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Healthcare

Advice and articles to help you focus on the success of your people, your customers, and your organisation.

Liam Sheasby

Healthcare writer

Integrated care boards (ICBs) in England are being forced to restructure by NHS England (NHSE) as part of cost-cutting measures. NHSE is arguing that resources would be better spent in frontline care, and is therefore mandating that ICBs trim down on staff numbers and other organisational spending in order to achieve savings.

In this article we will explore the structure of an integrated care board, as well as the proposed restructuring from 2023 that is being followed through on in 2024/25. We will explore the running costs of ICBs, offering some comparison to past iterations of Care Commissioning Groups (CCGs), and conclude with the point of the restructuring – workload management – and whether this is actually improving matters or short-sighted; saving £1 now to spend £2 later.

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Claire Wardle

Writer on Social Prescribing

ICB and PCN funding opportunities present significant chances to develop and digitally transform primary care networks and services. When leveraged correctly, these new funding opportunities can bring about widespread benefits. These funding streams facilitate necessary changes to transform care and support services across primary care settings, enabling a better response to the challenges across the health and social care market and your local community.

One of the most exciting aspects of new primary care funding opportunities is the encouragement of greater collaboration and co-production between ICBs and PCNs. This collaborative approach helps to better address community needs whilst achieving regional, national, and long-term goals to recover access to primary care.

Despite the cancellation of the £300 million digital pathways framework due to delays from legal challenges,  NHS England has enhanced its national support offer. This includes a £48 million reimbursement fund derived from the Primary Care Access Recovery Plan (PCARP) with the aims of supporting Integrated Care Boards (ICBs) and Primary Care Networks (PCNs) to improve patient access, streamline care navigation, and enhance overall healthcare delivery through advanced digital solutions.

But what exactly is this fund? How does the new funding work? And most importantly, how can it be used, and how long will it last?

At Access Elemental Social Prescribing, we understand the importance of securing multiple-funding stream sources to ensure the sustainability of support services. We know that maximising the benefits of the funding received is equally crucial to achieving the best outcomes for patients, communities, and the workforce.

In this article you will learn all about the new PCN and ICB fund that is available and the best ways to use it to improve patient outcomes by managing demand and capacity more effectively.

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Liam Sheasby

Patient Records writer

By onboarding the best EHR system, a healthcare provider can ensure that their clinicians are able to provide care to the best of their ability thanks to high quality solutions supporting their actions. Knowing which solution to choose and which software provider to partner with though… that’s another challenge.

For the uninitiated, we have an introductory article titled electronic health records explained, which explains the EHR systems meaning but also how to use EHR systems, the role of integrated EHR systems, and the distinction between standard health records and mental health EHR systems.

In this article we move beyond providing a foundational education regards electronic health records and EHR systems and on to the action part; deciding which EHR system is best for you. We discuss the implementation process, the distinction between web-based EHR systems and other iterations, and the costs typically involved. We round out by talking about selection; a look at well known providers that you can trust, as well as ways of better ascertaining which providers are most suited to your wants and needs.

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Claire Wardle

Writer of Social Prescribing

Social prescribing in Wales is not new but has evolved significantly over the years as limitations of traditional healthcare approaches have been acknowledged.

Following multiple pilots and projects proving the outcomes for social prescribing in Wales, this person-centred approach has continuously been encouraged by being embedded in general policies of health and wellbeing in Wales.

But what is it? How does it work? And what examples of good practices are there to help facilitate and develop your service to grow successfully and be sustainable in the future?

At Access Elemental Social Prescribing, we know the challenges that can happen when trying to co-produce social prescribing services and we want you to gain the best knowledge and advice to overcome these challenges.

By the end of this article, you will know all there is to know about how the National Framework for Social Prescribing in Wales was developed and how it has helped individuals in Wales have better access to support to improve their mental health and wellbeing in Wales.

By explaining the benefits of digital social prescribing, this article will also summarise how Welsh social prescribing can be more sustainable to best secure future funding.

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Holly West-Robinson

Digital Content Writer

Last week we had the pleasure of attending the Digital Healthcare Show at the Excel, London. We met hundreds of individuals as passionate about the healthcare sector as we are, and we also had the chance to attend some fascinating, insightful talks from industry pioneers who have spent their fair share of time on the frontlines.

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Liam Sheasby

The topic of NHS staff retention is a tricky one. It’s not that the NHS isn’t a popular public healthcare organisation in the UK, and certainly it’s one of the largest employers nationally. The challenges of staff retention come because of how vital it is to the population, and the demands that come with it.

