Support Services EasyPay Software Updates
Be informed of latest product updates for EasyPay. Check out the updated release notes, installer links and user guides.
EasyPay Product Updates
Version 2024.04
December 2024
Singapore
- CPF Ordinary Wage Capping $7,400 & Senior Worker Rate wef 1 Jan 2025.
- Appendix 8B report template updated with IRAS latest changes for year 2025.
- IR8A report template updated with IRAS latest changes for year 2025.
Malaysia
- Enhance Perquisite Employer Borne Tax in EasyPay.
- Fix the tick box for tax borne by employer in CP21 form.
- Fix unable to generate EA, EC,CP22A when changing date format.
- Fix unable to generate TP3 Form when there is no rebate claim.
- Fix salary type reflecting wrongly in Personnel Employment Report.
Hong Kong
- Enhance eMPF Bulk Submission CSV file feature in EasyPay.
Download release notes
Version 2024.02
July 2024
General
- Fix EPE half day leave imported from EasyPay not showing 1st half & 2nd half.
- Fix non paid leave in EasyPay showing incorrect information.
- Enhance intercom deployment microsite URL icon in EasyPay modules.
Singapore
- Fix direct submit CPF error on EasyPay.
- Fix personnel and employment report when preview the probation is not displayed fully.
- Fix unable to sort any column in the personnel details & employment details.
- Fix appendix 8B section E to show year 2013 instead of 2023.
- Fix CPF direct submit invalid CPF submission number characters.
- Fix CPF line invalid CPF submission number characters.
- Fix FWL Setup spelling error.
Malaysia
- CP21 Form updated.
- Enhance 17th Sept 2024 public holiday replacement leave.
- Fix SOCSO amount in E Form is not tally with TP1 form.
- The cessation date in CP8D is incorrect when there is more than 1 employment record.
Indonesia
- Fix rounding method for Monthly ETR.
Version 2024.01
Apr 2024
General
- Fix EPE Export Teams Create Unnecessary Teams In ESS
- Fix Truncated Full Description For Residence Status In Family / Other Contacts Report
- Fix Spelling Error In Tax Engine Debug Log
Malaysia
- UI Changes In Income Tax Details For CP21 Form 2023
- UI Changes In Income Tax Details For CP22A Form 2023
- Malaysia CP22A Form 2023 Update
- Malaysia CP21 Form 2023 Update
- Fix Active Employees Showing Cessation Date On Income Tax Record
Singapore
- Fix CPF Engine on AW When Employee Resigns With 1 month Unpaid Leave
- Fix Foreign Worker Levy Calculation
- Fix Code Setup > Position > Career Path Previous & Next Irresponsive Icons
- Fix Position Group Level Unable To Update New Value When Updating Existing Group ID
- Fix Laser Payslip Amount Missing In Preview
Indonesia
- Tax Processing Option - Indonesia Individual Tax Monthly ETR Update
- Tax Rate Table Setup - Indonesia Individual Tax Monthly ETR Update 2024
- Update Payroll Processing For Indonesia Individual Tax Monthly ETR Category A
- Update Payroll Processing For Indonesia Individual Tax Monthly ETR Category B
- Update Payroll Processing For Indonesia Individual Tax Monthly ETR Category C
- Update Pay Processing > Pay Period - Indonesia Individual Tax Monthly ETR Update 2024
- New Tax Rate Table Rate For Indonesia Individual Tax Monthly ETR Update 2024
- Statutory Government Policy Setup Updated With New Indonesia Revised BPJS Pension Contribution Rate wef 1 March 2024
- Update Pay Details Default With New Indonesia Revised BPJS Pension Contribution Rate wef 1 March 2024
- Update Statutory Policy Setup With New Indonesia Revised BPJS Pension Contribution Rate wef 1 March 2024
- Update BPJS Progression With New Indonesia Revised BPJS Pension Contribution Rate wef 1 March 2024
