Consumer Duty
Learn the fundamentals of the FCA's Consumer Duty through our video mini-series The Shift. Essential eLearning for FCA regulated firms and their employees.
Deliver cost-effective, targeted compliance training for Financial Services created in partnership with industry-leading specialists. Combined with award-winning compliance and learning management tools, you can ensure you and your business maintains competence and compliance.
Preferred training provider for the Financial Services Industry.
Written in collaboration with industry specialists at The CII, UK Finance, The Investment Association and ZISHI, our FCA compliance training courses are regularly refreshed and updated with the latest regulations from the FCA and PRA.
With decades of experience working in collaboration with leading names in the industry, Access is the perfect partner to help stay on top of essential online financial services training.
Access Learning combines targeted eLearning courses with easy-to-use tools via our Learning Management System and WorkSpace Apps. These help you maintain and evidence compliance with regulatory requirements, whilst developing a culture of continuous professional development.
With Access Learning it’s easy to address all aspects of financial services regulation in all sectors including:
Take control of learning - assign, track and manage regulatory training.
Maintain accurate reporting and MI - Access LMS provides real-time updates at your fingers tips, allowing you to track mandatory FCA compliance training courses with ease.
Onboard new starters seamlessly - Integrate new staff members quickly and simplify your onboarding process with structured training modules and assessments.
Identify and close knowledge gaps - Powerful reporting tools allows you to pinpoint the online learning your employees need to remain compliant and assign easily.
Choosing our market-leading financial services training takes you beyond the basics and the box ticking.
Our Digital Learning Solution helps deliver targeted eLearning for Financial Services Compliance that help you build a winning culture and drive success, simplifying compliance and bringing additional benefits of:
How to ensure your compliance training meets the stringent FCA rules and regulations.
Find out how to use an LMS to keep your business compliant and on top of every changing rules and regulations.
Ensure your organisation adheres to the FCA Consumer Duty and delivers outcomes that meet their needs, focusing on fair treatment, customer outcomes, and effective communication.
Yes, organisations within the financial services sector are legally required to train and equip employees through compliance training to allow them to fully understand the legislation, regulations and best practices for the sector or industry they operate in.
Compliance training is critical in ensuring businesses within the financial services industry adhere to the necessary laws, regulations and industry standards.
The Financial Conduct Authority (FCA) outlines strict and stringent requirements for compliance within financial services. The FCA requires organisations to adhere to Conduct Rules, report accurately, maintain robust compliance policies, obtain FCA authorisation, and uphold standards relating to client money protection, consumer fairness, market integrity and crucially staff training.
Specifically, key requirements for FCA compliance include:
Conduct Rules: The FCA’s Conduct Rules outline the expected standards of behaviour and integrity to which organisations must adhere.
Reporting and Disclosure: Organisations are required by the FCA to provide timely and accurate reports including financial reports, while organisations must also disclose any significant changes in their operations.
Compliance Policies and Procedures: The FCA requires organisations to maintain robust compliance policies and procedures that are suitable for their business activities. Areas these should cover include anti-money laundering, customer due diligence and risk management.
FCA Authorisation: Where organisations engage in regulated business and activities, they must be FCA authorised. To achieve and maintain authorisation, organisations must meet specific criteria set out by the FCA.
Client Money and Assets: Where organisations hold client money or assets, they must adhere to strict rules around segregation, protection and reconciliation of this money or assets.
Consumer Fairness and Protection: Organisations must ensure customers are treated fairly and are communicated to in a transparent manner, ensuring products and services meet customer expectations. Complaints handling and dispute resolution are also areas which organisations must uphold the highest standards possible.
Market Integrity: To uphold the integrity of financial markets, organisations must conduct themselves in a manner that ensures fair and orderly trading and proper oversight of trading activities.
Training and Competence: Organisations are required to ensure employees are trained to a standard which allows them to be competent and perform their roles effectively and in a compliant manner, including keeping up to date with regulatory changes and developments.
Compliance in finance refers to how organisations adhere to the laws, rules and regulations set within the financial services sector and capital markets. Compliance in finance helps mitigate risks, protect customer interests and maintain the integrity of the financial system. Examples include Anti-Money Laundering (AML) compliance, Know Your Customer (KYC) compliance and GDPR among many other sets of regulation governing financial services.
Find out how our FCA compliance training courses and expertise can help transform the way you ensure continued compliance.
Our 25 page guide offers an insight into the range and depth of our Financial Services training. Download now and see the benefits Access Learning can have for your organisation.
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