Around one in seven people in the UK are neurodivergent, which means they process information and learn differently from those who are neurotypical. Neurodiversities include autism, dyslexia, ADHD, Tourette's syndrome, dyslexia and dyscalculia (difficulty understanding numbers).
AI tools for workplace inclusion
There’s a growing consensus that neurodiversity in the workforce can give employers a competitive advantage – as long as they create the right environment for people to thrive. This might include flexible working hours, quiet zones, noise-cancelling headphones and extra time to complete tasks, depending on the person’s needs.
Technology has already improved accessibility at work – but the availability of AI tools could transform the experiences of neurodiverse employees. We’re already seeing examples of AI being used to transcribe speech recordings, and summarise large amounts of information. The Access AI experience, Access Evo, acts like a friendly assistant, enabling people to organise and prioritise their tasks via proactive alerts.
Our report The powerful impact of AI on workplace behaviour found that around half of employees now use AI at work, and 93% believe it’s had a positive impact. Although we don’t know how many of the respondents are neurodiverse, the benefits they cited could be particularly helpful for those who are. Well over half (56%) told us AI allows them to manage their time better, and 28% say it’s helped them to be more innovative and creative. Around 60% also credit generative AI tools, like ChatGPT and our own Copilot feature from Access Evo, with reducing their workload or job stress.
Made by Dyslexia, a community of dyslexic people, believes that AI is an exciting opportunity to harness dyslexic thinking skills, like visualising or reasoning. This is because AI is more suited to routine tasks, like processing data and text generation, whereas critical, curiosity and creative thinking—characteristics associated with dyslexia—are inherently human and highly valuable in today’s workplace.
“AI has the potential to be life-changing for neurodiverse employees’ workload and mindset”
Tania Gerard is a neurodiversity trainer and accessible marketing consultant at Tania Gerard Digital UK. We spoke to her to find out how employers can use AI to improve neuro-inclusion.
Is there enough support for neurodiverse employees in the workplace?
While there’s greater awareness of neurodiversity in the workplace, there’s still a long way to go. In my experience, practical support often remains inconsistent with the messaging at hand and can sometimes be unhelpful. Generalised approaches won’t meet our needs.
What are some of the more forward-thinking organisations doing?
Some are adopting neuro-inclusive practices with the help of technology. For example, they use task management platforms with customisable visual boards, which help employees organise their work in ways that suit their cognitive styles. Others are using tools like AI transcription apps to support note-taking in meetings and sensory-friendly offices with quiet rooms or adjustable lighting.
Can AI help create an inclusive workplace?
AI has the potential to be life-changing for neurodiverse employees’ workload and mindset.
Time management tools can reduce the stress of working through multiple tasks and deadlines. Features like automated reminders and task prioritisation can make the working day easier and more manageable.
AI can also significantly reduce anxiety if used correctly:
- Time management tools can create structure and predictability, reducing stress in busy offices
- Generative AI that simplifies or organises information can prevent stimulation overload
- Writing tools can remove the pressure of ‘perfect communication’
- Distraction-minimising tools can improve focus, making the workplace feel calmer and more productive
When neurodiverse employees feel valued, heard and safe in their working environment, they become more productive and happier, resulting in a stronger workforce.
Can AI also be a barrier for neurodiverse employees?
AI can have a hugely positive impact, but it can also present barriers if not designed inclusively.
Tools that lack that crucial flexibility or customisation might not effectively help neurodivergents process information or complete tasks. It’s essential to prioritise adaptability and accessibility in AI design to ensure that these tools actually assist, rather than exclude, neurodiverse employees. When done right, AI has the potential to be an incredible tool and aid in creating a more inclusive workplace.
Based in Leicester, Tania Gerard supports employers in improving neurodiversity inclusion with workshops, consulting and accessible marketing. Living with ADHD, Tania has become a neurodiversity advocate committed to promoting awareness.
Access Evo, an AI-enabled software experience, can streamline tasks for neurodiverse employees by taking over administrative and repetitive tasks, supporting writing and communication, and answering questions.
Find out how Access Evo can improve inclusion for your neurodiverse employees, and access the full research.