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Five tech tools all law firms need to adopt

The legal industry has been undergoing something of a seismic shift in how law firms carry out processes and proceedings. Legal tech and software tools are increasingly imperative to the day-to-day running of things, helping to increase efficiency and security whilst delivering on client expectations.

Although legal tech was already in growth at the start of 2020, the pandemic made a significant and undeniable change to the way we work, and therefore to client expectations. The right tech solutions and services can be a real game-changer, both in terms of productivity and for attracting and retaining business. With so many products now on the market, what does a busy law firm really need in terms of legal tech?

Posted 28/10/2022

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1. A managed desktop and device solution

Managed desktop and device solutions facilitate an efficient, easy move to a web-based case management and practice management systems, eliminating security risks and helping to keep costs down.

Sensitive files, data and passwords are securely stored in the cloud rather than on individual devices, and information can be downloaded from the cloud to any device or location. All linked devices are secured and backed up and your security systems will be constantly updated.

2. Teams telephony

Microsoft Teams has seen significant growth over the past two-and-a-half years, thanks in no small part to the pandemic. Initially a temporary solution for many law firms, to maintain communication throughout lockdowns and quarantines, now home and hybrid working is a regular part of an agile working environment, so effective remote working solutions are key to making that remote working a success.

Not just a video-calling app, with the right support, Microsoft Teams can be evolved into a full telephony service, enabling your team to make internal and external calls, at any time, on any device, and ensuring your remote workers always stay connected.

3. A managed security solution

With employees in various locations across the world, maintaining cyber security across your business is increasingly difficult. In the highly regulated area of law, the consequences of a breach can be particularly severe, so it’s vital to manage those risks effectively.

A managed security solution will provide a complete set of tools and practices to keep you, your systems and your data secure, regardless of device or location, offering your peace of mind.

4. A virtual desktop solution

Virtual desktops help to improve productivity, safeguard sensitive data and support new ways of working. More and more employees need to access critical data and applications from home or whilst traveling, supporting them to remain productive, wherever and whenever they’re working.

With a virtual desktop solution, your team can operate anytime and anywhere, on a virtual version of their normal desktop, via secure cloud servers. This ensures your firm is delivering the best service to your clients, at all times.

5. IT service desk

An excellent, flexible, secure IT system is essential for the smooth running of your law firm. Outsourcing your IT support needs can help you support other vital areas of your business.

Your in-house IT team can worry less about maintaining your system, meaning that they can focus on innovating to add value to your business. Your team can receive the immediate, expert support they need to continue their roles successfully, and your time could be freed up to focus on maximises the efficiency and productivity of your firm.

Putting it all together

Obviously, it’s entirely possible to shop around for each of these tools individually, but that can prove time-consuming and unnecessarily complicated.

Fortunately, with a digital workplace, you can bring all those tools, apps, devices and data into an all-in-one streamlined solution. Access Managed Services’ Digital Workplace is carefully tailored to the specific needs of your firm to create a bespoke solution that supports your desired way of working, offering your people everything they need to do their jobs at their very best.

Using the appropriate legal tech tools for the job can make all the difference to your firm’s productivity and growth. From delivering on client expectations for digital and remote experiences to improving productivity and efficiency, good legal tech solutions give you a clear overview of performance and a secure digital landscape.

Using a tech tool like Access Managed Services’ Digital Workplace is a great way to have everything your team needs in one place. It’s an efficient and cost-effective way to upgrade to the essential legal tech your firm really needs in one simple solution.