The complete hospitality CRM platform to drive customer engagement and boost revenue

Acteol SE is the market-leading customer data and engagement platform that enables restaurants, pubs and bars of 15 sites and under to get all their customer data in one place in a single customer view.

Create and deliver personalised and targeted campaigns delivering the right message to the right person at the right time via the right channel and track from clicks and opens through to visit frequency and spend.

Drive customer spend with smart marketing tools

• All your customer data integrated in one place
• Rich Single Customer View profile for every guest
• KPI dashboards tracking visits and spend
• Interactive, filterable customer database with campaign reporting & insights
• Drag & drop segmentation tool - slice your customer data in any way
• Unlimited segmentation, automated email campaigns, templates & email sends
• Campaign builder - create and automate personalised emails with dynamic content, as well as SMS campaigns
• Split testing
• Weather trigger - schedule mail and social campaigns based on the weather forecast
• Journey builder tool - create multi-channel, multi-step & multi-branching campaigns with decision rules
• Website tracking - target visitors on particular web pages with relevant follow up content
• GDPR controls to ensure data compliance