5 Reasons You Should NOT Choose Our Case Management Solutions

1. Too many platform options

Browser-based or Hosted… Decisions, Decisions

Some people just want one choice but we’ve gone and offered two. Who wants the freedom to choose between a hosted solution and a browser-based version anyway? It's almost like we’re trying to cater to your needs or something. While some may call this "flexibility," others might just see it as too many options. After all, who wants the hassle of deciding which setup fits their needs best? We get it—one size fits all sounds easier. But here we are, offering choices because we believe adaptability is key. Even if it means you have to pick which version works best for you.

2. Endless customisation options

Too many choices, too little constraint

Not every team wants to customise their software to fit like a glove, but with us, you can adapt workflows, set up dashboards, and make the system work for you rather than the other way around. Sure, some might say that having this much control is empowering, but we know it’s not for everyone. Sometimes, settling for less is simpler— which is why we also offer a solution with less customisability, just to add another choice to the mix. Because if you’re going to have options, why not really go all in?

3. Over 100 third-party integrations

Who needs this much compatibility?

We’ll admit it: we went overboard with the integrations. With over a hundred platforms supported—including Docusign, Quill, Microsoft and more—you can bring all your favourite tools into one place. Instead of jumping between systems, you’ll have everything centralised. Sure, some say this boosts productivity and reduces errors, but isn’t that a bit much? If you’re okay with piecing together information across platforms, our solutions are probably not for you.

4. Too much client communication?

Our client portal and app may be too transparent

If staying connected with clients every hour of the day, fielding endless phone calls, and playing phone tag for updates sounds like your ideal setup, our software might be more than you bargained for. Our fully integrated client portal allows clients to access updates, documents, and messages in real time. And, just to complicate things, we offer a new app that lets you communicate with clients direct from within your case management system, at every step—from quoting to onboarding and beyond.

With stats like:
- A 50% increase in time saved for lawyers and an 80% reduction in client calls
- Documents returned to lawyers within 24 hours*
- 92% of ID checks completed instantly
- Cases closed 42% faster*

some might call this a recipe for transparency, efficiency, and trust-building. But hey, we know it’s not for everyone.

5. Innovation overload

We’re just too obsessed with the future

If you’re comfortable with old-school tech, our constant updates might feel like too much. We’re always evolving our case management solutions, guided by regular product roadmaps, customer feedback, and cutting-edge tech like AI. It’s a relentless upgrade cycle—but that’s because we believe in future-proofing our software (and your business) with each new advancement. Of course, if you’re not interested in joining the 3,500+ law firms already taking their case management to the next level and prefer to stick with “good enough,” we totally understand.

There you have it—five “reasons” to avoid our case management solutions if you’re not a fan of too much control, communication, and convenience. We get it might not suit everyone, and that’s okay. But if you’re up for the challenge of flexibility, customisation and constant improvement, we’re here, ready to help you break away from “good enough.” Consider yourself warned.