The Essex TEC Showcase was a remarkable event, featuring 11 insightful talks, 2 engaging panel discussions, and an award session celebrating the dedicated professionals across Essex County Council. These individuals were recognised and celebrated for tirelessly working to prescribe care technologies and Technology Enabled Care (TEC) across the community to improve the quality of life for countless individuals. The day was filled with valuable learning experiences and best practices for embedding TEC into care to boost independence as well as enable discussions of its evolution and future potential.
We at Access Technology Enabled Care (Access TEC) were thrilled to be invited and participate in panel discussions and presentations about the transformative benefits of turning data into actionable insights for individuals, their families, and the wider community. The event was a fantastic opportunity to interact with over 400 attendees, exchanging ideas and experiences about the power of TEC.
We thoroughly enjoyed the day, filled with enriching conversations about the significant impact of TEC on care delivery. This article will highlight the key insights and takeaways from the Essex TEC Showcase, capturing the essence of the discussions and the promising future of TEC in enhancing care and increasing independence.
Artificial intelligence (AI) is rapidly transforming the world of HR. You're likely aware of the recent advancements in AI and its impact in certain industries. But do you know the part it plays in HR?
In this guide we'll explore the exciting advancements of AI and HR, exploring:
- How AI is already adding value to human resources
- The benefits of AI in HR
- What impacts is AI having in HR?
- AI HR trends that we’re seeing in 2024
- How HR professionals & businesses are implementing AI into their processes
- How is HR AI going to change in the future?
Whether you're an HR professional or simply curious about the future of work, this article will equip you to understand the AI landscape in HR, weigh the pros and cons, and navigate the use cases that are relevant to your organisation.
It's common industry knowledge that gaining new customers is more costly than retaining an existing one. Acquiring a new customer can cost 5-10 times more than retaining an existing one, and loyal customers also spend 67% more on average, according to BIA Advisory.
The bottom line: keeping the customers is valuable.
Yet, many restaurant operators focus their marketing attention on driving new customer footfall, but once you get those new customers, how do you turn them into loyal repeat visitors?
At Access Hospitality, we helped thousands of businesses of all sizes transform their approach to customer loyalty and set up effective loyalty programs.
In this article, we explore some of our top tips for engaging your existing customer base and increasing customer loyalty.
- Topic:
- Hospitality
If you’re reading this article, you’re probably running a pretty successful restaurant operation and are looking for ways to expand your business – and one way you can do that is by optimising your dining area and learning how to make the most of the space you have available so you can seat the maximum number of guests during service.
Do you find it frustrating when you’re turning away customers during a busy service? Or having your venue packed out with couples at four-seater tables? These issues are costing your business money – so getting a handle on your restaurant seating plan is a must.
As sector specialists here, at Access Hospitality, we share our experience in helping businesses streamline and manage operations to boost sales using software.
In this article, we'll explore all the things you need to know to create a restaurant seating strategy that’s right for you and your business and how it can help you seat more tables, serve more customers and increase guest satisfaction.
- Topic:
- Hospitality
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Pubs and bars saw an increase of +136% in pints sold and +147% increase in sales during England’s semi-final win against The Netherlands.
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Over £1.6 million was spent on pints during the quarter-final against Switzerland, compared to £1.1 million the previous Saturday.
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Over 4.2 million pints could be poured if England reach the final on Sunday – the equivalent of over £26 million.
- Topic:
- Hospitality
HR managers juggle many responsibilities, and managing workplace conflict is a core function. Having the right skills and a deep knowledge of company policy is essential. But when it comes to conflict resolution, HR software for conflict resolution can be a powerful ally.
In this blog we'll explore:
- Common workplace conflicts
- The consequences of unresolved conflict
- How to resolve workplace conflict with HR software
- How to reduce conflict at each stage of an employee's lifecycle
- Topic:
- Human Resources
With plenty of competition around it can be hard to make sure your venue gets noticed. In London alone, there are over 20.000 restaurants, each of them vying for attention - how can your restaurant or bar stand out in the crowd and attract a loyal following?
At Access, we help thousands of restaurant operators utilise software solutions to attract and retain new customers and build a solid base of customers loyal to their brand.
If you're wondering how to attract more guests to your restaurant or bar, keep reading for our key strategies, which you can start implementing today.
- Topic:
- Hospitality
lthough celebrating Father's Day gets increasingly popular each year, people are still unsure what to buy their dads. Many customers struggle to find the right gift, blaming retailers for not offering inspiring or imaginative gifts. This trend presents a golden opportunity for restaurants and bars to step in and offer unique experiences that go beyond the traditional tie, chocolate bars or socks. By creating enticing Father's Day menus and experiences and promoting them ahead of time, operators can tap into this consumer demand and attract a clientele eager to celebrate dads in a special way.
At Access Hospitality, we know that Father's Day is a prime opportunity to boost revenue and build lasting customer relationships. With the upcoming holiday, let's explore how our solutions can help you streamline operations and create unforgettable experiences for dads and their families.
In this article, we share our tips for Father's Day promotion ideas to get a packed-out venue and make the most out of this holiday.
What is the one element of your business that would be most harmful if it were damaged or lost? Equipment can be pricey but, usually, easily replaced; property may cause inconvenience and require significant investment to restore but, arguably, they may be overshadowed by an intangible asset – sales data.
- Topic:
- Hospitality
In the age of smartphones and on-demand everything, hospitality has undergone a remarkable transformation in which real-life experiences and digital software must work in harmony. And whether you’re just starting to adopt a software-based strategy in your business or are experienced in navigating the technological requirements of a large-scale hospitality business, you’ve likely found yourself considering "Is an omnichannel restaurant strategy right for me?"
Here at Access, we hear this question a lot. So, we’ve decided to get into it in this comprehensive guide and address the myriad questions, doubts and considerations that have led you here. We understand that the restaurant industry is one of constant evolution, and your journey through the digital dining landscape may be just beginning, or it may be a quest for optimisation and staying ahead of the curve.
So, whether you’re a digital newbie or an experienced technology advocate for your business, keep reading as we explore omnichannel restaurant software, what it is, how it works and most importantly, whether adopting one will help you achieve your business objectives.
- Topic:
- Hospitality
