Success story: Enzen Australia

Enzen is a leading global provider of consulting, technology, engineering, and innovative solutions to leading businesses, not-for-profit, government and non-governmental organisations with a primary focus on the utility sector. We aim to make energy and water accessible, affordable, and sustainable for all. Enzen Australia is in South Australia and employs approximately one hundred people.

Limited reporting, slow turnaround times, reliance on a third party, multiple sources of information and high costs are the main reasons Enzen Australia started looking for a better way to manage its payroll and workforce.

The challenge was to find a solution that met the payroll needs and integrated with the requirements of people and culture to deliver a holistic and single data source for people management.

Enzen Australian reviewed a number of solutions over a 3-month research phase. The Australian Payroll Association listed Definitiv in the 2020 Payroll Software Directory as a software solution; Enzen Australia engaged in a demonstration of Access Definitiv. Reviewers included the CEO, People & Culture head, and finance team to ensure Definitiv met the requirements.

Bringing payroll and workforce management together, in-house and on one platform, has streamlined Enzen Australia's people management process and eliminated data handoffs.

Enzen Australia has improved the employee experience for all employees by automating the onboarding process for new employees. A single software solution for payroll and people management provides a central repository for all people management data. With less data handling and no third parties requesting data, the in-house operation runs smoothly.

A new employee's onboarding process is time-consuming, administration-intensive, and requires accuracy to ensure the company is compliant. The entire onboarding process took more than a day. To meet the next pay run, the payroll third party needed to receive the data collected at onboarding within a certain timeframe.

New employee data, such as banking, superannuation, and tax details, was manually shared with the third party, which is a risk factor for any business.

Payroll outsourcing for Enzen Australia was labour and time-intensive, with excessive costs and slow turnaround times.

Enzen Australia sought to:

• Implement an in-house payroll and people management solution.
• Replace manual workflows with efficient, standardised data and processes.
• Streamline payroll processing to reduce time and effort.
• Automate onboarding and deliver an engaging employee experience.
• Increase the security of employee data.
• Centralise data for a single source of truth.

Through the demonstration of Definitiv, Enzen Australia could reimagine its people management to address the requirements of a completely new workforce management strategy.

Definitiv's single source of truth and reporting capabilities led Enzen Australia to choose it over other alternatives. Definitiv is a cloud-based people management platform for medium to large and complex enterprises. Payroll processing is accurate and compliant; the Definitiv Onboarding solution includes real-time payroll data collection from banking, superannuation, and tax information. The data is cleverly collected using the Definitiv app, engaging employees from day one, saving time, and delivering accurate data and reporting. 

Implementing Definitiv as the in-house workforce management and payroll solution for Enzen Australia has:

• The self-service app has improved employee experience and engagement.
• Processing payroll in-house has reduced costs and processing time, and all employee data is secure and readily available.
• All employees access the mobile app to record time and attendance and leave requests more intuitively and efficiently, delivering accurate data for payroll processing.
• New employee onboarding is efficient and streamlined, new employees engage before day one on the job, and accurate and secure data is readily available for their first pay run.
• There is now a single source of truth for all employee data across the business. 

Overall, Enzen Australia's requirements have been met with Definitiv as it is an accessible, user-friendly cost-effective solution that manages more than just payroll processing.

With Definitiv as its workforce management solution, Enzen Australia gained several benefits.

• In-house streamlined payroll processing. Payroll processing is less labour-intensive and time-consuming. 
• Real-time reporting from a single data source of all employees that multiple departments can use.
• With the mobile app, all employees can self-serve.
• The new onboarding process has decreased onboarding time by eliminating paper-based processes and delivering an experience that results in a more engaged workforce.
• Data security and data sharing challenges have been resolved.
• Cost savings for the business in people and payroll management. In the first year, Enzen Australia saved $14k, and in subsequent years the savings are predicted to be approximately $25k per year. 

Definitiv has delivered on employee experience with the mobile app, provided autonomy and visibility for the business, and a single source of data for reporting, efficiency, and cost and time savings.