Candidate experience
If there’s one thing that ails recruitment, it’s getting candidate experience right. What if you had machines that could help you create a positive and impactful experience for the candidates that came through your door? We already know that 85% of candidates with a bad recruiting process refuse to buy the products of that organisation, or to work with them again. That’s too big a chunk of the market to ignore. Bad candidate experience can literally kill your business.
Chatbots are incredible ways to eliminate poor responses and forgotten CVs. They can be introduced into the business to keep candidates informed on their jobs status and upcoming interviews giving job seekers the communication they deserve, as well as freeing up your consultants. For example, Access Recruitment CRM can send out email automation responses once candidates move through the recruitment process ensuring everyone is always in the loop.
Advanced chatbots will also be able to have initial conversations with candidates to gather information and career aspirations to determine if they’re suitable for the job.
Information mining
Every recruiter will know the pain of receiving over 400 CVs for a single job advert, and bending over the pile for hours, mining for that one golden candidate that can fill the role. It’s incredibly time consuming and when rushed, often means great applicants can be overlooked. AI can be introduced into your business to search keywords and sift through the CVs, shortlisting the ones that meet the correct qualifications and skill set. It leaves recruiters with a refined, considerably smaller stack of potential candidates. Access Recruitment CRM currently has a search and match capability which will pull all suitable and appropriate candidates up. Whatever system you use, you should be embracing the ability for someone else to do the heavy lifting, leaving you free to interview and meet candidates.
Less hate, more love
Whether we like to admit it or not, we can all harbor unconscious bias as a product of our society and environment, once more missing some of the best candidates. Recruitment agencies using AI have the ability to significantly reduce bias in the hiring process, increasing hires made, as well as successful placements.
Access Recruitment CRM has the ability to remove names, age, gender and ethical background, sending only skills and qualifications on to your clients. With diversity hiring so high on the agenda, can agencies really ignore a tool that will allow them to create diverse shortlists, that research has shown, clients are happy to pay more for?
Generally discussing artificial intelligence automatically gets people thinking about robots and evil Stormtroopers, but we need to remember that the majority of the time, AI is smart, intuitive software and technology that can do some of the thinking for us, when we don’t need to. Amazon and Ocado might be letting the robots run lose around their factories, but they’re definitely not on their way to the recruitment agencies of this world. Traditionally the recruitment world has been slow to innovate and take up new things, but if we’re hoping to survive and have any semblance of a work/life balance, it’s time to open our arms to the possibilities.