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Healthcare

Advice and articles to help you focus on the success of your people, your customers, and your organisation.

Liam Sheasby

Healthcare Software writer

All in One vs Best of Breed is an argument about software and establishing a system of solutions. In this instance it is about how health and care providers should go about purchasing and implementing software to help with patient care and other services, and how best to build up that integrated system of solutions so the care workflow is as smooth and efficient as possible. 

The two sides to the debate are as follows: 

All in One: A single provider with multiple solutions is the best option, because it makes integration and implementation easier as you deal with one organisation.

Best of Breed: Multiple providers means you can choose highly specialised solutions, giving you the best tool for each requirement and a less complex deployment. It's important to maintain a balanced relationship with providers, and multiple solutions helps prevent any single group from exerting undue influence or control over you.

The important thing is quality, above all else. There are lots of healthcare organisations across the UK providing a wide range of services. They need good software solutions that can handle the variety of hospital or community care services provided on a daily basis. Customisation, scalability, real-time access, interoperability… all of these things are what will enable world-class care and allow the most efficient care processes. 

In this article we will tackle terminology, like convergence and interoperability, so that you can properly understand the ambitions of the stakeholders involved. We will then explore both sides of the argument, covering the advantages and disadvantages of each, to determine which approach is the most beneficial to healthcare organisations.

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Liam Sheasby

Healthcare writer

The Provider Selection Regime (PSR) refers to the NHS England-specific set of rules regarding the procurement of healthcare services within the country. It was introduced as part of the Health and Care Act 2022, which amended the previous National Health Service Act 2006 to properly update the legislation regarding commercial provision and partnerships with the NHS.

Due to devolution, this act does not apply to Scotland, Wales or Northern Ireland, however those nations within the UK are permitted to act and pass bills of a similar or even identical nature should they so wish.

The NHS Long Term Plan is transforming health and care services due to increased demand, but it also aims to improve care outcomes and be more preventative with clinical actions, rather than reactionary, in the hope of saving money going forward. This is where the PSR comes into play.

The Provider Selection Regime replaced the former regulations: the long-winded National Health Service (Procurement, Patient Choice and Competition) (No 2) Regulations 2013, better known as the PPCCR. Both the PPCCR and PSR are responsible for setting expectations regarding the competitive tendering involved in awarding contracts for health and care services, but the PSR goes a step further now as it gives authorities more flexibility in the provider selection process.

In this article we will focus on NHS England and the Provider Selection Regime, explaining how it works, why it’s important, the rules involved that English healthcare services and other authorities need to abide by, and how our very own Access Adam Care Commissioning solution can help.

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Liam Sheasby

Healthcare Software writer

Knowing how to implement EHR is the penultimate step in the onboarding process of adding electronic health records to your organisation’s operations.

By this point you should know what an electronic health record is, but if not you can read our article on EHR systems for a quick explanation. We’ve also covered the advantages and disadvantages of electronic medical records, and provided a primer on EHR integration and its importance. This research is important, because you can’t successfully implement electronic health records if you don’t know what purpose they serve and how they will support your organisation.

In this article we will cover the next step; providing a quick recap of patient records and the benefits of digitising them, before moving on to crux of the matter: EHR implementation and the best practices for successfully implementing EHR systems. We’ll also showcase the ways to measure success, so you can be sure your EHR implementation has gone well.

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Liam Sheasby

Healthcare writer

The cost of electronic health records can be the deciding factor whether or not to buy a solution; regardless of the benefits such software will have on patients or clients. 

These solutions aren’t cheap, it’s true, but it’s a classic case of you get what you pay for: buying an electronic health record (EHR) is an investment that will have longer term benefits, and it’s on an organisation to perform analysis to determine whether there are cost benefits as well as care benefits for them to onboard an EHR software. 

For new healthcare organisations, it may be a step too soon, but for established organisations like NHS trusts it is commonplace to have electronic patient records already – and NHS Digital are pushing for all trusts in England to have these solutions as a matter of course. This push is encouraging private healthcare providers to follow suit, to better collaborate with the Integrated Care Systems (ICS) in the UK and be a part of the growing health and care ecosystem aiming to provide joined-up care. 

In this article we will explore these costs by looking at the initial outlay, subscription fees, how an EHR can reduce costs and the return on investment, as well as the market out there and the competition, and how pricing structures might differ.

