Gym & Fitness CRM
Fitness & Gym CRM
Our fitness and gym CRM system, Acteol, empowers facilities to attract new members, increase retention and drive revenue.
Use our powerful gym and fitness CRM software to consolidate your contact data to create targeted marketing campaigns with automated emails, SMS messages and push notifications.
Your ultimate omnichannel marketing solution
Our CRM software for gyms and fitness businesses streamlines data from various sources, including memberships, payments, leads, website visits, and more, creating a unified customer profile for crystal-clear insights.
Segment your audience based on activity, interests, and location.
The result? Timely, personalised communications with customised messaging and triggers that push the right message, through the right channel at the right time - boosting engagement by up to 10%.
Key features of our fitness and gym membership sotware
Take your gym to the next level with a Single Customer View (SCV) - the key to unlocking deeper customer engagement.
Single Customer View
Connecting your data.
The crucial first step in building a successful communications plan is to understand your audience.
We know gyms capture a lot of data from interactions with members and prospects. Our gym membership software allows you to integrate and combine all your data to get an accurate and comprehensive picture of every contact.
Segmentation and personalisation
Send targeted messages.
Segment your audience into target groups based on their relationship with you, their communication preferences and where they are in the member journey.
Campaigns that are personalised with the right message, through the right channel, at the right time will better engage your contacts and help to increase open and response rates.
Automation and triggers
Always-on marketing.
Set up new campaigns and let them run by scheduling messages triggered automatically.
Run multiple campaigns simultaneously, such as:
- promotional offers attracting new members
- onboarding campaigns and special events messages
- operational comms - e.g. class booking confirmations or missed payment alerts.
Measurement
Make data-driven decisions.
Measure your marketing ROI in real time with easy-to-use dashboards.
See what campaigns have driven new visits and trial/membership sign-ups, track the revenue associated with each campaign, and more.
Use this insight to make decisions on what campaigns to pause, amend or add to your schedule.
"Atreemo has helped to transform our CRM, Sales and Communications strategies through its innovative and rich functionality. We now use Atreemo for many aspects of our customer interaction. The ability to link Atreemo into our customer transactional systems, in centre and online, increases the depth of our insights which feeds into our future strategy thinking. We have a great collaborative working relationship between the team at Acteol and ourselves enabling us to achieve our business goals."
Benefits of using our fitness and gym CRM software
Attract new members
Define segments based on interests and preferences to create targeted, bespoke communications to attract potential members.
With better lead management, you're able to deliver automated marketing campaigns through your customer's preferred channel.
Take your membership experience to the next level
Keep members up to date with their membership, events at your facility, classes they may be interested in and any relevant promotional offers and updates with the Access gym membership management software. Make your members feel valued and engaged and reduce churn with automated campaigns at the right time.
Keep members coming back
Track activity to spot potential churn risks and re-engage your members through targeted strategies. Automatically send email campaigns, SMS messages and push notifications to get them back into your facility with our gym membership software.
Drive revenue growth
Create marketing campaigns and cross-sell messages and measure the results accurately to drive revenue. Track the progress and adjust campaigns that need improving, understand their performance and make informed decisions faster.
Save valuable admin time
Set it and forget it. Set up and schedule campaigns triggered by specific actions or segments. Track and analyse data through our closed-loop reporting and optimise your campaigns where required.