

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How to register with the CQC

It is a legal requirement for any care provider in England to be registered with the CQC and for many, the process can appear complicated. This how-to guide breaks down the process into simple, easy-to-follow steps. 

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Free CQC Methodology Guide

Read our insightful guide on the changes that CQC are bringing into force in the New Year. Find out what’s changing, what’s staying the same and what your next steps are.

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The route to outstanding – care homes

A CQC rating can make or break a provider and only 3.5% of care homes are rated ‘Outstanding’. Find out specifically what the CQC is looking for to improve your care home’s rating. 

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The CQC Scoring Guide

The CQC is changing the way it inspects and regulates care services, and one of the major changes are those to the scoring system. Check out our CQC scoring guide for a detailed and easy to understand explanation of these changes. 

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Our A-Z guide of Care Regulation and Compliance

Starting from A, join us all the way to Z with our A-Z of Adult Social Care Regulation and Compliance guides. We’ve selected the most talked about topics and made them into easy-to-digest reads that will help you and your colleagues build confidence and skills in compliance. 

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A comprehensive break down of the new CQC strategy

Find out everything you need to know about the CQC’s new strategy and the implications for care providers here.

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CQC in focus: Your guide to success

Watch our latest CQC webinar, hosted by Sarah Duffy from Duffy & Shaw consultants. In this session Sarah gives a comprehensive CQC round up on where we are now, what's still to come and what you can do to get ahead.

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A Free Expert Webinar on Effective Auditing

A webinar recording about the What, Why, How and Who of effective auditing. Join our resident Risk and Compliance lead, Martin Lowthian, as he shares his 35 years of experience in 45 minutes!  

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The Monthly CQC Newsletter

With the help of experts, we have put together a regular update to keep you posted on everything CQC, including their new methods, news so far and what’s to come. To take advantage of this exclusive information and stay up to date, download your monthly update here.

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CQC Inspections - A Legal Viewpoint

Navigating the CQC inspection process and what comes after it can often feel daunting for care providers – Neil Grant, a Health and Social Care solicitor with 25 years experience in the sector – supports and advises providers on all aspects of regulation and has secured changes to inspection reports including improved CQC ratings for providers.

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Key Questions Review: Safe

Stay one step ahead with all 3 of our latest guides, 'CQC Key Questions Review: Safe'. It's the toolkit you need to understand what the new quality statements are, how the quality statements align to each key question and more importantly, how to remain compliant with them.

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Expert-led interactive Compliance Courses: Sign up today

Interactive compliance webinars designed to teach you how to improve your CQC ratings, deliver high quality services and evidence your compliance. Courses take into consideration the new CQC inspection methodology changes coming into force in 2023. Access customers receive a 25% discount on all courses!  

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CQC: The Key Lines of Enquiry Explained

Everything you need to know about the CQC's Key Lines of Enquiry (KLOEs) and how the CQC uses them to inspect social care services in England.

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The power of the right systems

What do care inspectors say about the potential differences between older systems and the latest software?

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Software to deliver Outstanding care