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Liam Sheasby

Healthcare writer

Collaborative working in the NHS puts partnerships between clinicians and organisations at its foundation. We see this in action through patient engagement and the patient experience, both of which are priorities under the NHS Long Term Plan and the NHS’ Integrated Care protocols. 

These partnerships are being pursued by the NHS – primarily through NHS England, due to devolution – with the goal of taking that difficult first step of making contact with other health and care organisations. Establishing regular communication channels and building connections takes time, something healthcare professionals don’t have a lot of, so they need incentive – or a nudge in the right direction in this case. 

There are benefits to be gained though through greater communication though; better knowledge of treatment methods, of population trends, of patient needs… the list goes on. In this article we’ll guide you through what collaborative working entails. We’ll touch upon NHS Trusts in England (NHS health boards in Wales), though that topic is for a companion blog to this piece given how much there is to talk about on collaboration between trusts. Instead, this is a guide to explore what collaboration needs to succeed, and what you as a healthcare provider can do – whether inside the NHS or outside – to be engaging and cooperative.

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Liam Sheasby

Healthcare Software writer

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Claire Wardle

Writer of Health and Social Care

Reflective practice in health and social care brings a wide range of benefits for health and social care professionals, patients, and their loved ones. With the approach often being embedded within training across many industries, reflective practice predominantly started in healthcare where the approach was heavily adopted across different industries with health and social care now at the forefront.

But, what exactly is reflective practice and why is reflective practice important in health and social care?

At the Access Group, we are aware many different approaches are being advised to help improve outcomes and care delivery. We understand that reflective practice goes further than talking or writing about your day, instead, it is about analytically evaluating your experiences to deliver better person-centred care in the future.

By the end of this article, you will have a better understanding of what reflective practice is in health and social care and how it may differ between the two, as well as how it works, why it is important, and how often reflective practice should be used.

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Liam Sheasby

Healthcare Digitisation writer

Patient data is personal medical information held by a healthcare provider. It is information about demographics (name, address, contact details), admin (appointments, waiting lists) and key medical details about any conditions, symptoms or treatments.

Data protection in healthcare is a hot topic as the demand for access to healthcare data grows. To achieve this, healthcare providers are typically using patient portals so that people can access their own information, but data sharing in healthcare carries inherent risk regarding access to this highly personal information.

Securing patient records is a little easier thanks to the healthcare data standards enshrined in law, but there’s still an onus on health and care organisations to provide further safeguards against attack, theft, or privacy breaches.

In this article we will explore why data security is so important in healthcare, the specific issues facing security and how to address them, as well as the costs of data security issues in healthcare and our recommendations for electronic patient records.

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Liam Sheasby

Healthcare writer

Getting organisations and services within the NHS to collaborate has been a goal for many years, but with the NHS Long Term Plan well underway, collaboration is now firmly in focus. 

You may have already read our previous article about Collaborative Working in the NHS, which is the crux of the subject matter, but NHS Trusts in England are a big part of the execution of this collaboration. 

In this article we’ll explore how NHS England is enacting this collaboration and what it entails, as well as looking at the FutureNHS collaboration platform and the role it is playing in encouraging communication and partnerships across the country. NHS Trusts will already be aware of the NHS collaboration goals, but we want you the reader to see this and to see our top tips for Trusts about how to foster these relationships and establish the correct communication channels. We want our readers to come away from this article thinking that they have a much better understanding of – and an appetite for – collaborative working, and that starts here.

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Liam Sheasby

Digital Content Writer

Virtual wards are the future of healthcare, designed to allow for greater patient independence, a faster discharge, and to help avoid any health deterioration due to an extended stay on a hospital ward.

With modern medicine improving life expectancy, we're ourselves part of an ageing population; witnessing in real-time how science is combating issues like cancer, dementia, heart disease, and so much more. This means more demand for healthcare than ever.

Hospitals have a myriad of difficulties to overcome, but the virtual ward is now more than a concept. Case studies of NHS virtual wards have shown they help to relieve demand for hospital beds, reduce overcrowding, and improve the overall patient experience.

In this article we answer what is a virtual ward, what is a ward, and how a virtual hospital ward differs from the traditional approach. We also expand upon NHS virtual wards and virtual ward pathways; how do they fit into the existing care flow from diagnosis to treatment?

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