Teamwork training

Upon completion of this Teamwork training, learners will be able to:

• Define teamwork and identify types of teams
• Recognise the strengths and weakness of team working, and the key stages of team development
• Identify the main team roles according to Belbin’s theory
• Recognise the value of knowing your own team
• Identify common ‘flashpoints’, the possible consequences of conflict and the characteristics of effective and ineffective teams
• Recognise the value of celebrating team success and learning from any mistakes

• Team working: The basics - Find out about the different types of teams, both short-term and long-term.
• Teams - Theories and dynamics - This section will cover the stages of team development and Belbin’s team roles.
• Successful team working - Knowing your team, working in teams, managing team conflict and celebrating and learning.
• Dealing with Conflict - Explores the reasons for conflict, how to handle it and most importantly how to resolve it.
• Effective Delegation - The benefits of delegation, deciding what to delegate, planning and then briefing your team and monitoring the team’s progress.
• Find Your Role - Explore nine roles and characteristics that are essential to the success of a team, as well as how performance can be improved.
• Effective Meetings - Looks at the planning stage, in which you set objectives, create an agenda and decide who will attend the meeting, where it will take place and when.
• Performance Troubleshooting - How the working environment can influence performance and the importance of giving feedback when dealing with performance problems.
• Collaborative Working - Explores the reasons for collaboration in the workplace, the different types of collaboration and the key to successful collaboration.