- Update Pay Processing Indonesia Revised BPJS Pension Contribution Rate wef 1 March 2024
- Update Income Tax Record - Indonesia Individual Tax Monthly ETR Update 2024
Philippines
- Update Philippines PHIC RF1 Form A4 Size, Report by Period
- Update Philippines PHIC RF1 Form Legal Size, Report by Period
Version 2020.12 & 2024.00
Feb 2024
Updates that apply to both Version 2020.12 & 2024.00
Statutory Updates
Malaysia
- Malaysia TP1 Income Tax Report 2024 update
- Malaysia TP3 Income Tax Report 2024 update
- Update Rebate ID following Malaysia Tax Changes 2024
- Tax Formula - Malaysia C Suite Formula Update
- Employee Status UI - Malaysia CP8D e-Filing text format update
- Malaysia CP8D e-Filing text format update
- Update Income Tax Policy > Progression
- Process Payroll - Malaysia C Suite Formula Update
- Remove Rebate ID Life Ins PF
- Malaysia YA2024 - Revise EA form
- Malaysia YA2024 - Revise EC form
- Update E Form CP8D Excel File
Updates that apply to Version 2024.00 only
Indonesia
- Updated Indonesia BPJS Ketenagakerjaan and Kesehatan with new rate for 2024 in the following screens:
- Statutory Policy Setup - Revised BPJS Ketenagakerjaan minimum wage wef 1 Jan 2024
- Pay Processing - Indonesia Revised BPJS Ketenagakerjaan Minimum Wage wef 1 Jan 2024
- Government Policy Setup - Revised BPJS Ketenagakerjaan minimum wage wef 1 Jan 2024
- Pay Details Default - Revised BPJS Ketenagakerjaan minimum wage wef 1 Jan 2024
- BPJS Progression - Revised BPJS Ketenagakerjaan minimum wage wef 1 Jan 2024
- Statutory Policy Setup - Indonesia Revised BPJS Kesehatan Rate wef 1 Jan 2024
- Pay Processing - Indonesia Revised BPJS Kesehatan Rate wef 1 Jan 2024
- Pay Details Default - Indonesia Revised BPJS Kesehatan Rate wef 1 Jan 2024
- Statutory Government Policy Setup - Indonesia Revised BPJS Kesehatan Rate wef 1 Jan 2024
- BPJS Progression - Indonesia Revised BPJS Kesehatan Rate wef 1 Jan 2024
Brunei
- Updated SPK scheme in the following screens:
- Pay Detail Label - SPK, wef 1 July 2023
- Payroll Summary Report - SPK, wef 1 July 2023
- Label Change in Setup Tab - SPK, wef 1 July 2023
- TAP/SPK Submission Report - SPK, wef 1 July 2023
- Setup > Pay Default Setup - SPK, wef 1 July 2023
- Setup > Pay Process Option - SPK, wef 1 July 2023
- Modules/Reports > TAP Progression Print Preview - SPK, wef 1 July 2023
- Setup/Reports > TAP/SCP Report - SPK, wef 1 July 2023
- Label Change in Setup > TAP/SCP Table - SPK, wef 1 July 2023
- Payroll Report - SPK, wef 1 July 2023 - SPK, wef 1 July 2023
- Reports > TAP Submission Report Logic Change - SPK, wef 1 July 2023
Pay Group Setup Label Change - SPK, wef 1 July 2023
Philippines
- Updated Philippines PHIC and HDMF rates for 2024 in the following screens:
- Statutory Table Setup - New PHIC Contribution wef 1 Jan 2024
- Statutory Government Setup - New PHIC Contribution wef 1 Jan 2024
- Statutory Policy Setup - New PHIC Contribution wef 1 Jan 2024
- Statutory Contribution Progression - New PHIC Contribution wef 1 Jan 2024
- Pay Default Setup - New PHIC Contribution wef 1 Jan 2024
- Pay Processing - New PHIC Contribution wef 1 Jan 2024
- Statutory Contribution Government Setup - HDMF New Rate wef 1 Feb 2024
- Statutory Contribution Policy Setup - HDMF New Rate wef 1 Feb 2024
- Statutory Contribution Table Setup - HDMF New Rate wef 1 Feb 2024
Singapore
- Leave Application & Processing - Enhance Singapore Paternity Leave Entitlement to 4 weeks wef 1 Jan 2024
Bug Fixes
Brunei
- Fix Brunei Payroll Analysis Report when saved to PDF Year is truncated.
