Customer Story: St Edmund's School

My School Portal offers a streamlined solution for schools looking to improve communication with parents and guardians. It provides easy access to important information, including timetables, pupil assessment data, and reports. The platform’s simplicity and adaptability make it ideal for independent schools like St Edmund's, which caters to both local and international families. By creating a single access point, My School Portal eliminates the need for fragmented systems, allowing schools to save time and enhance parental engagement.

St Edmund's School: Why They Chose My School Portal

St Edmund’s School is a 3 to 18 co-educational day and boarding school, best known for educating the choristers of Canterbury Cathedral. Edward O'Connor shares that his decision to implement My School Portal came after seeing the software at a conference and being impressed by its potential to unify school communication. "We were divided into three sections, each with its own database and communication strategies. My School Portal provided a way of unifying all of that while also drawing parents into ongoing communication, not just termly reports," explains Edward. The software's ease of use, particularly for international parents, was a key factor in their decision.

• Unified communication: My School Portal brings together all communication streams into one platform, creating coherence across different sections of the school.
• Improved engagement: The platform allows parents to access real-time information about their child’s academic and pastoral life, enhancing engagement, especially for international families.
• Adaptable to changing needs: St Edmund’s used the portal to manage the shift to a two-week timetable and empower students to take more responsibility for their learning.
• Cost-effective solution: My School Portal has saved the school thousands by eliminating the need for multiple communication systems.
• Invaluable during lockdown: The portal was essential during the pandemic, supporting remote learning and ensuring communication continuity.

A unified communication platform

Before My School Portal, St Edmund's faced challenges with fragmented communication systems. Each section of the school had its own databases and strategies, making it difficult for parents to keep track. "Access My School Portal unified everything," says Edward, "it gave parents access to everything from timetables to assessment data whenever they wanted it." This coherence was particularly important for the school’s international community, which needed consistent access to key information.

Cost savings and efficiency

The platform has also proven to be a cost-effective solution for St Edmund's, eliminating the need for multiple communication tools. "It’s saved the school thousands," Edward notes, highlighting that Access My School Portal not only simplifies communication but also cuts down on administrative overheads.

Invaluable during lockdown

During the COVID-19 lockdown, My School Portal was a cornerstone of the school’s provision. It played a crucial role in supporting remote learning and keeping parents and students informed during a period of rapid change. Edward emphasises the value Access My School Portal brought during this time, saying, "In terms of contributing to our pupils’ learning and the survival of schools like St Edmund's during that lockdown period, MSP was invaluable."

A success Story for parents, pupils and staff

My School Portal has transformed the way St Edmund’s engages with its community. "It’s been a great success for us," Edward concludes, praising the platform’s ability to empower parents, pupils, and teachers alike while improving the overall efficiency of the school’s communication processes.