Historically they haven’t always gotten along. If you peek into the windows of recruitment agencies across the country, you will always find one red-faced recruiter trying to explain something to an equally red-faced back office professional, who is incidentally praying for patience, while also, trying to explain their point.
It doesn’t matter how diplomatic the respective parties are, or how hard they try to explain their point, there remains an awkward irritation as both sides fail to resolve the difference. What often makes the situation harder, is that generally both sides are right. There is no guilty party here, just a mess of bungled process that doesn’t align, fit, of fulfil anybody's needs. It’s an all too familiar scene and a problem many businesses face.
Which is why so many organisations are choosing to integrate their front and back office software systems. Does it even work? In short, yes. A thousand yeses even.
After years of tense office arguments about who put what through the system, and why X hasn't been paid, providers have created a software for all recruitment, finance and payroll needs. For example, some ways it makes life better:
• Efficiency: with one integrated system, information only ever needs to be entered that one time.
• Time is money: a streamlined process saves time across your agency.
• Bullseye: eliminates repetitive admin tasks increasing accuracy.
• Money, money, money: running a recruitment agency is expensive and keeping costs down is always a priority. Eliminating multiple software providers keeps the money flowing into your agency.
• Birds-eye view: having all your information in one place gives you an enormous amount of data, and with data comes insights, overviews and smart decisions. You can see everything in real time as the wheels of your agency turn.
• Empire: if you have aspirations of growth, integrating everything onto one system means you can scale and increase activity seamlessly.
In short, the left hand always knows what the right hand is doing. Your organisation transforms from a fragmented scattering of information, into a streamlined machine that is focused on results.
With all the information in the right place, you’re in a better position to do something with that. Hundreds of agencies are sitting on huge amounts of data they don’t know what to do with, and the phrase Big Data is enough to scare anyone away. But we delved into the data and information that agencies need and developed a business intelligence tool as part of our own recruitment software.
The Access Recruitment Suite collects the data from across the business and transforms it into actionable insights. Directors, team leaders and managers then have real-time visibility of useful metrics such as the number of registered applicants, interviews booked and placements available via interactive dashboards. Information can be broken down by consultant, client, area and many other dimensions. The data can be accessed 24/7, 365 days a year, giving you all the information you need to make better decisions while delivering a better service.
Above all things, it avoids tense arguments between front and back office, giving us all a bit of peace and quiet. Let’s be honest, no one needs to hear Dave from digital arguing with John from payroll about why his contractor hasn't been paid, again.
Do you want to know how this works? See a demo!