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How to Choose the Best Payroll Software for Your Business in 2025 

Here at The Access Group, we have helped thousands of businesses choose the right payroll software that suits their needs. 

It is with this experience in mind that we’ve created this guide to take away the guesswork and choose the best payroll software that suits their needs. 

5 minutes

Written by Kit Morris - Content Lead.

What are the different types of payroll software?  

When it comes to payroll software, understanding an all-in-one solution for managing your workforce vs separate applications can significantly impact your decision-making process.  

All-in-one payroll software 

Using an all-in-one payroll software solution integrates payroll processing with other essential payroll functions.  

This integrated software solution can simplify workflows for businesses; who’ll have all their employee data and process in one place. 

Definitiv: All-in-one payroll software
Definitiv: All-in-one payroll software

 

Separate payroll platforms 

Another type of payroll software for your business is the use of separate platforms for your business needs. 

Using separate platforms to manage your payroll can present its challenges. There will be complexities in integration, meaning your data may not flow seamlessly between different systems and may require integrations or manual data transfers. 

Without proper integration payroll data can become siloed across separate payroll platforms, hindering comprehensive reporting and analysis for your business. 

Outsourcing your payroll function 

Another alternative to having your payroll software in-house is outsourcing your payroll services.  

This option, for businesses of any industry, business size or complexity, can help those looking to relieve themselves of administrative burdens. These services handle payroll processing externally with expertise and accuracy each pay cycle, freeing up your internal resources to focus on core business functions. 

If you’re considering whether payroll outsourcing could benefit your business, you may want to read the following article: 'These 5 questions will help you decide if it’s time to outsource your payroll'. 

Essential features to look for in payroll software 

Choosing the right payroll software is more than just picking the latest or most popular option on the market.  This process involves looking at the features that will best support your business operations and enhancing efficiency. 

Here are the essential features you should look out for when selecting payroll software for your business: 

  • Automated payroll processing: Seek payroll solutions that feature the automation of complex payroll processes, as this feature will help your business to work quickly and more efficiently. 

  • STP Phase 2 reporting: Look for a payroll software solution with Single Touch Payroll (STP) reporting capability. These solutions simplify business reporting by allowing employers to easily report salary and wage payments, PAYG withholding, and superannuation directly from their solution. You can find out more about STP and how it impacts your decision-making here: What is Single Touch Payroll? 

  • Employee self-service portals: These are becoming increasingly popular, empowering staff to access their own payroll information. Employee self-service portals reduce the administrative workload and improves employee satisfaction by providing transparency and control over personal data. 

  • Integrations with accounting software or other HR systems: Ensuring seamless integrations with other reduces manual data entry, minimising errors and saving time.  

  • Data security: When selecting the right payroll software, it goes without saying that your sensitive business data is of utmost importance. Therefore, look for secure payroll solutions that focus on the safeguarding of sensitive employee data and prevent potential breaches. 

Comparing pricing and costs for payroll software 

When evaluating payroll software, pricing and costs are pivotal factors to consider. Understanding different pricing options can help you find a solution that fits within your budget while also delivering value. 

Subscription models are popular for their predictable costs and regular updates. They often include ongoing support and feature enhancements, making budgeting more straightforward. However, it's essential to assess the total cost over time, as these fees can add up. 

On this note, be wary of hidden fees for setup, additional features or customer support, as they can impact the overall budget you have to work with.  

Lastly, don't underestimate the power of customer reviews. They often reveal hidden costs or insights into the payroll software's value for money, and you'll get a real-world perspective from other organisations in similar industries to yours. 

Compliance and security  

When you compare payroll software options, two aspects that should be of critical importance are compliance and security. 

It is essential that payroll teams must adhere to various Australian compliance regulations, such as tax obligations and superannuation requirements as they change, to ensure accurate, compliant wage payments for employees. A responsive payroll software provider should deliver timely updates to keep your systems aligned with legal requirements. 

Audit trails are a key compliance feature to watch out for, as they show transparency and accountability in payroll processes, and help with the accuracy of payroll data in compliance with the Australian Taxation Office to ensure operations run smoothly. 

Payroll data contains critical information relating to employees and their compensation, and these are often under threat by cyber criminals through phishing attacks, ransomware attacks or data breaches.  

Therefore, you need to look at payroll software that offers robust data encryption, secure network protocols, strict user access controls and regular data backups. The ability to implement multi-factor authentication is also essential. These features will safeguard sensitive payroll information from unauthorised access, leaving you with the confidence that your data remains confidential and protected. 

For more information on this topic before making your decision, read our blog: what is payroll security? 

Ease of use and customer support 

The ease of use of payroll software can significantly impact user adoption and overall satisfaction. A system that's intuitive and well-supported makes life easier for everyone in your organisation. When software is easy to navigate, teams can focus on their tasks without the frustration of a steep learning curve. 

Comprehensive support services from a software provider are going to be helpful for organisations who need peace of mind and a quick resolve to a problem when the going gets tough. Whether it's troubleshooting an issue or receiving guidance on the payroll software’s core features, a provider with next-level customer support skills will make all the difference. 

Scalability 

As your business grows, your payroll software must grow with you. Scalability is a crucial consideration to ensure that your software investment remains relevant and effective over time. 

When looking for a flexible payroll solution, you’ll need to find one which is designed to adapt to the changing needs of your organisation, whatever that looks like. Regardless of whether it’s an increase in employees or an expansion into new markets, having this flexibility will ensure you’ll never outgrow your software.  

Scalable solutions are designed to adapt to changing business needs, whether it's an increase in employees or expansion into new markets. Ensuring you have this flexibility means you won't outgrow your software. 

Look for software that allows you to add additional features as your business evolves. Whether it's incorporating new technologies or expanding functionality, customisation options keep your software aligned with your growth. 

It is also worthwhile researching the payroll software vendor's longevity in the market. A payroll software provider with a proven track record offers assurance of continued support and updates, ensuring your software remains effective long-term. 

In terms of futureproofing for your business, look for payroll solutions that incorporate new innovations such as AI and automation to handle lower-level tasks. You can read more about this topic here: How AI is transforming payroll. 

Conclusion

Choosing the right payroll software involves a thoughtful analysis of various factors, from features and costs to support and security.  

You’ll need to compare payroll software options and capabilities that align with your organisation’s unique needs. 

Remember, future-proof your choice by analysing how flexible and scalable the software options are and look at vendor longevity, so that when you do ultimately make your decision, you’re keeping your payroll operations as effective as they can be when your business grows and evolves.  

In the end, the right payroll software not only streamlines operations sets your team up for success by helping them to focus on more strategic goals.  

The Access Group has been a leading Australian cloud payroll software solution provider for over 35 years.  Our payroll software and services help over 5,000 businesses manage and deliver accurate, compliant, and timely pay runs every pay cycle.  

We offer flexible and extensible solutions for any business, industry, or pay structure.  Download our brochure today or watch our 4-minute demo to find out more.