Q4 update and 2019 preview

The journey of converting our courses to the new Access Group LMS eCreator 2.0 authoring tool continues. So far we have updated the following:

Suite	Course	Course code
Fundamentals	General Data Protection	UNI 086
Fundamentals	Introduction to the Financial Conduct Authority (FCA)	UNI 026
Fundamentals	Introduction to the Prudential Regulation Authority (PRA)	UNI 027
Fundamentals	Three Lines of Defence	UNI 072
Conduct	Complaint Handling and Regulated Firms	UNI 005
Conduct	Managing Conflicts of Interest	UNI 011
Conduct	Whistleblowing with Confidence	UNI 001
Conduct	Consumer Credit - Handling Arrears	UNI 078

We are delighted to see that some of our clients are also already using eCreator's new functionality, and we are getting some great feedback.

The new format enables us to enhance the look and feel of the content, with new graphics on a larger canvas. eCreator also gives us the ability to support print-to-PDF features and to make the courses downloadable to the Learning Path app, where they can be undertaken offline and auto-resynced when network connectivity is available.

These conversions and enhancements will continue throughout the year and will be completed by the end of 2019.

UPDATED: SENIOR MANAGERS & CERTIFICATION REGIME SUITE

We have completed the update to our suite of six courses which relate to all areas of the SM&CR. These updates reflect the regulatory changes for firms as part of the extension of the regime that went life in November 2018. The courses cover all staff who are subject to the regime, providing comprehensive training on the key aspects and the application of practical tools to help.

WHAT'S COMING UP IN 2019?

MORTGAGE AND HOME FINANCE KNOWLEDGE SUITE

We have designed the new knowledge suite in conjunction with our content partner FSTP with additional input from clients including the Co-operative Bank and Clydesdale & Yorkshire Bank. UK Finance’s subject matter experts from the Council of Mortgage Lenders are also validating the content.

Extensive work has been undertaken to create a comprehensive suite of learning, that will provide the learner with information that not only complies with the regulations but also features a number of case studies in which the learner can apply knowledge and learn best practice.

This specialized suite is due for release in February 2019 and will be available separately to the Governance Risk and Compliance catalog so please get in touch with your Customer Success Manager for details.

ANTI-MONEY LAUNDERING AND COUNTERING TERRORIST FINANCING (AML)

As previously mentioned, we are re-designing our AML course to bring it up-to-date in terms of improving user experience with interactions and case study relevancy. We are currently working on enhancing the content surrounding Counter-Terrorist Financing (CTF) and its parallels to AML preventative measures.

This course is targeted for release towards the end of Q1 2019.

CLAIMS MANAGEMENT COMPANIES (CMCS)

1st April 2019 will see CMCs come under the Financial Conduct Authority (FCA) as regulator and the Financial Omdudsman Service (FOS) as the complaints arbitrator. With this in mind we are making revisions to our Governance, Risk and Compliance (GRC) courses to include references and case studies to CMCs where appropriate.

RISK & OPERATIONAL RESILIENCE

We are pleased to announce that we are going to be revising and amalgamating our current Risk Management and Three Lines of Defence courses. We will be combining them with the latest thinking on Operational Resilience from the industry to bring learners a new and improved course that focuses on the application of risk management and resilience tools and practices in firms.

This new course is intended for release in early Q2 2019.