The cleaning industry has always struggled with high employee turnover rates. As older workers in in-house cleaning departments retire, this adds extra pressure on facility managers and Building Service Contractors (BSCs) to find and attract new, younger talent. It's crucial to emphasise a continued commitment to their well-being to ensure these new hires feel valued and appreciated. One effective strategy for attracting and retaining talent is implementing cleaning technologies prioritising employee health, safety, and engagement.
Employee engagement is the degree of an employee's psychological and emotional investment in their work and workplace, which can be affected by several factors such as training, communication, motivation, job satisfaction, working conditions and opportunities for career progression. By understanding what motivates their staff and taking steps to ensure that they feel engaged with their work, businesses can ensure that their employees remain motivated and perform to the best of their abilities.
How can cleaning and facilities management companies improve employee engagement and staff morale?
Promote Open Communication
Open communication between back-office managers, remote supervisors, and workers is vital for creating an atmosphere where everyone feels valued, heard, and appreciated. By ensuring that there is a system in place whereby staff can provide feedback and have their views listened to, cleaning and facilities management companies can ensure that they are creating an environment where employees feel respected and appreciated.
Provide Opportunities for Growth
By offering opportunities for career progression within the business, cleaning and facilities management companies can help to keep their workforce engaged and motivated. This could include providing access to training and development programmes, offering mentorship programs, or introducing performance-based rewards. By ensuring that employees have the opportunity to grow within the business, staff will be more likely to stay engaged and motivated in their roles.
Foster a Positive Workplace Environment
Creating a positive workplace environment is essential for keeping morale high among staff. This could include introducing workplace benefits, such as flexible working or remote work options, encouraging collaboration and team-building activities, or introducing team-based rewards and recognition schemes. By ensuring that staff feel valued and supported in their roles, businesses can create an environment where employees are willing to go the extra mile for the company.
Cleaning and facilities management companies need to ensure that they are taking steps to improve employee engagement and staff morale to get the best out of their workforce.
Implement a Time and Attendance Software Solution
Time and Attendance Software offers numerous benefits, including reducing absenteeism and enhancing employee communication. With automated time and attendance management systems, employees can easily access their schedules, receive reminders, and identify any conflicts in their schedule. As a result, this promotes better communication, as operations managers are promptly notified of any availability issues well in advance.
By understanding what motivates their staff, providing growth opportunities, and fostering a positive workplace environment, cleaning and facilities management businesses can ensure employees feel valued and engaged in their roles. This will help to create an atmosphere where employees are motivated, productive, and committed to the organisation.
References:
https://cmmonline.com/articles/tackling-employee-turnover-with-tools-of-the-trade