Success story: TAMS

TAMS is one of Australia’s most diverse and accomplished marine service providers offering a broad range of services, including harbour tugs, workboats, vessel charters and qualified marine crew, diving, dredging, mooring equipment supply and installation, and quality fibre rope products. The strategic locations allow TAMS to service clients along the West Australian coast with operations hubs, including a Tug Base, Refit Yard and Rope Loft at Fremantle, Onslow Shore Base, including a Heavy Lift jetty and Laydown Yard at Beadon Creek, Onslow Western Australia.

Data entry was time-consuming and excessive due to the time spent coding, entering and double-checking data to ensure it was correct, as only the line managers had access to the project. Multiple approvals were difficult to manage, and there were miscommunications over project costs and rates. Paper timesheets meant double handling of data, missing information, doubling up on data entry, and delays in
payroll processing.

The key outcomes TAMS were looking for in a new solution were to:

• Automate payroll processing to eliminate manual processes and reduce errors.
• Automate compliance processes and manage compliance risk.
• Streamline payroll timesheet processing and reduce double handling.
• Permission-based visibility to ensure a unified source of data.
• Implement a cloud-based platform with real-time data capture and security.
• Project, location, department, role, work order, and task-level cost reporting.
• Enhance employee engagement with a mobile app and improve internal communication online.
• Save costs by eliminating rework and administration.

Additionally, TAMS wanted to develop a partnership with an Australian business with a locally supported product.

TAMS reviewed Access Definitiv for its capabilities and price. Access Definitiv is a cloud-based people management platform for medium to large and complex enterprises.

Access Definitiv addressed TAMS requirements:

• Eliminates manual processes and reduces errors.
• Automated payroll compliance processes and managed compliance risk.
• Integrates timesheet data with payroll for efficiency and reduces double handling.
• Permission-based data visibility.
• Provide real-time data capture and security on a cloud-based platform.
• Comprehensive, powerful reporting and payroll analytics.
• Improves internal communication and employee engagement with a mobile app.
• Access Definitiv perfectly fits TAMS workforce management software requirements.

Access Definitiv support and service is located locally in Australia and provides payroll outsourcing, payroll recruitment, payroll software training, and HR payroll consulting.

By integrating time and attendance recording and reporting via a mobile app, Access Definitiv automates payroll processing and compliance to manage risk. 

With Access Definitiv, TAMS has transformed its workforce management.

• Streamlined payroll processing saves time and is less labour-intensive.
• There is now a single platform for all workforce data. Data is available in real-time, and one source of truth makes reporting much easier and more accurate.
• Using the mobile app, managers access real-time data for approvals based on permission.
• Employees can self-service timesheets, leave requests, and general payroll information through the mobile app.
• Access Definitiv’s Announcement feature has improved our internal communication.
• Permission-based, real-time access to cloud-hosted data has improved data security and sharing.
• As a result of implementing Access Definitiv, TAMS estimated savings of $32,000 per year due to a reduction in double data entry and a decrease in double data handling.