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How to prepare your team for Martyn's Law

In November 2023, it was announced in the King’s Speech that hospitality businesses will need to adhere to new security obligations to meet the terms of Martyn’s Law. With the date still yet to be confirmed, it gives you the opportunity to start preparing your teams now to build a culture of security awareness, understanding the significance of Martyn’s Law and implementing essential training.  

Posted 20/03/2025

How to Prepare Your Team for Martyn's Law

At Access, our accessible CPL Learning LMS software can be fully integrated into your hospitality business to create tailored learning experiences that will help team members develop their understanding of Martyn’s Law, improve security awareness and take control of their personal development. So, how can you prepare your teams when Martyn’s Law comes into effect? In this article, we will explore what the new security standards mean for the hospitality industry, the next steps to take with the law update and how Access CPL Learning LMS will help future-proof your hospitality business.  

What the new security standard means for hospitality 

The announcement of Martyn’s Law is a welcomed change for hospitality businesses to improve their security standards and ensure their customers feel safe and comfortable. But what are the new security standards being implemented and what does it mean for your businesses? Let’s take a look at some of the main changes you will see with the new law legislation.  

From health & safety to security compliance 

Much like food safety and fire training, security awareness will become a core compliant requirement to train staff on potential security risks, threats and appropriate responses. Hospitality businesses will have to document risk assessments and start training staff on how best to prepare for an imminent security threat.  

What venues will be affected? 

Most pubs, bars, restaurants and event spaces will be affected if they hold a capacity of over 100 people. Once Martyn’s Law comes into effect, the impacted venues will have the adhere to the law legislations disclosed on the government websites which are regularly updated.  

The challenge – training a fast-moving workforce 

A new law does mean there could be obstacles along the way. Hospitality businesses with a fast-moving workforce may find it difficult to keep staff updated if there is a high staff turnover. Traditional training can also be time-consuming for teams and can cause frustration if work is incomplete, however training for Martyn’s Law needs to be ongoing as new updates are being rolled out.  

 

Using LMS software to build a culture of security awareness 

So, how can LMS software help your hospitality business create a strong awareness of new security requirements?  

Why digital learning is the best fit for hospitality 

Having a system that can provide staff with accessible and flexible learning courses will create a positive workplace culture as employees can access courses anytime, anywhere and within their capacity. Managers can assign staff necessary security training that is fully trackable and monitor their progress all in one place whilst creating automated training courses for new employees when they join so that everyone is on the same page.  

Preparing your team with Access CPL Learning LMS 

With the Access CPL Learning LMS, you can create custom security modules that tailor your training to your venue’s specific security risks to ensure your staff are fully prepared in the case of an emergency. You can also keep track of your employees with progress tracking and reporting to keep training records for audits and inspections and see if your teams are aligned with the new law updates. If you have teams who are tight for time, you can create microlearning modules which are short, focused sessions to give staff a fair opportunity to stay up to date with any law legislation changes.  

Steps to take before Martyn’s Law comes into effect 

Since we are unsure when the exact date will be for Martyn’s Law to come into effect, you can still take these necessary steps to ensure your hospitality business or venue is fully prepared for the security changes.  

Step 1 – Assess your venue’s security risks 

Start by looking at any potential security risks that could cause an issue for customers once the law is enforced. Our CPL Learning LMS can help you roll out self-assessment checklists to staff and managers which can help you identify areas that need extra security measures or require more staff training.  

Step 2 – Roll out essential training 

Once you have completed the necessary check, you can begin assigning staff with foundational security awareness courses that will prepare them for the new law updates. Managers can be given more advanced modules to prepare and plan for potential security risks in the venue.  

Step 3 – Automate compliance tracking 

To get the best results from your staff, it is important to ensure training is logged and auditable for future inspections once the law is implemented. You can set alerts for updates and be prepared when certifications need to be renewed to comply with the law legislation.  

Future-proof your security training with Access CPL Learning LMS 

Security training is not a one and done exercise; it needs to be a regular occurrence in all hospitality venues to ensure staff are aligned, safe and informed. With Access CPL Learning LMS, you can ensure staff are confidently prepared for the new security updates before Martyn’s Law comes into effect, track compliance, generate real-time reports and keep training current as regulations evolve.  

In this article, we have discussed what the new security standards mean for hospitality venues, how LMS software can build a strong culture of security awareness and the necessary steps businesses need to take to prepare for the new law legislation.  

Want to know more about Martyn’s Law? Download out factsheet here that gives you all the information you need to know to prepare your business for the upcoming changes.