NHS staff burnout is becoming a widely discussed subject matter. Clinicians in particular are walking away from public healthcare because of the strain NHS health and care work is having on their lives and their wellbeing – whether physical or mental. A 2023 article from The Guardian newspaper stated that a record 170,000 NHS staff quit from NHS England, whilst NHS staff burnout statistics published in the New Statesman report that more than three-quarters of NHS staff have considered quitting due to burnout.

Beyond quitting, there are plenty of NHS staff off sick with stress. Issues with proper management and discipline have seen spikes in cases of NHS staff bullying, but even then, some of that comes from stressed management scrambling to meet standards whilst being short staffed or on a tight budget.

NHS bank staff are people who can work flexibly for a trust or health board within the UK, and this accommodation of their personal lives is certainly one way to support NHS staff retention, but it’s not enough on its own. In this article we discuss the NHS staff retention report, the challenge of staff vacancies, how the NHS can improve staff retention – and any associated strategies – before delivering our take on what the next step should be.

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Liam Sheasby

Collaboration is not a new concept, but NHS England mandated as of July 2022 that all NHS trusts providing either acute care or mental health services must join a provider collaborative.

This was done in the same move that introduced integrated care boards and integrated care systems, and it’s within these systems that provider collaboratives sit; another aspect of joined-up operations designed to reduce waste and improve efficiency within an ever-busier NHS.

Due to devolution, many NHS changes start out in NHS England (NHSE) first, so NHS trusts were chosen to be the starting point and to work with community trusts, ambulance trusts, and the VCSE sector (where appropriate) in order to enhance care provision and service availability via better leverage of finances.

In this article we will look at what provider collaboration looks like; how collaboration is organised, who manages it, who has the authority, and the benefits involved. We’ll also offer guidance on how these groups could improve their cooperation and open more channels of communication, but first, lets explain what provider collaboratives are.

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Holly West-Robinson

Digital Health Rewired 2024 took place mid-March, and once again we were treated to an exciting exploration of cutting-edge innovations and the transformative potential of healthcare. 

The venue packed out over 3,000 attendees across the two days, with more than 300 speakers and over 50 exhibitor stands - one of which being Access HSC (Health Support and Care). Our team had the pleasure of talking to hundreds of people over the course of the event, showcasing how Access is helping to transform the way people work in healthcare. 

We also had the opportunity to listen in on several talks and discussions, gaining valuable insights into both the current state of the health and social care sector and its future trajectory. 

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Liam Sheasby

Healthcare writer

Healthcare data analytics is the study of data relating to patients or services provided by a healthcare organisation. Healthcare data is extremely important to providing the very best care, but the insights available through data interpretation require expertise to extract them.

This expertise in healthcare data and analytics could be from a clinician, or it could be from a software solution, but either way there is an element of investment needed; whether that’s time, money, or belief. Without this, there will be no growth of healthcare data, but with it we can explore patterns, trends, patient habits, and make discoveries about major or minor tweaks to care processes that could save money, time, or better still save lives.

Data-driven healthcare is quickly becoming the guiding force behind modern health and care services, so in this article we will explore the importance of data in healthcare, as well provide an introduction to healthcare data analytics and explore what the analysis of healthcare data can achieve. Our goal is to make this a healthcare data guide that you can refer back to as a primer for exploring data analytics or even establishing your own analytics solutions.

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Liam Sheasby

Healthcare writer

The patient experience is a big part of modern healthcare; accounting for the thoughts and feelings of individuals receiving care in a way that hasn’t been done in previous generations. 

Before we can explore this subject though, we must first define patient experience.

 

What is patient experience?

Patient experience is what a person encounters during their care journey; from first interaction with a doctor or nurse, to diagnosis, through to treatment, and then on to aftercare; either within a hospital setting or discharged for observation back in a home or community setting.  

Virtual wards are the newest addition to this patient journey, offering a form of hospital at home to allow a more hands-off experience in the familiarity of a home environment whilst still being monitored by top of the range equipment communicating patient vitals in real-time, and having routine check-ins with doctors and nurses.


Many organisations will be wondering
how can the patient experience be improved. In this article we will walk through why patient experiences matter and how to enhance the patient experience. We will touch on the two main areas – healthcare software and staff – as well as the ways organisations like the NHS can implement support structures or frameworks to make sure the patient experience is being actively considered with all planning and actions.

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