Customer Story: DEALT

In early 2019, the trust undertook a significant transition by consolidating its budget and finance software into a unified system provided by Access. This consolidation prompted further enhancements in HR and payroll processes, leading to the adoption of Access Education People.

The challenge

Before implementing Access Education People, payroll operations were fragmented, with multiple schools using different systems from providers such as Capita and SPS. This decentralised approach made reporting complex and time-consuming. Additionally, interacting with external bureaus for queries and support posed challenges due to slow response times, often taking up to a week for resolution.

The solution

Access Education People offered a comprehensive solution that integrated payroll and HR functions into one platform. The primary objectives were to streamline payroll processing, improve reporting capabilities, and enhance employee access to essential documents and information. With Access Education People, employees gained access to a centralised platform where they could view pay slips, time sheets, calendars, P60s, and other relevant documents.

Benefits realised

Efficiency gains:

The implementation of Access Education People resulted in significant time savings in payroll processing. By leveraging the platform's functionalities, the trust was able to process expense claims, mileage claims, and time sheets much later in the month than before, without compromising the accuracy or timeliness of payments.

Improved interaction:

Access reactive speed transformed interactions with external bureaus. Queries and support requests that previously took up to a week to resolve now receive responses within 24 hours. This enhanced responsiveness has contributed to smoother operations and improved confidence in payroll processes.

Enhanced employee experience:

Employees benefit from a user-friendly interface that provides easy access to their payroll-related documents and information. The ability to access pay slips, time sheets, and other documents from a single platform streamlines communication and fosters transparency between the trust and its employees.

Collaborative platform:

Access Education People's collaborate platform further enhances communication and document distribution within the organisation. This feature allows the trust to disseminate important documentation to all employees efficiently, facilitating better collaboration and information sharing across the trust.

Conclusion

The adoption of Access Education People has brought about significant improvements in HR and payroll management processes within the trust. By consolidating payroll operations, improving reporting capabilities, and enhancing employee access to essential documents, the Trust has achieved greater efficiency and transparency. Access Education People proves to be a valuable tool for schools, academies, and trusts seeking to streamline their HR and payroll operations while improving overall organisational effectiveness.