- Fix incorrect spelling of "between" in TAP / SCP Wizard Template 2
Version 2023.12 & 2020.11
Dec 2023
General
- Public holidays 2024 for all supported countries are updated
Singapore
- Revised Foreign Worker Levy Rates with effective from 1 January 2024
- Revised CPF Ordinary Wage Capping $6,800 & Senior Worker Rate with effective from 1 Jan 2024
- Revised Appendix IR8A, IR8S, Appendix 8A and Appendix 8B forms for IRAS direct submission YA 2024
- Update IR8A & A8B Warning Messages for YA2024 Direct Submission Update Citizenship Code to Nationality Code for YA2024 Direct Submission
- Fix CPF maximum capping amount in CPF Table
Access EasyPay Version 2023.12 only updates
General
- Fix year not in sequence at process pay screen
- Fix incorrect convert days for deleted hour leave application in ESS
- Fix leave hours display difference between EasyPay and ESS for export leave application
- Enhance Cessation Code header to Cessation Description for Cessation Report
Singapore
- New leave type unpaid infant care added in Leave Module
- Fix CS Format 1,2 payslip to display two decimal place OT rate.
- Fix truncated period information display of hourly and daily rated non pre-printed Laser Payslip
Malaysia
- Enhance tax scheme (Default) as display purpose for non-resident employees
- Fix tax category for single marital status with adopted children
Philippines
- Fix Laser Payslip not showing all loan information
- Fix value in payroll summary report showing on header line
Version 2023.11
Oct 2023
General Updates
- Tools menu are removed from EasyPay
- Security fixes to address vulnerabilities
- Export leave history to include hour leave application
- Global terms and conditions now replaced with hyperlink
- Export leave history to include hour leave application if leave is created on ePortal
- Fix allocation table error message
- Fix issue of future dated resign supervisor not found in dropdown when creating new employee
Statutory Updates
Brunei
- Brunei YA2023 – New Statutory SPK Policy and Scheme
Singapore
- Revised Foreign Worker Levy rate wef 1 September 2023
- New Workpass – ONEPASS
Version 2023.10 & 2020.10
Aug 2023
General Updates
- New EasyPay v10 version numbering - 2020.10
- New EasyPay v17 version numbering - 2023.10
Statutory Updates
Malaysia
- Malaysia YA2023 - New Tax Scheme C-Suite under Income Tax Details
- Malaysia YA2023 - New Tax Scheme Formula for C-Suite employees
- Malaysia YA2023 - Revised Resident Income Tax Rate with effective from 1 June 2023
- Malaysia YA2023 - Revised TP1 Form with effective of 1 June 2023
- Malaysia YA2023 - Revised TP3 Form with effective of 1 June 2023
Singapore
- Singapore YA2023 - Revised CPF Ordinary Wage Capping from $6,000 to $6,300 with effective from 1 September 2023
- Singapore YA2023 - New CPF Progression with Relevant Policies for Active Employees
- Singapore YA2023 - New CPF Policy with effective from 1 September 2023
General Update that apply to Version 2020.10 only
- New EasyPay v10 version numbering - 2020.10
- General Update that apply to Version 2023.10 only
General
- New EasyPay v17 version numbering - 2023.10
- Rename the message from Sage to Access EasyPay
- Remove unused bank files
Bank File update
Malaysia
- Enhance Bankdisk, AM Bank, SOCSO format
Philippines
- New Bankdisk, ANZ Transactive Cash Asia, Salary format
- Enhance Bankdisk, HSBC (iFile), Salary format
Version 17.0.09 & 10.8.09
May 2023
Statutory Updates
Malaysia
- Update the Hours Per Week to 45 and Hours Per Year to 2340 for Calendar ID 6Days Week Cal (PU1)
- Malaysia YA2023 - Revised Tax Relief (PU2)
- Malaysia YA2023 - Revised EA form (PU2)
- Malaysia YA2023 - Revised EC form (PU2)
- Malaysia YA2023 - Revised E form (PU3)
- Revised Electronic Filing output file for E Form (PU3)
- Add 24th April 2023 as a Public Holiday for the states excluding Johor, Kedah
- Malaysia YA2023 - Extension of SSPN tax relief up to RM8,000
- Malaysia YA2023 - Revised TP1 Form
- Malaysia YA2023 - Revised TP3 Form
Indonesia
- Revised BPJS Kesehatan minimum wage with effective from 1st Jan 2023 (PU1)
- Revised BPJS Pensiun maximum wage with effective from 1st March 2023 (PU3)
Philippines
- Revised PHIC Contribution Rate with Effective from 1st January 2023 (PU1)
- Revised SSS contribution rate with effective 1st Jan 2023 (PU1)
- Revised PHIC Contribution Rate & Maximum Wage for Policy PHICYr2023Jan (PU2)
- Revised Alphalist format for report by Alphabetical List
Version 17.0.09 updates
- Enhance ESS settings with auto sync configuration
- Singapore – New CPF Rate and Contribution wef 1 September 2023
- Enhance the Payslip format to include Hrs unit in the CS Format 1
- Enhance the Payslip format to show the payment period in the header in the CS format 2
- To show the Date of Payment in the Pre-printed Laser Payslip
- To directly sync Malaysia Laser Payslip to ESS
- To upload Malaysia EA Form to ESS
Version 17.0.08 & 10.8.08
December 2022
General Update(s)
- Public Holidays for year 2023 for all supported countries (PU3).
