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Connect. Grow. Unlock the Power of Closed-Loop Marketing  – Where Data Meets Personalisation

Engage360 leverages the power of integrated Guest Wi-Fi data and CRM to deliver personalised, impactful experiences that drive repeat visits and boost revenue.

What is Engage360?

Engage360 combines Wireless Social's Wi-Fi data capture with Acteol's CRM capabilities, creating a seamless solution for hospitality businesses to unlock the true potential of their guest data. With Engage360, you can: 

  • Listen to your guests by gathering insights into their preferences, behaviours, and desires. 

  • Personalise guest experiences by tailoring offers, promotions, and interactions that resonate with each individual. 

  • Drive repeat visits by rewarding guest engagement, turning one-time visitors into returning guests. 

The closed-loop marketing system ensures that every interaction is a learning opportunity, refining your marketing strategy for maximum impact and guest satisfaction. 

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Key features and benefits

Closed-Loop Marketing

Capture and integrate guest data via Wi-Fi and CRM to create tailored experiences. Close the loop by following up with personalised actions that drive repeat visits. 

Data-Driven Personalisation

Understand your guests better by using Wi-Fi and CRM data to offer relevant, targeted promotions that reflect their unique preferences. 

Encouraging Repeat Visits

Rather than simply rewarding loyalty, Engage360 focuses on creating a lasting connection through personalised engagement, driving more frequent visits. 

Real-Time Engagement

Interact with guests while they are in your venue with offers  based on their real-time behaviours and preferences. 

Actionable Insights

Use the data captured through Wi-Fi and CRM to make informed decisions that improve your marketing efforts, enhance guest experiences, and boost revenue. 

Why Engage360?

Engage360 is for hospitality businesses looking to build stronger, more meaningful connections with their guests. By listening to your customers and using data to personalise their experiences, Engage360 empowers you to: 

  • Elevate the guest experience with targeted offers that speak to individual preferences. 

  • Boost repeat visits by rewarding engagement and ensuring every interaction is relevant and rewarding. 

  • Drive growth through data-driven decisions that optimise marketing strategies and customer interactions. 

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Everyone knows that it’s easier and more cost effective to retain customers than gain new ones, so running automated journeys in this way with Wireless Social and Acteol, means that we are generating revenue with very little ongoing effort. And importantly our guests are receiving timely communications that are relevant to them, ensuring that they feel understood and valued as a Fuller's customer. 

Read full customer story >

Matt Barber - Head of Digital Marketing Fullers

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Complete the form to find out more about Engage360 and download our exciting Black Friday offer today.