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Advice and articles to help you focus on the success of your people, your customers, and your organisation.

It’s no secret that for an organisation to succeed and thrive, it needs to have a solid HR function. As the department needs to juggle many different areas and systems, to achieve true HR operational efficiency, they must utilise unified HR solutions.   

To illustrate HR software efficiency, we'll explore how unified HR solutions will streamline key HR processes and provide real-world use cases to showcase these benefits.

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Alisha Sanders

Effortless charity retail volunteering with Access Assemble

Unlock the full potential of your charity retail shop with Access Assemble! This video highlights how Access Assemble revolutionises volunteer management, speeding up recruitment, simplifying volunteer tasks, and empowering Shop Managers with a clear view of their staff. Discover the benefits for your charity retail shop today.

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Liam Sheasby

Healthcare writer

Wound care is healthcare that specifically handles patients with open wounds and the management of this , so that they can make a complete recovery as quick as possible; without complications or further problems.

Given the nature of the human condition and health and wellbeing, wounds are a common type of complaint that patients report to a doctor or other clinicians seeking advice or treatment. As such, there are national strategies and guidelines for how NHS trusts (England) and health boards (Scotland/Wales) should operate to handle these kinds of ailments to ensure proper resolution and no unnecessary burden to the NHS.

In this article we’ll take a look at the basics of wound care as a knowledge primer, before moving on to the national strategies and guidelines. We’ll then pivot to the positive impact technology can have, focusing on software specifically and exploring our own partnership with WoundMatrix to showcase how the right solutions are benefiting patient care and outcomes.

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Gosia Dudzik-Giannone

Contract catering is a term that those working in the sector will be familiar with, but for many outside it – even those in hospitality – there is a lack of clarity about what ‘contract catering’ actually means and the kind of services it provides. 

Here at Access, we’ve got years of experience in helping businesses of all sizes and we've worked with more than 20,000 businesses across the UK supporting them with their procurement processes.  

In this article, we're going to take a look at what precisely contract catering is, its challenges and how can a purchase-to-pay software help.  

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Claire Wardle

Writer on Technology Enabled Care

The Essex TEC Showcase was a remarkable event, featuring 11 insightful talks, 2 engaging panel discussions, and an award session celebrating the dedicated professionals across Essex County Council. These individuals were recognised and celebrated for tirelessly working to prescribe care technologies and Technology Enabled Care (TEC) across the community to improve the quality of life for countless individuals. The day was filled with valuable learning experiences and best practices for embedding TEC into care to boost independence as well as enable discussions of its evolution and future potential.

We at Access Technology Enabled Care (Access TEC)  were thrilled to be invited and participate in panel discussions and presentations about the transformative benefits of turning data into actionable insights for individuals, their families, and the wider community. The event was a fantastic opportunity to interact with over 400 attendees, exchanging ideas and experiences about the power of TEC.

We thoroughly enjoyed the day, filled with enriching conversations about the significant impact of TEC on care delivery. This article will highlight the key insights and takeaways from the Essex TEC Showcase, capturing the essence of the discussions and the promising future of TEC in enhancing care and increasing independence.

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Nichola Bhatia

Artificial intelligence (AI) is rapidly transforming the world of HR. You're likely aware of the recent advancements in AI and its impact in certain industries. But do you know the part it plays in HR?  

In this guide we'll explore the exciting advancements of AI and HR, exploring:  

  • How AI is already adding value to human resources

  • The benefits of AI in HR

  • What impacts is AI having in HR?

  • AI HR trends that we’re seeing in 2024

  • How HR professionals & businesses are implementing AI into their processes

  • How is HR AI going to change in the future?   

Whether you're an HR professional or simply curious about the future of work, this article will equip you to understand the AI landscape in HR, weigh the pros and cons, and navigate the use cases that are relevant to your organisation. 

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Gosia Dudzik-Giannone

It's common industry knowledge that gaining new customers is more costly than retaining an existing one. Acquiring a new customer can cost 5-10 times more than retaining an existing one, and loyal customers also spend 67% more on average, according to BIA Advisory 

The bottom line: keeping the customers is valuable 

Yet, many restaurant operators focus their marketing attention on driving new customer footfall, but once you get those new customers, how do you turn them into loyal repeat visitors? 

At Access Hospitality, we helped thousands of businesses of all sizes transform their approach to customer loyalty and set up effective loyalty programs 

In this article, we explore some of our top tips for engaging your existing customer base and increasing customer loyalty. 

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Gosia Dudzik-Giannone

If you’re reading this article, you’re probably running a pretty successful restaurant operation and are looking for ways to expand your business – and one way you can do that is by optimising your dining area and learning how to make the most of the space you have available so you can seat the maximum number of guests during service. 

Do you find it frustrating when you’re turning away customers during a busy service? Or having your venue packed out with couples at four-seater tables? These issues are costing your business money – so getting a handle on your restaurant seating plan is a must.  

As sector specialists here, at Access Hospitality, we share our experience in helping businesses streamline and manage operations to boost sales using software.  

In this article, we'll explore all the things you need to know to create a restaurant seating strategy that’s right for you and your business and how it can help you seat more tables, serve more customers and increase guest satisfaction. 

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  • A staggering rise in demand for pints of more than four times than usual (334%) during the Euro 2024 final.

  • In total, the Euros fueled a £77 million surge in pub revenue, driven by the sale of 23 million pints across the tournament.

  • Across the entire tournament, the hospitality industry in England saw more than double the normal demand for pints - a spike of 124%.

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Nichola Bhatia

HR managers juggle many responsibilities, and managing workplace conflict is a core function. Having the right skills and a deep knowledge of company policy is essential. But when it comes to conflict resolution, HR software for conflict resolution can be a powerful ally. 

In this blog we'll explore: 

  • Common workplace conflicts 
  • The consequences of unresolved conflict  
  • How to resolve workplace conflict with HR software 
  • How to reduce conflict at each stage of an employee's lifecycle 

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