Technology is the easiest win
While recruitment has traditionally feared the rise of tech, in the new world order it’s widely accepted as the easiest route to efficiencies. If something within your business can be automated, do it. Tools and dashboards give time back to busy consultants allowing them to spend more time with candidates and clients. This ranges from the right search functionality in your CRM, to mobile apps that can access company data to technology that helps them organise their day and manage their time.
Integrate as many teams as possible
Siloed ways of working leave departments operating in isolation without connecting to the rest of the business. If finance take longer to process deals because they haven’t got the right information from sales, or if job ads are going out late because marketing hasn’t worked with the consultants, your agency begins to slow down. Integrating your departments to work collaboratively across projects speeds up the flow of information throughout your business and the ability to get a job done quicker. The 1% you save all adds up to create a considerable impact on your agency.
The really small things matter
When discussing marginal gains, it’s easy to talk about the big things like tech and systems, however, the smaller elements of work life matter just as much. Consider the environment your employees exist in and how is it affecting them. Is the wifi connection slow, is the office messy, can they find everything they need in the kitchen, how’s the temperature, how far are they walking to use bathrooms and other facilities, what impact is the décor having on them and how excited are they about the space they exist in. These seem like small things but the environment we exist in changes our behavior accordingly and you should be asking yourself how you create winning office spaces that empower your people to succeed.
Seating plans change behavior
Your office seating plan is as important as your wedding one, if not more so. At least if you get it wrong, Aunty Mildred only has to sit next to wild cousin Ed for one evening and not every day of their working life. The way you arrange your office space either encourages work or slows down productivity. Make sure you have the right teams sitting together, the right people next to one another and the office furniture is set up in a way that always encourages collaborative spaces. For example, having a smaller office with lots of desks scattered around creates a disjointed feel across your employees. Bring everyone together to work from the same bank of desks to create physical unity that later leads to collaboration and productivity.
Source: Sonovate