Aircall x Voipy 

Instant Caller Details

• View candidate details and access their FastTrack360 profile link as soon as the phone rings
• Eliminates the need to search for the right record, saving valuable time

Automated Call Logging and Comments

• Seamlessly synchronise Aircall interactions with FastTrack360
• Call details are automatically logged, reducing manual data entry
• Enables recruiters to focus on personalised conversations instead of administrative tasks

Real-Time Call Activity Widget

• Stay on top of your organisation's client and candidate call activity with a dynamic widget right on your FastTrack360 dashboard

• Cost: For BETA participants, there is no setup or integration cost if you sign up for Aircall through Voipy. If you are a current Aircall customer who did not sign up through Voipy, please get in touch with your FastTrack360 Account Manager.
• Support: Please get in touch with the FasTrack360 customer care team.
• Access: Voipy and FastTrack360 will handle the setup and configuration process; there is nothing you need to do. Once onboarded, you'll see the call activity widget on your FastTrack360 dashboard, and candidate and client associations with Aircall will be fully operational, so start dialling to experience the benefits.

• Step 1: Install the Aircall desktop app on your computer or the mobile app from the Apple or Android App Store, and log in to your FastTrack360 account to access the Aircall widget. 
• Step 2: Make or receive calls through Aircall within FastTrack360. As soon as the phone rings, view instant caller details and a link to their profile in FastTrack360, eliminating the need to search for the right record. 
• Step 3: During or after the call, add notes directly in Aircall. These notes and call details are automatically synced with FastTrack360, logging into the candidate or client's profile under "Comments".
• Step 4: Monitor real-time call activity for your organisation using the custom dashboard widget in FastTrack360, which displays call logs and notes in real time. 

To use this integration, you'll need to have an account with Aircall by Voipy. Please contact us for assistance with the setup as outlined below: 

• New Aircall Customers: Our Professional Services Project Team and Voipy will work with you to set up Aircall and the integration. To arrange this, please contact the Access FastTrack360 team.
• Existing Aircall Customers: FastTrack360 clients with an Aircall subscription should log a request on the Customer Service Portal. Client Services will coordinate with you and Voipy to complete the setup process. 

We will provide all integration users with a document that offers an overview of what to expect and how it works.