Access FastTrack360 Support

Everything you need to know about Access FastTrack360, we got you covered.

Professional Services

Our Professional Services Team offer a range of services to cover all phases of your engagement with FastTrack, including:

Product Consulting Services – onsite or remote
Implementation Planning Study (IPS) – to help you get best prepared for your project
Business Process Review (BPR) – Assess and review your Standard Operating Procedures (SOP’s) to achieve greater efficiencies using FastTrack360
- Front office process review
- Online timesheet process review
- Back office process review
- Training Services
- Training Needs Analysis
- FastTrack Administrator (FTA) Training
- End User Training
- Train the trainer
Report Writing Service
Change Management Services

Our Project Managers and Consultants will ensure all the aspects of your project life cycle runs smoothly. Our team adapts to support your brand and service difference whilst aligning with your strategic and operational objectives. We’ll implement FastTrack solutions on-time and on-budget while minimising risk to your business.

Based on our evaluation of your system, we’ll provide practical, informed recommendations to effectively conduct change management, including:

Effective project co-ordination
Flexible options to train users
Migrate your data accurately
System set up including any customisations and configurations required

Customer Services

Need help with your FastTrack360 system?

FastTrack360 Service Status
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Community

A community of long-term experienced FastTrack users and employees.

Members all have different experiences with using FastTrack360 and therefore, have the great ability to help each other, whether it be by sharing knowledge, experiences or handy tips & tricks. Members are also the first to hear about FastTrack events, webinars, offers.

Join the community here.

Product and Compliance updates

From our latest product updates to FastTrack360’s ongoing compliance with local legal requirements, we got you covered.

Find out more.