Accountant Solutions

Access HandiSoft

Important Service Information for Access HandiSoft Desktop Customers

Access HandiSoft Online

Important Service Information for Access HandiSoft Online

Access Accountants (includes Access Tax, Access Ledger, Access Practice Management and ZAP Data Hub)

Important Service Information for Access Accountants

Access Bank Feeds

Important Service Information for Access Bank Feeds

ERP

Attache

Important Service Information for Cloud Hosted Attaché

Payroll

Important Service Information for Payroll Online, Web API & ESS

Important Service Information for Payroll Outsourcing Service

Definitiv Important Service Information

Important Service Information for Definitiv Payroll Outsourcing

SaaS Service Level Agreement

SaaS SLA

Please note that this Service Level Agreement (SLA) is a general SLA for all Access Products and Services. There may be an additional SLA associated with a specific Access Product or Service in the relevant product specific Important Service Information.

If you are a Definitiv customer and have any questions about your agreement with The Definitiv Group or Access Software Australia Pty Ltd, then please email our Inhouse Legal Counsel [email protected] for further assistance.