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Advice and articles to help you focus on the success of your people, your customers, and your organisation.

One of the growing priorities that law firms face when considering a legal technology provider is cyber and data security. As such, during our recent Legal IT Clinic webinar, we asked our customers (law firms) their top questions when it comes to choosing a legal cloud managed service provider (MSP) or legal technology provider and the majority were concerned with these three key areas: The responsibilities of an MSP or legal technology provider, Cyber incidents including mitigation and response strategies and Cyber essentials compliance and best practices.

 

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Siân Riley

Content & Thought Leadership Associate at Access Legal

In recognition of the increasingly flexible way in which people are now working – hybrid working, reduced hours, compressed hours, to name but a few, and the benefits flexible working can offer to employers and the economy at large, the government has introduced new legislation which aims to enable even more workers to benefit from flexible working arrangements which took effect from 06.04.2024.

With the changes now placing more of the burden of dealing with flexible working requests on the employer, who will need to engage more with employees and make quicker decisions, it is vital that law firm leaders become familiar with and take steps to adapt to the changes.

So, what exactly are the changes, what do they mean for law firms and what action do you need to take?

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Clement Lim

Writer on social care

Working out the right staff to resident ratio is a common and pressing concern for both care homes and nursing homes. It’s a trickly balancing act involving both financial and ethical considerations.  You want to run your home as efficiently as possible while still safeguarding the safety and wellbeing of your residents.  

The CQC’s official position on staff ratios is set out in Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 18 

In the guidance to Regulation 18, the CQC states: 

“Providers must deploy sufficient numbers of suitably qualified, competent, skilled and experienced staff to make sure that they can meet people's care and treatment needs and therefore meet the requirements of Section 2 of these regulations (the fundamental standards).” 

If you’re wondering “How many carers for 30 residents?” or “How many carers should be on a night shift?” or any other similar questions, the regulations do not offer one-size-fits-all answers that can apply across all services. 

As set out in the CQC’s guidance, the correct approach is to learn how to answer these questions in a way that is unique to your service. This article will show you the most effective methods and tools to use to determine the right staff ratio for your needs. 

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Jake Derry

In this article, we'll explore how sustainable processes can be integrated into projects more effectively, in a way that’s achievable for construction businesses.

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Brian Rogers

Regulatory Director, Access Legal

Our recent thematic webinar looked at Artificial Intelligence (AI) for law firms and the opportunities it offers for those working in the legal sector, the risks to consider when looking to adopt AI, and mitigation action that can be taken to ensure it is used successfully.

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In today's global financial landscape, the threat of money laundering looms large, posing significant risks to businesses of all sizes. However, with the right knowledge and strategies in place, organisations can effectively safeguard themselves against these illicit activities.

This guide explores essential anti-money laundering (AML) compliance tactics tailored for both small to medium businesses (SMBs) and large organisations, equipping you with the tools needed to stay ahead of financial crime.

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Environmental compliance is now a non-negotiable part of ethical business practices in today's corporate climate. Businesses of all kinds are forced to prioritise sustainability as consumer expectations rise and ESG regulations become more stringent.

The goal of this article is to give an overview of environmental compliance while also providing advice on how firms can successfully incorporate sustainability initiatives and environmental improvement plans into their daily operations.

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TOTS (Turn On The Subtitles), the world’s largest literacy campaign, has announced the launch of its latest initiative, asking 40 million households in the UK and US to turn on the subtitles to improve children’s literacy.

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With children in the UK reported to be spending an average of 3 hours and 16 minutes watching television every day, parents will be pleased to know that some of the UK’s favourite children’s television programmes could actually be doing wonders for their children’s literacy levels, helping to ease the perceived guilt around too much screen time.

We analysed the transcripts of over 1,000 episodes of children’s television programmes aimed at those between the ages of four and seven to see which, on average, contains the highest volume of basic phonics words that children are expected to know by the end of Key Stage One.

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Mike Connelly

Commercial Director Access Legal

Meeting client expectations is at the top of every law firm's mind. In an era where online giants like Amazon can offer same-day delivery, client’s expectations for rapid, on-demand services are on the rise. This is no different in the legal sector, specifically conveyancing with clients now expecting a quicker turnaround than ever before.

This article covers how digital conveyancing and utilising technology can help law firms achieve greater efficiency and provide an enhanced client experience.

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