- Removal of Recalculate button from Calendar Setup.
- Enhance the Email Setting to Use Microsoft OAuth Authentication to Send the email.
Version 17.0.06 PU3 & 10.8.06 PU2
June 2022
Key highlights for updates:
- Revised PHIC Contribution Rate with effect from 1 Jan 2022
For version 17.0.06 PU3 only:
- Added new customized Crystal Reports to support Jobs Support Scheme (JSS) for March
2022
Version 17.0.06 PU2 & 10.8.06 PU1
May 2022
Key highlights for updates:
Revised Thailand’s SSS Contribution Rate to 1%, with effect from 1 May 2022
> Download EasyPay V17.0.06 PU2
> Download EasyPay V10.8.06 PU1
Version 17.0.06 PU1
Key highlights for updates:
- Corrected export of Report by Company or Basis in the Payroll Summary Report
Version 17.0.06 & 10.8.06
Key highlights for updates:
- Previous legislative updates from PU1 to PU5
Version 17.0.06 only:
- Integration to Access UBS Accounting via File Export
- Integration to Access Expense via File Import
Version 17.0.05 & 10.8.05 PU5
Key highlights for updates:
Malaysia YA2022 Tax Update:
- Enhanced e-form to support LHDN Portal (Electronic Filing) and E-data Praisi
Indonesia YA2022 Tax Update:
- Revised BPJS Pensiun contribution maximum wage with effect from 1 March 2022
Version 17.0.05 & 10.8.05 PU4
Key highlights for updates:
Malaysia YA2022 Tax Update
- Update Rebate Amount for "Compensation" to 10,000
Version 17.0.05 PU4 only:
Key highlights for update
- Costing integration with UBS Accounting
- Import of Access Expense Template for Pay Element
Version 17.0.05 & 10.8.05 PU3
Key highlights for updates:
Malaysia YA2022 Tax Update
- Revised EA Form for Malaysia YA2022
- Revised EC Form for Malaysia YA2022
- Excluded EIS Amount in EA Form
Version 17.0.05 & 10.8.05 PU2
Key highlights for updates:
Indonesia YA2022 Tax Update
- Enhanced Payroll Engine to support YA2022 changes
- Revised Tax Rate with effect from 1 Jan 2022
- Revised BPJSTK contribution minimum wage to IDR4, 641, 854
- Revised BPJS Kesehatan contribution minimum wage to IDR4, 641, 85
- Revised BPJS Pensiun contribution minimum wage to IDR4, 641, 85
Version 17.0.05 & 10.8.05 PU1
Key highlights for updates:
Malaysia YA2022 Tax Update
- Enhanced Payroll Engine to support YA2022 changes
- Revised Tax Rate with effect from Jan 2022
- Revised TP1, TP3 Form
- Revised E Form for non prefiling format & CP8D form
- Revised Lampiran B Swasta
- Increased SOCSO relief limit to RM350 and expanded the scope of relief to include EIS
- Added new Lifestyle Computer relief of up to RM2,500
- Added new Electric Vehicle (EV) Charging Facility Payment Expenses relief of up to RM2,500
Award-winning payroll
Winner of Best Payroll Software at HR Vendors of the Year Awards Singapore
Best Payroll Software (Silver) 2023
Best Payroll Software (Silver) 2021
Best Payroll Software (Bronze) 2020
Best Payroll Software (Bronze) 2019