Hospitality

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Hospitality CRM

Drive customer engagement and boost revenue

Acteol SE is the market-leading customer data and engagement platform that enables restaurants, pubs and bars of 15 sites and under to get all their customer data in one place in a single customer view.

Create and deliver personalised and targeted campaigns delivering the right message to the right person at the right time via the right channel and track from clicks and opens through to visit frequency and spend.

We deliver an average of over 12 X ROI on marketing spend and our Acteol Enterprise customers have seen some great success stories:

  • A pub group had an 8% email database growth in September off the back of automated journeys to drive opt ins and £175k direct spend (actual spend linked to customers) attributed to customers who received campaigns in September.
  • A casual dining brand saw open rates increase to 41% by applying targeted content and personalised subject lines.
  • A 20 Site casual dining pub brand ran email campaigns over 2 months and generated £152K in attributed customer spend.

Acteol have been a pleasure to work with. They understand our business objectives and are supporting the team at Bill’s to adapt to a single customer view and a new way of thinking about and understanding our customers.

- Bill’s